Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Ranjith Dommalapati

Ranjith Dommalapati

Business Development And Customer Success Professional
Bengaluru

Summary

Personable and dedicated Customer Success Representative with extensive experience in customer support and Sales. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Business Development Representative

Even healthcare
Bengaluru
02.2023 - 08.2023
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Generated sales through outbound calling and lead follow-up efforts using own sales pitch and other phone techniques.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained consistency in achieving sales targets.
  • Supported field sales team members to drive growth and development.

Customer Success Executive

Happy Locate
Bengaluru
10.2021 - 12.2022
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Maintained excellent attendance record, consistently arriving to work on time
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
  • Handled 80+ calls per day to address customer inquiries and concerns
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Education

B.Com - Computer Applications

Sri Venkateshwara University
Tirupati

Skills

Customer Retentionundefined

Accomplishments

  • Top performer of week for 16 times in 9 Months.
  • Supervised team of 12 sales members.
  • First sales person to do 10 closures in a single day.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Ain’t no man can avoid being born average, but there ain’t no man got to be common.
Satchel Paige

Timeline

Business Development Representative

Even healthcare
02.2023 - 08.2023

Customer Success Executive

Happy Locate
10.2021 - 12.2022

B.Com - Computer Applications

Sri Venkateshwara University

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Ranjith DommalapatiBusiness Development And Customer Success Professional