DONALD DCRUZ VINCENT

Atmecs

• Manage weekly, monthly, and quarterly tax filings for Hawaii, New Jersey, and Georgia.
• Validate the tax notices and delegate to the respective senior analyst.
• Prepare and support audit responses with accurate compliance and payroll data.
• Ensure ongoing compliance with federal, state, and local tax regulations.
• Prepare W-2 forms and withholding summaries.
• Collaborate with cross-functional teams to improve compliance workflows.
• Manage end-to-end payroll processing for background actors, and crew members, ensuring compliance with federal, state, and local tax regulations.
• Calculate and process payroll taxes, including Social Security, Medicare, and federal/state withholding, to maintain full compliance with tax laws.
• Stay up to date on changes in payroll tax laws and regulations to provide accurate guidance to clients.

• Resolved payment-related concerns for US delivery drivers.
• Assisted with routing, customer communication, and pay adjustments.
• Provided operational reporting and case documentation.
• Ensured accurate processing of mileage-based pay adjustments.

• Assisted clients in listing and managing businesses on Google.
• Identified visibility issues and improved business search ranking.
• Provided guidance on map placement and profile optimization.

• Managed fraud-related customer calls and account concerns.
• Identified suspicious transaction behavior and initiated card blocks.
• Escalated fraud cases and ensured timely customer communication.