Donna Crickmore
Greencastle
Summary
Dynamic Lead Pharmacy Technician at CVS Pharmacy with proven expertise in medication dispensing and workflow optimization. Recognized for enhancing customer satisfaction through effective problem-solving and strong team collaboration. Committed to maintaining strict HIPAA compliance and ensuring accurate drug inventory control, contributing to a streamlined pharmacy operation.
Overview
30
30
years of professional experience
Work History
Lead Pharmacy Tech
CVS Pharmacy
11.1994 - Current
Managed inventory effectively while providing top-notch customer support.
Education
High School Ged
North Central High School 05.1996
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Stocking shelves
- Processing payments
- Pharmaceutical calculations
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Drug inventory management
- Prescription interpretation
- Manual and automated medication dispensing
- Compounding techniques
- Receiving incoming supplies
- Medication storage procedures
- Regulatory compliance
- Order verification
- Secure storage of medications
- Drug interaction awareness
- Updating medication histories
- Drug storage procedures
- Dosage form preparation
- Interpreting orders
- Aseptic techniques
- FDA drug safety guidelines
- Drug utilization review
- Staff development
- Record preparation
- Drug classification
- Proper labeling
- Troubleshooting malfunctioning equipment
- Supporting pharmacy operations
- FDA and HIPAA compliance
- Billing support
- Proper labeling procedures
- Resolving customer issues
- Ordering and stocking medications
- Insurance reconciliation
- Quality assurance and control
- Point of sale systems proficiency
- Pharmacy operations
- FDA compliance
- Labeling prescriptions
- Customer service
- Data entry
- Attention to detail
- HIPAA compliance
- Prioritization and organization
- Prescription filling and labeling
- Cash register operations
Timeline
Lead Pharmacy Tech
CVS Pharmacy
11.1994 - Current
High School Ged
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