DONTHU YAMINI KRISHNAVENI
Kadapa
Summary
Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
ICICI BANK LTD
Kadapa
12.2021 - 12.2023
- Result oriented Assistant Manager with 2 years of experience in Retail Branch Banking and Customer service
- Promote and manage the productivity of the field force and establishing standards and delivery of service
- Worked closely with the internal audit group, focusing on audit and compliance of the branch
- Delegation of work and constant monitoring of the progress of the work assigned
- Monitoring the overall performance of the team and time to time knowledge sessions on any process changes/updates.
Education
Bachelor of Science - Computer Science
Yogi Vemana University
Kadapa06-2017
Intermediate -
Narayana Junior College
Kadapa05-2014
SSC -
Gems National High School
Kadapa05-2012
Skills
- Attention to detail
- Active listening
- Critical thinking
- Customer Complaint Management
- Operational Support
- Outstanding Customer Service
- Product and Service Knowledge
Certification
- IRDA Certified-2022
- AMFI Certified-2021
- Diploma in Ms office automation-2014
Personal Information
- Father's Name: D Raja Sekhar
- Date of Birth: 03/01/1997
- Marital Status: Married
- Languages known:Telugu,English and Hindi
Hobbies and Interests
- Reading books
- Listening to music
- Learning new skills
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Timeline
Assistant Manager
ICICI BANK LTD
12.2021 - 12.2023
Bachelor of Science - Computer Science
Yogi Vemana University
Intermediate -
Narayana Junior College
SSC -
Gems National High School
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