Dorothy Elizabeth David
Senior Manager - Administration
Bengaluru
Summary
- Successfully supported multiple preschool setups across locations
- Managed multi-centre operations and large teams (30+)
- Delivered teacher training programs improving academic quality
- Improved parent engagement, enrollments, and operational efficiency
- Built and implemented standardized systems across centers
Overview
2027
2027
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Businesses Consultant
Third Bridge
2024 - Current
- Led end-to-end preschool setup for multiple centers, including planning, staffing, infrastructure readiness, and launch execution
- Worked with school owners and stakeholders across locations, ensuring standardization and alignment with early childhood frameworks
- Designed and delivered teacher training programs, ensuring curriculum readiness and classroom effectiveness
- Conducted pre-launch audits, readiness assessments, and operational checklists
- Supported parent orientation programs, admissions strategies, and enrollment planning
- Established SOPs and operational systems for consistent delivery across centers
Unit Manager
Dibber International Preschools
05.2023 - 08.2023
- Lead end-to-end preschool set-up and operations, ensuring compliance with Dibber’s global framework
- Manage recruitment, training, and performance of staff
- Drive parent engagement and satisfaction, enhancing school reputation
- Oversee budgeting, enrollments, and financial targets
- Collaborate with international teams and best practices
- Lead marketing initiatives and admissions conversion
- coordinate recruitment, training, and staff evaluations
- boost parent engagement and satisfaction elevating school reputation
- supervise budgeting processes, enrollment metrics, and financial goals
- work alongside international teams and leading practices
- drive marketing strategies and optimize admissions conversion
Center Head – Operations, Delivery & Sales
FrecklEd Pvt Ltd, Bengaluru
06.2022 - 01.2023
- Lead and Managed multiple center set-up from end to end and managed operations for (FrecklEd, IOAC & School Age Bangalore)
- Led a team of 30+ members, including trainers, HR, and support staff
- Delivered training programs and ensured quality delivery
- Managed end-to-end operations: recruitment, vendor management, client relations
- Developed sales strategies, reports, and performance tracking systems
- Led consistent staff meetings to solicit input on significant matters.
- Reviewed staff performance consistently to recognize development opportunities and offer valuable feedback for career advancement.
- Transformed center performance by adopting cutting-edge operational strategies and refining processes.
- Elevated forecasting accuracy to support more effective planning and reporting
- Directed and coordinated various center establishments from inception to completion and managed operations for (FrecklEd, IOAC & School Age)
- Supervised group exceeding 30 members, encompassing trainers, HR representatives, IT, Sales and Content Developers.
- Executed training programs and upheld high standards of delivery.
- Oversaw comprehensive operations, including recruitment, vendor management, and client relations. Enhanced client relations to foster long-term partnerships. Optimized recruitment processes to attract top talent efficiently. Directed vendor management initiatives to maintain high service quality.
- crafted sales strategies, analytical reports, and performance monitoring systems
School Coordinator (School Head)
Vivero International Preschool & Childcare
05.2019 - 08.2022
- Implemented data-driven strategies to track student progress and tailor instruction accordingly.
- Fostered a positive learning environment by addressing individual student needs and promoting inclusivity.
- Strengthened relationships with local organizations through networking and collaboration, maximizing opportunities for resource sharing.
- Championed diversity initiatives within the school community, fostering an inclusive environment where all students felt supported academically and socially.
- Managed a team of 18+ staff, including teaching and non-teaching staff.
- Conducted teacher training, classroom observations, and appraisals
- Led parent engagement initiatives and enrollment activities
- Managed MIS reporting, vendor coordination, and operations
- Ensured compliance with safety and hygiene standards
Administrative Coordinator
Suvisesha Gnana Peeta
06.2016 - 05.2019
- Streamlined project management initiatives by overseeing deadline adherence, ensuring comprehensive documentation, and sharing timely progress updates with stakeholders.
- Facilitated close collaboration with department heads for effective strategic planning, reinforcing alignment with organizational aims.
- Managed efficient filing system promoting seamless access to essential records and documents.
- Cut expenses via vigilant budget oversight, expenditure analysis, and recognition of cost-reduction prospects.
- Directed collaborative efforts between preschool and high school initiatives
- submitting updates to board of directors
- managing brand management enrollments and event execution alongside facility operations and employee training
- Elevated efficiency through streamlined administrative procedures
- Supported staff development, training, and operational coordination
Analyst - Client Relationship Management
HSBC Electronic Data Processing Pvt Ltd
11.2010 - 05.2016
- Managed global premier clients and handled complex compliance processes (International Premier Account Opening , KYC/AML)
- Handled Process Migrations, Business Continuity Planning between different sites/locations
- Prepared process manuals
- Conducted quality audits and trained new hires
- Handled weekly overseas client meetings and reporting
- Led training, UAT testing, and team development initiatives
Insurance Analyst
AXA Business Services
03.2005 - 08.2010
- Conducted process audits, process migrations from Bangalore to Pune, and successful process setup including training and delivery.
Customer Service Representative
ICICI OneSource
03.2002 - 02.2005
- Streamlined project management initiatives by overseeing deadline adherence, ensuring comprehensive documentation, and sharing timely progress updates with stakeholders.
- Facilitated close collaboration with department heads for effective strategic planning, reinforcing alignment with organizational aims.
- Managed efficient filing system promoting seamless access to essential records and documents.
- Cut expenses via vigilant budget oversight, expenditure analysis, and recognition of cost-reduction prospects.
- Directed collaborative efforts between preschool and high school initiatives
- submitting updates to board of directors
- managing brand management enrollments and event execution alongside facility operations and employee training
- Elevated efficiency through streamlined administrative procedures
- Supported staff development, training, and operational coordination
Education
High School - ICSE
Baldwin Girls High School
Bangalore Pre-University - Arts (HESH)
Baldwin Women’s Methodist College
BangaloreBachelor of Arts - Journalism And Mass Communication
Periyar University
SalemPost Graduate Diploma - Counseling And Family Therapy
Martin Luther Christian University
Shillong05.2025
Skills
- Academic Operations & Curriculum Implementation
- Multi-site Centre Management & School Setup
- Teacher Training, Mentoring & Evaluation
- Parent Engagement & Enrollment Strategies
- Franchise / Stakeholder Management
- School Audits, Compliance & Safety
- Team Leadership & Performance Management
- Operational Planning, Sales & Revenue Growth
Certification
Project Management for Non-Project Managers from Indian Institute for Learning
Timeline
Train the Trainer by FSA
04-2026
Unit Manager
Dibber International Preschools
05.2023 - 08.2023
Center Head – Operations, Delivery & Sales
FrecklEd Pvt Ltd, Bengaluru
06.2022 - 01.2023
School Coordinator (School Head)
Vivero International Preschool & Childcare
05.2019 - 08.2022
Administrative Coordinator
Suvisesha Gnana Peeta
06.2016 - 05.2019
Project Management for Non-Project Managers from Indian Institute for Learning
03-2016
Analyst - Client Relationship Management
HSBC Electronic Data Processing Pvt Ltd
11.2010 - 05.2016
Insurance Analyst
AXA Business Services
03.2005 - 08.2010
Customer Service Representative
ICICI OneSource
03.2002 - 02.2005
Businesses Consultant
Third Bridge
2024 - Current
High School - ICSE
Baldwin Girls High School
Pre-University - Arts (HESH)
Baldwin Women’s Methodist College
Bachelor of Arts - Journalism And Mass Communication
Periyar University
Post Graduate Diploma - Counseling And Family Therapy
Martin Luther Christian University