Dorothy Sharma
Human Resource Business Partner
Bengaluru
Summary
BUHR managing a workforce of 500+ employees across multiple countries,functions and domains. Collaborating with business leaders to design and execute people-centric programs that enhance employee engagement and optimize talent management. Driving key HR strategies aligned with business objectives to foster a high-performance, inclusive work environment. Focused on organizational growth, talent retention, and aligning people strategies with business goals.
Overview
6
6
years of professional experience
19
19
years of post-secondary education
Work History
Manager -HRBP
Comviva Technologies (A Tech Mahindra Company)
Bangalore
08.2023 - Current
- Grievance and conflict management Primary point of contact for 500 + employees regarding any grievances or queries. Responsible for managing and resolving conflicts between employees and ensuring a timely and satisfactory resolution to any issues.
- Talent Management Identified HIPOs across business categories via Talent Reviews, created Succession Planning & Cross Functional paths. Curated a training module for them for creating a strong succession planning bench
- Performance Management Assisted in driving and closing the Annual Performance Management process. This involved collaborating with business leaders to develop yearly objectives and key performance indicators (OKRs & KPIs) that aligned with the organization's goals. Followed up with leaders to ensure timely completion of the process, trained new team members on the performance management process. Published reports and dashboards for business unit heads to monitor progress and ensure on-time closure.
- Employee Engagement Orchestrated Monthly/Quarterly R&R, all hands /Town halls, Pulse Surveys, Think Tank events. Conducted one-to-one meetings, Guest lectures from industry experts, Open house connects
- Human Capital Management Workforce planning and optimization – planning with business Leaders for Head Count in various roles across India basis AOP. Workforce Management – regularly assessed “required vs actual” gap to understand future needs for talent development, succession planning, talent mobility (transfers & promotions) for all the businesses I am tagged with.
- Policies Designed & executed policies line involuntary cases, job rotation etc and processes for creating value propositions.
- Attrition & Exit Management Keeping track of all exit cases. Conduct exit interviews and attrition analysis. Identifying top talents, critical talents, female attrition. Curating retention strategies. Providing Timely input to the HR Ops team in order to process FF Settlement.
- Projects & Programs Managing end to end and building strategic programs like G.E.M for our top talents and Band X a well curated program for our technical SME pool.
Sr People Experience (HRBP)
Jumbotail Technologies Pvt Ltd
Bangalore
01.2021 - 08.2023
- Managed 250+ employees across India, driving key HR initiatives in talent management, workforce planning, employee engagement, and HR operations.
- Partnered with business leaders to implement succession planning, leadership development, and HR policies.
- Acted as the primary contact for employee relations, grievance handling, and conflict resolution.
- Led the performance management cycle, aligned with business objectives, and ensured smooth execution.
- Managed workforce planning, talent mobility, and attrition management to align with organizational needs.
- Spearheaded employee engagement programs, R&R activities, and leadership hiring for senior roles.
- Focused on data-driven strategies to enhance employee experience, organizational growth, and high-performance teams.
Sr Executive- Human Resources
Aditya Birla Fashion & Retail
Bangalore
04.2019 - 01.2021
- Managed HR activities for North and East zones as an HR generalist.
- Led end-to-end recruitment for the front-end division.
- Contributed to reducing annual hiring costs in FY 19-20 by implementing a cost-efficient hiring system.
- Closed 400 permanent and 150 seasonal positions across various roles.
- Managed post-recruitment activities, including onboarding, induction, and employee ID creation.
- Regularly published dashboards and consolidated attendance for monthly payouts.
- Partnered with Skill Development Center (SDCs) for hiring during peak sale periods.
- Collaborated with vendors like background verification and recruitment consultants.
- Conducted monthly market visits for competition benchmarking and market research.
Talent Acquisition Partner
IBM Ind Pvt ltd
Bangalore
09.2018 - 04.2019
- Handled end to end recruitment.
- Took preliminary round of interviews and handling pre and post joining formalities.
- Negotiation of salary and fulfilling requirement of diversity hiring.
- Utilizing online job portals, existing database for interviews.
- Coordination and follow ups with candidates for scheduled interview.
- Maintaining good relationship with candidates and stake holders.
- Understanding the job description to fulfill given requirement at lesser TAT and with
best candidate. - Recording data about interview schedules, offered candidates, pending joiners, current open positions, and candidate's status.
- Post interview backed documentation work.
- Hired for few niche skills like Dev Ops, cloud micro services, big data, security etc.
- Average candidates hired per week was 5 ,which helped in closure of important requirement well in advance.
Education
MBA - Human Resources
Manipal Institute of Management
Manipal, KA , India 01.2016 - 01.2018
Bachelor of Arts - Economics & Political Science
Christ University
Bengaluru, India 01.2012 - 01.2015
XIIth - Arts
St Anne's PU College
Bengaluru, India 03.2010 - 03.2012
Xth -
Baha'i School Tadong
Gangtok, India 01.1998 - 01.2010
Skills
AOP Creation & Adherence
Stakeholder Management
Effective Communication
Succession Planning
Workforce Management
Retention & Attrition Analysis
Awards
- People Focus Award (Organization Level) – FY24
- Customer Centricity Award (Unit Level) – H1 FY25
- Growth Mindset Award (Unit Level)-Jan FY24
Timeline
Manager -HRBP
Comviva Technologies (A Tech Mahindra Company)
08.2023 - Current
Sr People Experience (HRBP)
Jumbotail Technologies Pvt Ltd
01.2021 - 08.2023
Sr Executive- Human Resources
Aditya Birla Fashion & Retail
04.2019 - 01.2021
Talent Acquisition Partner
IBM Ind Pvt ltd
09.2018 - 04.2019
MBA - Human Resources
Manipal Institute of Management
01.2016 - 01.2018
Bachelor of Arts - Economics & Political Science
Christ University
01.2012 - 01.2015
XIIth - Arts
St Anne's PU College
03.2010 - 03.2012
Xth -
Baha'i School Tadong
01.1998 - 01.2010
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