DOUDELINE JEAN-BAPTISTE
Indianapolis
Summary
Medical Assistant with a strong healthcare background and the ability to handle clinical tasks confidently. Learns quickly, communicates well with patients, and supports smooth day-to-day clinic operations.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Eskenazi Grande Health Campus
Indianapolis
04.2026 - Current
- Room patients and obtain vital signs, medical histories, and chief complaints.
- Perform venipuncture and capillary blood draws for laboratory testing.
- Collect, label, and process laboratory specimens according to protocol.
- Administer vaccines and injections as ordered by providers.
- Document patient information accurately in the electronic medical record (EMR).
- Prepare exam rooms and maintain cleanliness and infection control standards.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Complete daily EME calls and EME session.
Medical Assistant (CCMA)
Jane Pauley Community Health Center
Indianapolis
06.2025 - 04.2026
- Managed patient flow in a fast-paced clinic serving both Pediatrics and Family Medicine.
- Roomed 20–30 patients per day, including managing double-booked appointments during high volume periods.
- Performed complete rooming workflows, including vitals, vision/hearing screenings, PHQ-9, ASQ/MCHAT, medical histories, medication reconciliation and vaccines administration.
- Conducted point-of-care testing, including but not limited to Hemoglobin (Hgb), A1C, Lead levels, Glucose, Urinalysis, Rapid Flu, Rapid Strep, RSV, COVID-19 antigen testing.
- Completed nurse visits and managed medication refills, prior authorizations, and provider routing using OCHIN/Epic, with accurate and timely documentation.
- Prepared and stocked exam rooms and supported daily clinic operations.
- Ensured compliance with HIPAA, infection control guidelines, and clinic safety standards.
- Used the Language Line to provide clear, accurate communication for non-English-speaking patients.
Medical Interpreter
La Red Health Center
Seaford
01.2024 - 06.2025
- Provide accurate and confidential interpretation between Haitian Creole-speaking patients and healthcare providers during appointments, procedures, and follow-ups
- Translated medical terminology and patient education materials to enhance patient understanding and engagement
- Collaborated with clinical and administrative staff to streamline communication and enhance overall patient experience
- Ensured cultural sensitivity and understanding while upholding HIPAA compliance to protect patient privacy
Patient Service Representative (PSR) Call Center
La Red Health Center
Seaford
01.2023 - 01.2024
- Communicated effectively with diverse patient populations and addressed inquiries.
- Coordinated referrals to specialists and external healthcare services, ensuring timely patient follow-up.
- Managed insurance verification and billing inquiries promptly to support efficient patient service.
- Answered incoming calls in a professional manner.
- Assist patients with appointment scheduling and registration processes
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN12-2027
High School Diploma -
Seaford Senoir High School
Seaford, DE06-2018
Skills
- Venipuncture and Phlebotomy
- Specimen Collection & Processing
- Vital Signs
- Vaccine Administration
- Point-of-Care Testing
- Electronic Medical Records (EMR)
- Compassionate Patient Care
- Team Collaboration
- Detail-Oriented
- Ability to Stay Calm Under Pressure
- Reliable and Punctual
- Fast Learner
Languages
- English, Native
- Haitian Creole, Highly proficient
Timeline
Medical Assistant
Eskenazi Grande Health Campus
04.2026 - Current
Medical Assistant (CCMA)
Jane Pauley Community Health Center
06.2025 - 04.2026
Medical Interpreter
La Red Health Center
01.2024 - 06.2025
Patient Service Representative (PSR) Call Center
La Red Health Center
01.2023 - 01.2024
Associate of Science - Nursing
Ivy Tech Community College of Indiana
High School Diploma -
Seaford Senoir High School