John (Doug) Hardy
Indianapolis
Summary
Dynamic property management professional with proven skills in tenant relations, quality inspections, and budgeting. Committed to enhancing resident experiences and optimizing property operations. Dynamic property management professional with a strong focus on tenant relations, quality inspections, and budgeting. Proven ability to enhance operational efficiency and foster positive tenant experiences.
Overview
21
21
years of professional experience
Work History
Resident Manager
Barrett & Stokely
INDIANAPOLIS
07.2015 - Current
- Managed daily operations for multiple residential properties.
- Supervised maintenance staff and coordinated repair requests.
- Conducted property inspections to maintain quality standards.
- Developed tenant relations through effective communication and support.
- Oversaw financial tasks including budgeting and expense tracking.
- Implemented leasing strategies to attract prospective residents.
- Conducted regular property inspections and reported any necessary repairs or improvements.
Leasing Manager
The Zender Company
INDIANAPOLIS
06.2009 - 07.2015
- Managed leasing operations and tenant relations for residential properties.
- Conducted property tours and answered inquiries to promote leasing opportunities.
- Reviewed lease agreements and ensured compliance with company policies.
- Maintained accurate records of tenant communications and lease documentation.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Received, checked and processed applications for new leases.
Real Estate Agent
The Ginn Company
Palm Coast
08.2004 - 07.2009
- Conducted property showings, highlighting key features and benefits to potential buyers.
- Negotiated contracts and agreements between buyers and sellers effectively.
- Maintained comprehensive knowledge of local real estate trends and regulations.
- Cultivated strong relationships with clients, providing ongoing support throughout transactions.
- Managed real estate transactions from initiation to closing.
Education
Associate of Arts - Business Administration And Management
Danville Area Community College
Danville, IL05-1996
Skills
- Property management
- Budgeting
- Lease administration
- Tenant relations
- Quality inspections
- Customer relationship management
- Microsoft Office
Timeline
Resident Manager
Barrett & Stokely
07.2015 - Current
Leasing Manager
The Zender Company
06.2009 - 07.2015
Real Estate Agent
The Ginn Company
08.2004 - 07.2009
Associate of Arts - Business Administration And Management
Danville Area Community College