Douglas Eiler
Anderson
Summary
Proven leader and reliable professional with a strong work ethic, adept in operations management and inventory control. At Integrity Wildlife, I streamlined processes to enhance efficiency and customer satisfaction, significantly improving profit levels. Skilled in documentation and reporting, my hands-on approach and strategic business planning ensure compliance and operational excellence.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Integrity Wildlife
01.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Assessed income and expenses and adapted plans to improve profit levels.
Server/Bartender
Hoosier Park Racing & Casino
03.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Highland High School
Anderson, IN06-2000
Skills
- Operations management
- Documentation and reporting
- Business planning
- Inventory management
- Strong work ethic
- Dependable and reliable
Timeline
Owner/Operator
Integrity Wildlife
01.2020 - Current
Server/Bartender
Hoosier Park Racing & Casino
03.2017 - Current
High School Diploma -
Highland High School
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