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Reliable and hardworking bartender who knows how to adapt to any given service situation. Communicates with guests and makes personal connections when slow, and provides fast, warm service when busy. Thrives on fast-paced environment and quick table turning. Experienced in multi-tasking up to twenty bar seats, seven to fourteen table sections, and full dining service bar, all without a barback. Cordial and personable nature makes for a returning customer base of regulars and family-like atmosphere.

Reliable and hardworking bartender who knows how to adapt to any given service situation. Communicates with guests and makes personal connections when slow, and provides fast, warm service when busy. Thrives on fast-paced environment and quick table turning. Experienced in multi-tasking up to twenty bar seats, seven to fourteen table sections, and full dining service bar, all without a barback. Cordial and personable nature makes for a returning customer base of regulars in both a youthful and family-like atmosphere.

Our team at The Ritz-Carlton, Astana, under my leadership as Bar Manager, consistently delivers exceptional food and beverage experiences, leveraging my background in philology and multilingual capabilities in Russian, English, and German. With a postgraduate degree from Moscow State Regional University, I apply a strategic and analytical approach to overseeing operations and financials, including P&L and Capex. My expertise in food and beverage trends and pairings enhances our offerings, and my proven track record in recruitment and training has strengthened our F&B department, earning multiple accolades for leadership excellence.

Driven and customer-focused professional with a strong background in hospitality, showcased through roles at Rock and Roll Sushi and Darden Restaurant Group. Excelled in enhancing customer satisfaction through exceptional service and efficient handling of to-go orders. Skilled in both bar service and dine-in table service, demonstrating a blend of excellent communication skills and precise money handling.

Doug Sills

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