Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
Generic
Doyel Purkayastha

Doyel Purkayastha

Senior Executive - Client Engagement at Housing.com
Bangalore

Summary

Seeking a challenging and progressive career using the inner strengths, professional skills and creative thinking to gain future exposure, strengths and experiences Skilled Executive with 6 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization, process management and client satisfaction.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

Senior Executive Client Engagement

Housing.com (Parent: Locon Solution Pvt. Ltd.)
06.2021 - Current

Closely and collectively working with sales team

  • SPOC for all sales queries and services for branches
  • Driving Sales Strategy and operations by working closely with Broker & Developer Sales Teams
  • Preparing monthly Targets for sales teams
  • Preparing Incentive structure based on monthly performances
  • Using CRM for managing Client Accounts
  • Addressing Tickets by Sales team for complains or account verifications
  • Review & Reporting With resource allocation and tracking collection reports for sales teams
  • Training and mentoring new joiners and ensure they start delivering required productivity
  • Conducting demo and presentation of the product & meeting goals under highly challenging environment
  • Tracking Sales calls and meetings with clients
  • Managing and formatting the large amount Sales data from different sources using Advanced Excel & Google Sheets.

Zone Coordinator (Bancassurance)

Max Life Insurance Company Ltd.
01.2019 - 02.2021
  • Preparing Sales reports for Entire South Zone
  • Coordinating with the Sales Management Team(Centre/Sales/Regional) Maintaining Tracker for Product Targets, Achievements, and Renewals
  • Mapping of Sales Data for different Product using Excels
  • Understanding management requirement & preparing MIS Reports for the same

Process Associate & Sales Co-ordinator (Bancassurance)

Max Life Insurance Company Ltd.
11.2018 - 01.2019
  • Co-ordinating with the employees of Yes Bank in entire North East region
  • Preparing MIS reports
  • Preparing Daily Status Reports and sharing with the regional and head office
  • Attending Conference calls and web meetings with higher management teams From both Max life and Yes Bank
  • Daily follow ups with the Yes Bank employees regarding the IRDA trainings
  • Training and mentoring employees with the data uploads, other technical and non-technical issues related to the IRDA certification.

Sales Coordinator

Ricoh India Pvt. Ltd.
02.2017 - 12.2017
  • Weekly Follow-ups with the Dealers for the stocks and sales reports
  • Prepare Weekly and Monthly Sales reports
  • Order logging in the internal CRM tool
  • Updating Sales Reports as per the changing commitments from dealers
  • Supporting the Sales team in order to achieve targets on time (processing the commitment changes, new order forecasts etc.) Weekly follow-ups with the Store and Service Teams for the billing, transit deliveries, installations etc
  • Planning monthly events for the Channel Support Managers (monthly tours) Handling calls from the Dealers and the Direct Customers from the entire North East Region.

Admin cum Office Coordinator

Eastern Technology Group
11.2013 - 12.2016
  • Download and study the Tenders from Govt, PSU and non-PSU organizations
  • Preparing compliance reports
  • Requesting quotes from the OEMs and the Suppliers Prepare the quotations in a competitive way and responsible for timely dispatch
  • End-to-end tender management.
  • Gather feedback from the clients
  • Prepare/update monthly Reports for tracking
  • Perform administrative duties (including documents distribution/collection/filing)
  • Assisting in handling all incoming calls from OEM, suppliers and customers
  • Other related office duties as assigned
  • Maintain daily cash reports and handling petty cash.

Education

PGDCA - Computers

COTTON COLLEGE
Guwahati, India
04.2012 - 05.2013

Bachelor of Arts - English

BHOLA NATH COLLEGE
Dhubri, India
05.2009 - 05.2012

High School Diploma -

SISHU PATHSALA HIGHER SECONDARY SCHOOL
Dhubri, India
04.2007 - 04.2009

High School - Music

ST. AGASTYA ENGLISH MEDIUM HIGH SCHOOL
Dhubri, India
04.2006 - 03.2007

Skills

  • MS Office

  • Excel

  • Google Sheet

  • CRM

  • Ticketing tool

  • VLOOKUP

  • Pivot Table

  • MIS Reporting

  • Sales Co-Ordinator

  • Back Office Co-Ordinator

  • Business Development

  • Training and Development

  • Mail handling

  • Bookkeeping

  • Multitasking Abilities

  • Team Collaboration

Personal Information

  • Caste: General
  • Father's Name: Lt. Nripendra Purkayastha
  • Mother's Name: Jyotsna Purkayastha
  • Date of Birth: 07/28/91
  • Nationality: Indian
  • Marital Status: Married

Interests

Singing

Travelling

Timeline

Senior Executive Client Engagement

Housing.com (Parent: Locon Solution Pvt. Ltd.)
06.2021 - Current

Zone Coordinator (Bancassurance)

Max Life Insurance Company Ltd.
01.2019 - 02.2021

Process Associate & Sales Co-ordinator (Bancassurance)

Max Life Insurance Company Ltd.
11.2018 - 01.2019

Sales Coordinator

Ricoh India Pvt. Ltd.
02.2017 - 12.2017

Admin cum Office Coordinator

Eastern Technology Group
11.2013 - 12.2016

PGDCA - Computers

COTTON COLLEGE
04.2012 - 05.2013

Bachelor of Arts - English

BHOLA NATH COLLEGE
05.2009 - 05.2012

High School Diploma -

SISHU PATHSALA HIGHER SECONDARY SCHOOL
04.2007 - 04.2009

High School - Music

ST. AGASTYA ENGLISH MEDIUM HIGH SCHOOL
04.2006 - 03.2007
Doyel PurkayasthaSenior Executive - Client Engagement at Housing.com