Doyel Chakraborty
TA lead and HRBP
Gurgaon
Summary
Results-driven and accomplished HR professional with over 9 years of experience as a Talent Acquisition (TA) Lead and Human Resources Business Partner (HRBP) .Bringing 9 years of expertise in Insurtech, Fintech, Health Tech, BPO, KPO, and BFSI. Deep HR knowledge to help organizations grow and thrive. Skilled in developing and implementing programs for a more positive, collaborative work culture. Excellent in People Management, Policy formulation, Talent Acquisition Development and retention, employee engagement, interpersonal relationships, and problem-solving skills with the ability to work in multicultural environments. Spearheaded employee engagement, HR automation, and End-to-end-employee life cycle management. Driving the Campus hiring process . Experienced in managing employee lifecycle, employee pulse analysis, handling HR/employee relations and operational matters, change management influencing organizational culture and development
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Talent Acquisition Lead and HRBP
Ria Insurance
9 2022 - Current
- Oversaw the entire recruiting process, managing communication with applicants, interviewers, and hiring managers from search to onboarding.
- Responsible for the end-to-end recruitment cycle of the business unit and developing TA strategies and hiring plans both for IT and non IT roles.
- Direct the execution of the Continuous Feedback Mechanism & redefinition of the KRAs to transform the PMS process
- Establish a strong collaborative bond with the Hiring Manager, offering guidance on job descriptions and effectively managing their expectations by comprehending the intricacies of the business
- Collaborate with hiring managers from various business units to grasp current and future needs, steering efforts accordingly
- Developed and executed recruitment strategies targeting both Tech and non-tech roles across various departments, attracting high-quality talent
- Taking care of training plans for the TA team
- Conduct job analysis, create job descriptions, and develop job postings to attract the best talent
- Drafting the policies from scratch and building the playbook
- Onboarding, induction and orientation, resource mapping.
- Designed and executed employee engagement programs.
- Effectively communicated the Employee Engagement Agenda to all levels of the organization, from top management to frontline employees, fostering a culture of engagement and motivation throughout the company.
- End-to-end execution of PMS process and closing year-end appraisal
- Conducted exit interviews and critical resources retention, sharing details of expected Hi-Potential talent attrition with the business team beforehand for mitigating the same.
- Successfully tracked employee resignations and proactively ensured timely completion of all clearance processes within specified turn-around-time (TAT), maintaining a smooth off-boarding experience for departing employees.
- Collaborated with Business for talent retention strategies for critical resources basis market dynamics analysis. promote a harmonious and productive work environment
- Conducting Campus hiring
- Working closely with the founders for all open positions to get hired and filled internally
- Managed internal referral programs to encourage employee involvement in sourcing top talent.
- Evaluated recruitment metrics regularly to identify areas of improvement and adjust strategies accordingly.
- Developed succession planning strategy to identify high-potential employees and prepare them for future leadership roles within the organization.
- Promoted a culture of continuous improvement by facilitating cross-functional process review sessions resulting in streamlined workflows across departments.
- Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
TA Lead and HRBP
SpeherGen technologies Pvt Ltd
03.2021 - 08.2022
- Responsible for Recruitment, screening, interview scheduling, and coordinating
- Managed lifecycle talent acquisition processes, from initial job promotion to staff onboarding
- Coordinate with management and recruitment team on a requirement for a Job posting and Creating Job Descriptions
- Setting up the process of recruitment, setting up ATS (Zoho Recruit), and Creating the Onboarding process
- Screened applicants to generate a shortlist of high-quality candidates to match resource briefs
- Developed and drove end-to-end recruitment strategies including sourcing, pipeline building, candidate experience, and early careers initiatives
- Forecasted hiring needs by analyzing turnover and retention rates
- Oversaw the entire recruiting process, managing communication with applicants, interviewers, and hiring managers from search to onboarding
- Handled induction, joining formalities, and documentation, and conducted training for new hires
- Implemented employer branding initiatives to attract top talent and enhance the company's reputation
- Manage key HR processes in terms of process adherence on-boarding, RNR, and performance management
- Analyze attrition rate and present to the business to develop strategies for attrition control
- Ensuring smooth onboard of new talent, structure induction programs, buddy programs, reference networks, and people engagement on a one-to-one level, succession plan, etc
- Deliver strategic guidance to the Managers related to people initiatives such as a) Goal setting, career discussions, employee movement, and performance management and, b) Management of difficult situations, marginal performers, a span of control, and so on
- Lead the implementation of Zoho recruit and Zoho payroll, streamlining the HR and recruitment process
- Created succession plans and promotion paths, fostering retention and leadership development among employees
- Served as the presiding officer of the POSH committee and conducted POSH (Prevention of Sexual Harassment at the Workplace) training
- Implemented Team Barometer and Net Promoter Score (NPS) initiatives to gauge employee satisfaction and engagement levels within the organization.
TA Lead and HRBP
Technomax India Pvt Ltd
09.2020 - 03.2021
- Spearheaded the company's talent acquisition and recruitment processes
- Screened, interviewed, and hired candidates to facilitate a smooth recruitment process
- Leadership Hiring, Management Hiring, and Passive Sourcing from LinkedIn
- Induction, joining formalities, documentation, and conducting training and managing Vendors
- Maintaining a talent pipeline
- Employer Branding
- Recruitment Coordination- Coordinate the recruitment and hiring of new employees and Creating Job Descriptions
- Provide shortlists of qualified candidates to hiring managers
- Screen incoming resumes and application forms, and interview candidates (via phone, video)
- Pre-Offer Release procedure- Confirm CTC to be offered to the candidate, Collecting BGV Docs
- Initiate BGV and follow up on BGV Completion
- Employee Onboarding and completing the joining formalities, documentation, and Attendance Registrations
- Induction Planning and explaining the HR Policies to the new hire, Bank Account opening, etc
- Monitor key HR metrics, including time-to-fill, time-to-hire, and source of hire
- Collaborate with managers to identify future hiring needs
- Maintained Master Employee Tracker, drafted onboarding procedure, and filled out Master CTC sheet
- By the end of the month, Send an Offer Letter, Appointment, and other details of new joiners to the Finance Team
- Additional Activities as assigned by the Management- Gifts to employees on different occasions like sweets, bench chairs, coffee mugs, and Alexa
- Compiled and updated employee files in electronic and paper formats to maintain accurate records
- Provided support to employees with various HR-related issues and liaised with heads of departments to find resolutions
- Organized employee appraisal reviews to discuss performance with managers and assess compensation
- Designed and updated training manuals, materials, and presentations to align with the objectives of the organization
- Organized orientations, events, and activities for employees to deliver the objectives of the organization
- Drafted termination paperwork and exit interviews to comply with release procedures
- Formulated organizational chart with associated job ranks and responsibilities.
Talent Acquisition Team Lead
SLK GLOBAL SOLUTIONS
07.2019 - 12.2019
- Supported hiring managers in recruiting high-performing specialists and experts for improved operational success
- Managed lifecycle talent acquisition processes
- Manage a team of recruiters and provide guidance, mentorship, and support to ensure the delivery of high-quality recruitment services
- Identified recruitment areas in need of improvement and recommended strategies to address and resolve issues
- Establish and maintain effective relationships with hiring managers and other stakeholders to ensure timely and efficient hiring
- Conduct job analysis, create job descriptions, and develop job postings to attract the best talent
- Responsible for Talent Acquisition- BFSI/F&A, Analytics hiring for voice and non-voice accounts
- Source candidates through various channels, including job portals, social media, referrals, and networking
- Hiring for BFSI domain profiles from junior levels to leadership hiring
- (Finance Analyst, AVP, Operations Manager, quality lead)
- Monitor performance for all advisors monthly & take one-on-one meetings
- Leading, coaching, and supporting the recruiting team and actively delivering and driving the end-to-end recruitment
- Developed and drove end-to-end recruitment strategies including sourcing, pipeline building, candidate experience, and early careers initiatives
- Lateral hiring/Front Line hiring/Niche skill Hiring
- Working as a single point of contact for recruiting at the Pune site
- Calibration for operations, new business transitions, and recruitment costing
- Vendor management
- Handling executive/Volume hiring across verticals like Banking and financial services, consulting and professional services and enabling units, etc
- Hired for functions like Sales, Quality, Operations, Training, HR, and Finance
- Involve actively in the new acquisition, talent pool availability, and cost to get market intelligence on people, and do Surveys as and when required
- Maintaining reports of candidate pipeline and presenting it to Business Units as needed
- Preparing Dashboard, Tracker, and scheduling hiring calls with BU heads to update on open positions
- Responsible right from sourcing to interview coordination to offer negotiations to release offers
- Have managed volume hiring based on hiring needs
- Managing vendors, periodic vendor evaluation and allocation, empaneling of vendors
- Coached junior recruiters on best practices, increasing overall team success.
- Implemented innovative sourcing tactics, attracting top-tier candidates for hard-to-fill positions.
- Developed a robust talent pipeline by fostering long-term relationships with passive candidates and industry professionals.
- Continuously assessed and improved recruitment practices, staying informed on industry trends and best practices for talent acquisition.
- Organized job fairs, networking events, and campus visits for proactive talent outreach initiatives.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Identifying the right candidate for the right position through various channels like Job Portal, Walk-In, Internal & external references, LinkedIn, Campus Placements, IJP's, and through our recruitment partners.
Senior Consultant - HR
PRAGMASYS CONSULTING LLP
08.2018 - 07.2019
- End-to-end recruitment for Entry, Middle, and Senior-level Sourcing profiles using various Channels, Shortlisting the profiles, arranging interviews, and coordinating with Function Experts and Clients to fill the Vacancy within the targeted time
- Recruiting candidates for Internal and external requirements and campus recruitment for students in the college
- Design Policies and various HR forms and Induction Programs
- Managed overall work related to recruitments, Induction, Reviews, Document handling and management, Exit formalities, etc
- Improved Employee experience and engagement by translating
- Completing human resource operational requirements by scheduling and assigning employees and following up on work results
- Lateral recruitment, Headhunting & recruiting Support staff for different verticals
- Handling Employee Life Cycle (Onboarding, Induction, Asset allocation, Exit formalities
- Partnering with hiring managers to determine staffing needs
- Developed methods for gathering and analyzing employee performance data
- Source and attract candidates by using databases, social media, networking, etc
- Scheduling of interviews with the respective departments and follow-ups
- Managing Background verification formalities through third-party vendors for new hires
- Manpower Planning along with the heads of the Department for all Lobs'
- Managing Process movement of Agents
- Responsible for closing maximum positions through unpaid sources to minimize hiring costs
- Promote various HR programs to create an efficient and positive work environment
- Responsible for a smooth transition of new business from a hiring perspective
- Dealing with stakeholders and clients in the process to get closer to the required numbers for both Lateral and senior positions
- Attending College Campus / Technical Institute Recruitment resulting in zero-cost hiring
- Responsible for Vendor Management and covering drives at the vendor site
- Overlooking new hire onboarding, documentation, and Induction & orientation process
- Undertaken tasks around Performance Management, R & R, EWS (RAG Analysis), Attrition Management, Employee retention, and Employee engagement activities.
- Optimized the use of HR technology tools, improving efficiency in data management and reporting processes.
- Managed performance appraisal systems, ensuring timely feedback and recognition for high-performing employees.
- Collaborated with managers to identify and address employee relations issues.
HR Executive
Infosys Bpo
4 2014 - 07.2018
- Handled employee documentation, including contracts, recruitment paperwork, and starter packs
- Represented the organization at job fairs to bring in local talent for long-term and seasonal positions
- Design an Induction Kit for the New Joiner
- Created engaging job descriptions for posting on target job sites, including Indeed, Naukri,
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Contacted references regarding candidate work history feedback, asking targeted questions to determine suitability
- Managed candidate hiring processes, from shortlisting candidates to hiring and onboarding
- Conducted extensive analysis of candidate CVs, searching for keywords and specific skills to streamline shortlisting
- Stayed within assigned budgets and timeframes when searching for and hiring candidates for job openings
- Sent engaging email pitches and InMail to potential candidates to make connections and increase application counts
- Built networks to identify and reach top-quality candidates for different industries
- Acted as a supportive consultant to recruits, helping them to onboard and settle into new environments
- Coordinated job fairs and in-house recruitment events to reach target candidates
- Managed end-to-end recruitment including salary negotiations and offer rollouts
- Managed BPO hiring - Bulk hiring, Volume hiring, and walk-in drives
- Maintained candidate database using 'Applicant Management System.' -Taleo
- Handled employee engagement and association with NGOs
- Inductions and introductions of the new joiners
- Vendors contact management and employee management
- Recruitment / Selection / Induction: Overall coordination of manpower planning, recruitment, induction, exit & ensuring cultural fit
- Recruiting candidates for Internal and external requirements and campus recruitment for students in the college
- Taking the first round of interviews of the prospective candidates
- Coordinating interviews with the hiring managers
- Following up with the interview process status
- Managed the hiring processes within the company, dealing with matters including writing adverts, reviewing CVs, interviewing and selecting candidates
- Evaluated external recruitment agencies'' performance regularly to ensure quality partnerships aligned with company objectives.
- Developed a robust talent pipeline by proactively sourcing candidates through various channels, including social media, job boards, and referrals.
- Reduced time-to-hire for key positions by establishing strong relationships with hiring managers and understanding their needs.
- Enhanced collaboration between HR team members with regular meetings, shared goals, and clear communication of expectations.
Education
Master of Arts - Economics
Fergusson college
Pune, MaharashtraMaster of Arts - Human Resource
Symbiosis
Pune 04.2001 -
Bachelor of Arts - Economics
Pune University
Pune, MaharashtraCertificate of Higher Education - Humanities
Delhi Public School
Digboi, AssamSkills
Succession Planning
Talent Management
HR Business Partnering
HR operations
Performance Management
HR Policies and Compliance
Full Life Cycle Recruiting
Employee Relations
Onboarding
Employer Branding
Policy formulation
Referral program development
Employee Life Cycle Management
New employee orientation
Employee Engagement
HR Data Analysis
Rewards & Recognition
Certification
Doing a certification on Macro from Udemy.
Accomplishments
- Designing a strategic Employee engagement plan that fosters and promotes a culture of excellence.
- Ownership of all employee R&R platforms.
- Controlled Attrition and Highlighted employee voice through the bottom-to-top approach through Stay Interview, Skip level Interview, Speak up, First Impression Survey, Coffee with COO and FGD (MAD SAD GLAD Survey), Your Voice Matters (Online Grievance Handling Portal)
Languages
English: First Language
Assamese: Proficient
Bengali: Advanced
Hindi: Proficient
Software
Microsoft Office 365
HR Data Analysis
Canva
Interests
Camping
Trekkng
Travelling
Cooking
Gardening
Music
Timeline
TA Lead and HRBP
SpeherGen technologies Pvt Ltd
03.2021 - 08.2022
TA Lead and HRBP
Technomax India Pvt Ltd
09.2020 - 03.2021
Talent Acquisition Team Lead
SLK GLOBAL SOLUTIONS
07.2019 - 12.2019
Senior Consultant - HR
PRAGMASYS CONSULTING LLP
08.2018 - 07.2019
Master of Arts - Human Resource
Symbiosis
04.2001 -
Talent Acquisition Lead and HRBP
Ria Insurance
9 2022 - Current
HR Executive
Infosys Bpo
4 2014 - 07.2018
Master of Arts - Economics
Fergusson college
Bachelor of Arts - Economics
Pune University
Certificate of Higher Education - Humanities
Delhi Public School