Dr. Aileen J
Bangalore
Summary
A trained Hospital Administrator with 11+ years of experience in Healthcare/Academics from reputed Institutions in the capacity of teaching, project/dissertation guidance, guide for hospital internship, student mentoring, curriculum development and other academic coordination|Hospital project Management, quality development projects |patient safety advocate with green belt in lean six sigma|Certified NABH Accreditation trainer| PhD in the area of Patient Safety Culture
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Professor
Ramaiah University of Applied sciences
Bangalore
01.2015 - Current
- Module leader/course for the core subjects of hospital administration, Coordinator of the programme, planning and scheduling of lectures, timetables, interacting with the visiting/ Core faculty, students prior to the beginning of the module and library coordinator
- Dissertation and group project guide for PG students, Hospital internship guidance, and placement coordinator of the department and In charge of maintaining all academic records pertaining to academic audit activities
- Involved in organising international and National conferences from the department of Hospital Administration
- Involved in hospital quality projects in Ramaiah Memorial Hospital and Ramaiah Medical; college Hospital.
- Integrated technology into regular classroom use for student engagement and learning.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
- Maintained website containing schedule, syllabus, assignments and links to relevant sites.
- Resolved disciplinary issues and escalated major concerns to department head.
- Reviewed scholarly articles for publication in journals.
- Created assessment tools for evaluating student performance in coursework.
Lecturer
Sea Group of Institutions
Bengaluru
06.2011 - 06.2013
Tutor
Holdworth Memorial College of Nursing
Mysore
06.2010 - 04.2011
Education
Fellowship in Developing Healthcare Leaders in Quality And Safety Worldwide - Quality in Healthcare And Safety
Institute of Healthcare Improvement
Boston, USA12-2024
Ph.D. Hospital administration - Quality And Patient Safety
Ramaiah University of Applied Sciences, Ramaiah University of Applied Sciences
Bangalore, India12-2023
PG-Master in Hospital Administration -
Ramaiah Medical College, Rajiv Gandhi University of Health Sciences
10-2015
UG- B.Sc. Honors (Nursing) -
Holdsworth Memorial College of Nursing, Rajiv Gandhi University of Health Sciences
05-2010
Skills
- NABH(Internal Accessor)
- Distance Learning Tools
- Student Needs Assessment
- Evaluations and Assessments
- Technology-Based Learning Tools
- Student Engagement
- Thesis Guidance
- Performance Improvement
- Classroom Administration
- Project Management
- Student Counseling
- Process Implementation
- Employee Training Program
- Risk Management
- Employee Performance Evaluations
- Process Improvement
- Accreditation Coordination
- Patient Safety
- Training and Mentoring
- Risk Analysis
- Staff Management
- Clinical Quality Program Standards
- Patient Education and Counseling
- Regulatory Requirements
- Administrative Staff Supervision
- Patient Relations
- Electronic Medical Record Software
- Quality Control
- Multidisciplinary Team Collaboration
- Codes Compliance
Membership
- Academy of Hospital Administration-Life Membership : MAHA-1364
- International Society for Quality in Healthcare(ISQua)
Certification
- Certified Green Belt- Lean six sigma from KPME
- Certified NABH -Programme on Implementation by NABH
- Five day workshop on structural equation modeling using SMART PLS 4- from smartPLS GmbH Germany
- International workshop on structural equation model and confirmatory factor analysis using AMOS
- Faculty development program on structural equation modelling using AMOS and process macro organized by Koach scholar, Delhi
- Evaluations of AI application in Healthcare –an online course authorized by Stanford University offered by Coursera
- Foundations of Project Management- an online course authorized by Google offered by Coursera
- Six Sigma and Organisations- an online course authorized by University Systems of Georgia offered by Coursera
- Effective Problem solving and Decision Making -an online course authorized by University of California,Irvine offered by Coursera (Audit)
- Systems Thinking in Public Health- an online course authorized by Johns Hopkins University offered by Coursera
- Patient safety and Quality Improvement: Developing a system View (Patient safety 1)- an online course authorized by John Hopkins University offered through Coursera
- Leading Healthcare Quality and safety an online course authorized by The George Washington University offered through Coursera
- Pursuing Professional Accountability and a Just Culture-By Institute for Healthcare Improvement and this program is authorised by the National Association for Healthcare Quality
- Operations and Patient Safety for Healthcare IT- an online course authorized by John Hopkins University offered through Coursera
- PS 103: Human Factors and Safety- an online course by IHI
- PS 203: Pursuing Professional Accountability and a Just Culture- an online course by IHI
- GME 202: The Faculty Role: Understanding & Modelling Fundamentals of Quality & Safety- an online course by IHI
Research Papers
- A Study to Evaluate the Preparedness of 75 bedded Neuro Care Tertiary Hospital to be accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH), Research Journal of Pharmaceutical, Biological and Chemical Sciences, Volume 7(5), Harnal Nixon, Bajaj Satinder, Chhabra RPS, Aileen J, Lokesh AC, 2016
- Development of Evidence Based Policy on Usage of Mobile Phones and Awareness on Mobile Phone Hazards in the Hospital Premises, Journal of Management and Commerce, Vol-4(2), Kayalvizhi Ashok1, Lakshmi Venkatesh C, Ravina Katariya, Sarwat Mahmood Khan, Viniya C., Aileen J., 2018
- Development of Measurement tool to assess the inpatient experience in a tertiary care hospital, Prabandhan: Indian Journal of Management, Volume 11(4), Shashi Rekha, Aileen J, 2018
- A Study on the Communication Barriers in Comparison to NABH Standards of Emergency Department in a Tertiary Care Hospital, Journal of Management and Commerce, Vol-5(1), Kayalvizhi Ashok, Aileen J., 2019
- Cost Analysis of Intra Operative Anesthesia Services in Tertiary Care Hospital, Indian Journal of Public Health Research & Development 10 (10), CL Venkatesh, J Aileen, V Narendranath, 2019
- Hospital Furniture: Expectations of Patients Towards Furniture in Healthcare Setting, Proceedings on Engineering Sciences, 02(03), Syndor, D. Aileen, J., 2020
- Cyber security for a secure healthcare organization: Risk assessment in a tertiary care Hospital, Journal of the Academy of Hospital Administration, 33(1), Jyoti P, J Aileen, 2021
- Public knowledge, attitude, practice towards acceptance of COVID-10 Vaccine: a prospective cross sectional study in Bangalore, International Journal of Community Medicine and Public Health,8(10), Aileen J, et al, 2021
- Work from Home (WFH) challenges faced by urban working women during covid-19 pandemic-in India, Journal of Interdisciplinary Cycle Research.13(8), Aileen, Nisha Francis, Sudha Shivaraj, Ajee Kuruvilla, 2021
- Burning issue in healthcare: Burnout among Nurses in a Tertiary Care Hospital, International Journal of Nursing and Health Sciences, 3(1), Aileen J, Narendranath, V., 2021
- Assessing patient safety culture among healthcare providers at a tertiary care hospital: Bangalore, QAI Journal for Healthcare Quality and Patient Safety, 3(2), S Mukherjee, J Aileen, 2022
- Optimization of Processes by Recommending Cost Reduction Strategies in Central Sterile Supply Department (CSSD) in a Tertiary Care Hospital, Journal of Health Management, 24(2), Ashmith Relia Da Cruz, J Aileen, 2022
- A study to streamline the discharge process in a tertiary care teaching hospital, International Journal of Research, 11(22), J Aileen, Sumit Karmakar, 2022
- A Study to Develop a Costing Model for Satellite Hemodialysis Unit for a Tertiary Care Hospital, Indian Journal of Public Health Research & development, 14 (1), P Rejison, J Aileen, C Rakesh, 2023
Accomplishments
- Prestigiousof Pretigious Berwick and Bisognano IHI Scholarship of $25000
- Second prize-E poster-Patient safety day celebration -2023
- Rank Holder in Master of Hospital administration- Rajiv Gandhi University of Health Sciences( Ramaiah Medical College)
- Annual Exemplary Teacher Award on the occasion of Teachers day- September 2022
- 1st Runner-up of paper presentation at 9th International Patient safety Conference 2023, Delhi, India
- 1st place in poster presentation- Nurses Burnout: Work experience – Does it matter? at National conference organised by CAHO SAKCON- 2022- Innovation and Technology sustainability in Healthcare
- 3rd place in platform presentation – Enhancing patient safety culture in healthcare organisation –National Conference on Fortifying patient safety culture at Ramaiah Memorial Hospital -17th September 2022
- 1st Place in paper presentation Just culture and its effect on patient safety activities: Mixed method study at National conference organised by CAHO SAKCON- 2022- Innovation and Technology sustainability in Healthcare
- 3rd place in paper presentation- Non value added nursing services influencing organization workload: A qualitative and quantitative approach at National conference organized by CAHO SAKCON- 2022- Innovation and Technology sustainability in Healthcare-13th August 20222
- 1st place in case study presentation on the topic A study on the hospital information system and electronic medical records using technology acceptance model in a tertiary care hospital at HORIZON 2021- organized by Father Muller college of allied health sciences
- Best paper- A study to streamline the discharge process in a tertiary care hospital- received at online one day international conference on Emerging trends and issues in the field of commerce, management and social sciences – 19th February 2022
- Best Poster Award in Safe and Sustainable Hospitals (SASH-2015) National conference- Mangalore, Nurses Burnout: Work experience – Does it matter?
- 1st prize at Flash poster Competition, organized by CAHO on COVID-19
Grants Written
- INDIAN COUNCIL OF SOCIAL SCIENCE RESEARCH- Grant -Special Call for Studies Focusing on Social Science Dimensions of Covid-19 Corona virus Pandemic
- AIU (Association of Indian Universities) - Proposal -Revisiting the Quality Assurance Parameters for Institutions of Higher Education as a new normal in post COVID -19.
- CAHO- Consortium of Accreditation Healthcare Organisations- Research Grant on development of web based application for the surveillance and monitoring of Antibiotic stewardship program
Research Papers Submitted Ongoing
- A study to assess the knowledge and awareness of antibiotic usage and antimicrobial resistance among doctors
- A prospective study in the hospital after rolling out Antimicrobial Stewardship Program in tertiary care hospital to explore current antibiotic practices, prevalence of resistance and pre-operative antibiotic protocols
- Enhancing Antibiotic Stewardship Program to Reduce Healthcare-Associated Infections (HAIs) and Hospital Bed Days through Surveillance and Monitoring
Magazine Articles
- Aileen J, Furniture design for healthcare: Expectations from patients. HEALTHCARE Magazine. June 2021 Issue
- Aileen J, Adding Humor in Hospital Treatment: Importance of Medical Clowns In Healthcare, Inno Health Magazine-Volume 6-Issue 6
Affiliations
- Organised 3 day training “Programme on Implementation of NABH standards for Hospitals” 28-30 July, 2017 at Ramaiah University of Applied Sciences
- Part of Organising team (Scientific committee member) for CAHOTECH 2017- an international conference on health technology- 23rd Sep, 2017
- Conducted a workshop on 'Work-Life Balance for Women': 14th November 2017 at Gurukula FDS
- Part of Organising team (Scientific committee member) for CAHOTECH 2018- an international conference on health technology- 29th Sep, 2018, Bangalore
- Organised Certification programme in quality and accreditation(CPQA) in association with CAHO at Ramaiah Medical college Hospital, Bangalore- 6th to 8th September 2019
- Organised first World Patient Safety Day on 17th September 2019 in association with Ramaiah Hospitals
- Organised a training session/Seminar by Mr. Nir Raz- Medical clown- Israel, on 'How to add humor when working with people (mostly children)' at Ramaiah Memorial Hospital Auditorium on 2nd December 2019
- Organised World Aids Day Awareness Programme on the theme 'Communities Make the Difference', on 3rd December 2019 in association with Faculty of Dental Sciences
- Master of ceremony and scientific committee member for 7TH AHPI GLOBAL CONCLAVE 2020 with the theme of 'Re-imagining Healthcare for the next decade(Deliberating Emerging Challenges & Solutions)' held at Ramaiah Medical college, Bangalore
- Resource person in CPQA certificate programme at AJ Hospital and Research centre
- Organised World patient safety day at Ramaiah University of Applied Sciences- 17th September 2021
- Organising committee member at National Level Conference, CAHO-SAKCON 2022 (Student Annual Knowledge Sharing Conference) with the theme 'Innovations and Sustainability in Hospital Information and Technology' on 12th and 13th August 2022, in the Auditorium of A.J. Institute of Medical sciences, Kuntikana, Mangalore
- Moderator- SAFECON -2022-17th September
- Organised 'World Mental Health day' at Ramaiah University of Applied Sciences in collaboration with Ramaiah Memorial Hospital -14th October 2022
- Organised clean up drive in collaboration with Bhumi Catalyse environment team and Athena Club for a cleanup drive at the university- 27th January 2023
- Organising secretary of CAHO-SAKCON National Confernce-Operational Excellence in Healthcare 2023-15th and 16th September Bangalore
Timeline
Assistant Professor
Ramaiah University of Applied sciences
01.2015 - Current
Lecturer
Sea Group of Institutions
06.2011 - 06.2013
Tutor
Holdworth Memorial College of Nursing
06.2010 - 04.2011
Fellowship in Developing Healthcare Leaders in Quality And Safety Worldwide - Quality in Healthcare And Safety
Institute of Healthcare Improvement
Ph.D. Hospital administration - Quality And Patient Safety
Ramaiah University of Applied Sciences, Ramaiah University of Applied Sciences
PG-Master in Hospital Administration -
Ramaiah Medical College, Rajiv Gandhi University of Health Sciences
UG- B.Sc. Honors (Nursing) -
Holdsworth Memorial College of Nursing, Rajiv Gandhi University of Health Sciences
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