Drake Naaman
Bloomington
Summary
Dynamic Field Engineer with proven expertise at Ohana Telecom in delivering high-quality field services and maintaining system integrity. Skilled in field data collection and relationship building, I excelled in ensuring project completion within budget while fostering team communication and morale. Recognized for technical reporting and commitment to excellence in service delivery. At my two food service jobs, I was told I made customers feel welcome and ensured their experience went smoothly. I could keep calm under the pressure of a rush, and found no trouble in answering questions they might have.
Overview
5
5
years of professional experience
Work History
Field Engineer
Ohana Telecom
07.2024 - Current
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Kept track of telephone poles and ensured the quality of said poles.
- Measured and entered data on different devices detailing what needed to be done with the pole
Team Member
Kung Fu Tea
08.2022 - 03.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted with inventory counts and stocking of merchandise.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Team Member
Rise N' Roll Bakery
04.2020 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Education
Bachelor of Science - Game Design
Indiana University, Bloomington
Bloomington, IN05-2027
High School Diploma -
Plainfield High School
Plainfield05-2023
Skills
- Field data collection
- Relationship building
- Field production
- Team communication
- System maintenance
- Computer skills
Timeline
Field Engineer
Ohana Telecom
07.2024 - Current
Team Member
Kung Fu Tea
08.2022 - 03.2023
Team Member
Rise N' Roll Bakery
04.2020 - 12.2022
Bachelor of Science - Game Design
Indiana University, Bloomington
High School Diploma -
Plainfield High School
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