Support Executive - Clinical (GP)
Noble Biocare
02.2025 - Current
Hi, I’m
Dr Arbina Ansari
Physiotherapist
Mumbai,MH
Summary
A highly motivated and compassionate physiotherapist with a strong academic background in anatomy, physiology, and therapeutic techniques.Eager to apply my skills and knowledge in a dynamic healthcare setting while continuing to learn and grow professionally. Committed to delivering patient-centered care with a focus on achieving optimal outcomes and promoting long-term well-being.
Work History
Noble Biocare
Support Executive - Clinical (GP)
02.2025 - Current
Job overview
- Partner with General Practitioners (GPs) to evaluate and enhance patient flow.
- Collaboratively examine patient flow processes with GPs, focusing on enhancing every step from initial contact and diagnosis to treatment and follow-up care.
- Conducting thorough evaluations to accurately diagnose musculoskeletal issues and determine appropriate interventions.
- Evaluating assistive devices such as braces, aligners or prosthetics to provide recommendations for improved function and comfort.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Adapted therapy sessions and exercises according to patient progress and limitations.
Utilized advanced manual therapy techniques to alleviate pain symptoms in a variety of patient populations. - Collaborating with multidisciplinary teams to develop comprehensive care plans for optimal patient outcomes.
- Led group therapy sessions for improved balance, flexibility, and strength in older adult populations.
- Served as an advocate for patient needs within the healthcare system, working closely with insurance providers when necessary.
- Implemented evidence-based practices in treatment approaches, staying current with industry research and best practices.
- Achieved significant improvements in patients' functional abilities, applying manual therapy techniques for musculoskeletal conditions.
- Promoted health and wellness within community by organizing and leading workshops on injury prevention and healthy living.
- Increased clinic revenue by consistently maintaining high level of patient retention and satisfaction.
Invisalign
Practice Development Manager - Clinical (GP)
09.2024 - 02.2025
Job overview
- Collaborate with General Practitioners (GPs) to Assess and Optimize Patient Flow: Work closely with GPs to gain a deep understanding of their patient flow process, from initial patient contact to treatment and follow-up care.
- Identify key pain points, inefficiencies, and areas where the patient journey can be improved.
- Provide insights and data-driven recommendations to streamline operations, reduce wait times, and enhance overall patient care.
- Support Doctors and Patients in Managing TMJ Pain with Clear Aligners and Occlusal Splints: Work directly with healthcare professionals, including General Practitioners and specialists, to provide effective solutions for patients suffering from Temporomandibular Joint (TMJ) pain.
- Educate doctors on the benefits and applications of clear aligners and splints as part of a comprehensive treatment plan.
- Collaborate to ensure that patients receive tailored care, including providing guidance on proper usage, follow-up care, and adjustment of devices to alleviate pain and improve overall quality of life.
- Additionally, track patient progress and offer ongoing support to both healthcare providers and patients in managing and reducing TMJ discomfort.
AMPA Orthodontics
Clinical Operations Manager
11.2020 - 05.2024
Job overview
- Managed clinical trials from inception to completion: Ensuring adherence to protocols and timely submission of accurate reports.
- Oversee Patient Care and Treatment Plans: Ensure that patients receive consistent, high-quality care by supporting GPs in the development, review, and implementation of individualized treatment plans.
- Work with GPs to develop customized clear aligner treatment plans, guiding them in the appropriate use for orthodontics and TMJ management.
- Monitor and Adjust Treatment: Support GPs in tracking patient progress and making necessary aligner adjustments for optimal results.
- Educate GPs on Best Practices: Keep GPs updated on the latest clear aligner technologies, treatment protocols, and best practices.
- Patient Education and Communication: Help GPs educate patients on clear aligner benefits, care instructions, and expected outcomes.
Live Medtech World
Nutrition Assistant
09.2018 - 10.2020
Job overview
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.
- Assessed nutrition needs to determine best intervention and care.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Radius Global Solutions
Customer Service Executive
09.2017 - 08.2018
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Intelenet Global Services
Customer Service Executive
02.2015 - 05.2017
Job overview
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Education
Bharati Vidyapeeth UniversityPune
from Bachelor of Physiotherapist
08-2024
S.I.E.S COLLEGE OF SCIENCE, ARTS & COMMERCEMumbai
from High School Certificate
06.2012 - 06.2014
MICHAEL HIGH SCHOOLMumbai, India
from Secondar School Certificate
06.2011 - 06.2012
Skills
Patient Evaluation Expertise
Manual Therapy Skills
Exercise Prescription
Empathy and Compassion
Communication Skills
Problem-Solving Skills
Pain Management Expertise
Manual Dexterity
Stress Management Techniques
Ergonomic Assessments
Nutrition & Lifestyle coaching
Motivational Skills
Timeline
Practice Development Manager - Clinical (GP)
Invisalign
09.2024 - 02.2025
Clinical Operations Manager
AMPA Orthodontics
11.2020 - 05.2024
Nutrition Assistant
Live Medtech World
09.2018 - 10.2020
Customer Service Executive
Radius Global Solutions
09.2017 - 08.2018
Customer Service Executive
Intelenet Global Services
02.2015 - 05.2017
S.I.E.S COLLEGE OF SCIENCE, ARTS & COMMERCE
from High School Certificate
06.2012 - 06.2014
MICHAEL HIGH SCHOOL
from Secondar School Certificate
06.2011 - 06.2012
Bharati Vidyapeeth University
from Bachelor of Physiotherapist