Photography
Dr. AVIK SIKDAR
Doctor
Kolkata
Summary
With a proven track record at Raj Hospitals, I excel in patient care and clinical quality improvement. My leadership in enhancing healthcare services and patient satisfaction by 60% showcases my ability to drive results. Skilled in HIPAA compliance and team mentoring, I foster multidisciplinary collaboration and continuous improvement in clinical settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medcal Superintendent
Raj Hospitals
12.2024 - Current
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Increased patient satisfaction scores by Number%.
- Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs Number% system-wide.
- Improved patient satisfaction rates through effective communication, empathetic listening, and timely responses to concerns.
- Generated and reviewed incident reports and employee write-ups to pursue appropriate corrective action plans.
- Implemented continuous improvement initiatives by identifying areas for growth and encouraging staff to share ideas and suggestions for change.
- Enhanced the quality of healthcare services by conducting regular audits of clinical practices, ensuring compliance with industry standards.
- Coordinated community outreach events that raised awareness of the hospital''s services, built strong relationships with local organizations, and increased overall patient engagement.
ICU Registrar
Manipal Hospitals
03.2024 - 11.2024
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
Staff Specialist ICU
Apollo Hospitals
09.2021 - 02.2024
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Senior Manager Medical Affairs
TATA STEEL LONG PRODUCTS LTD
01.2023 - 06.2023
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
JR in ICU and CCU
TATA Main Hospital
11.2019 - 08.2020
- Administered various types of vasoactive medications, titrating doses accurately based on hemodynamic parameters assessment for optimal patient response.
- Actively participated in continuing education opportunities to maintain current knowledge in critical care nursing best practices and trends.
ICU Resident
GNRC HOSPITAL
10.2018 - 10.2019
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
EMO
Charnock Hospital
06.2017 - 10.2018
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
PGDPHHM (Public Health) - Public Health And Hospital Administration
CHMR, IGMPI
New DelhiPost Graduate Diploma In Medical Laws And Ethics - Medical Laws
National Law School India University
Bangalore MBA In Hospital And Healthcare Management - Health Administration
Amity University
Noida 07.2023
MBBS - Medicine
College of Medicine And JNM Hospital, Kalyani
Kalyani, Nadia 03.2016
Skills
Business Development
Patient care
Patient relations
Records management
Practice management
Direct Patient Care
Patient Health Education
Clinical Quality Improvement
Clinical studies
HIPAA
Differential diagnosis
Clinic administration
Clinical education
Training and mentoring
Seasoned in medical clinical procedures
Multidisciplinary team collaboration
Accreditation coordination
Occupancy strategies
Project oversight
Drug utilization review
Hiring and recruitment
Certification
Certificate course in Medical Laws and Ethics
Interests
Traveling
Movie
Story reading
Timeline
Medcal Superintendent
Raj Hospitals
12.2024 - Current
ICU Registrar
Manipal Hospitals
03.2024 - 11.2024
Senior Manager Medical Affairs
TATA STEEL LONG PRODUCTS LTD
01.2023 - 06.2023
Staff Specialist ICU
Apollo Hospitals
09.2021 - 02.2024
Certificate course in Medical Laws and Ethics
04-2020
JR in ICU and CCU
TATA Main Hospital
11.2019 - 08.2020
ICU Resident
GNRC HOSPITAL
10.2018 - 10.2019
EMO
Charnock Hospital
06.2017 - 10.2018
PGDPHHM (Public Health) - Public Health And Hospital Administration
CHMR, IGMPI
Post Graduate Diploma In Medical Laws And Ethics - Medical Laws
National Law School India University
MBA In Hospital And Healthcare Management - Health Administration
Amity University
MBBS - Medicine
College of Medicine And JNM Hospital, Kalyani