Dr. Bhavya Saranya Kandalam
Bangalore
Summary
Healthcare Professional with Masters in Health Administration. Experience in managing Operations in Health care Industry for the past 4 years.
Good command on Revenue Cycle Management -US Healthcare and Lead operations for E-Health Platform, with expertise in people management and Project Handling.
Certified in Project Management from PMI.
Overview
10
10
years of professional experience
Work History
Asst Manager- RCM
Quantuspro Solutions
Hyderabad
04.2023 - Current
- Planning, Organizing and controlling day to day revenue cycle operational processes
- Management of staff hiring establishing goals and managing associate development plans
- Performance review
- Expertise on Payment posting and billing process
- Expertise on Provider end claims submission process
- Cultivating an environment of collaboration and accountability and effectively aligning to Organizational objectives
- Evaluated, developed and implemented revenue cycle process improvements
- Denial Management
Associate Manager-Operations(E consults)
Apollo 24/7
Hyderabad
04.2021 - 04.2023
- Managing Day to Day Operations, Execution of all key
- Managing a team of 25 medical coordinators & 400+ doctors
- Complete development and deployment of new projects (FHP , One Tap , Ask Apollo /Amazon, Prescription Validations)
- Stakeholder Management (Tech , Product , Business and Marketing )
- Payouts Management for doctors involved in various models of engagement
- Training, Credentialing / Skill Assessment
- Defining & Executing Quality Protocols
- Conducting Clinical & Operational Audits
- Manage Service Delivery of all departments
- Capacity Planning (Optimized Resource Planning)
- SOPs (Standard Operating Procedures & Policies)
- Defining & Strategizing the scope, Designing and implementation of Change Management protocols
Practice Manager
Klinik Mont Hope
Kulala Lumpur
07.2016 - 01.2018
- Patient enrolment, scheduling appointments
- Managing the day-to-day operations of the practice
- Monitor inventory and place orders for resupply
- Interact with patients and address any concerns or complaints
- Hiring, training and supervising administrative staff
- Organize patient records and other documents
- Involved in Business promotion strategies
- Insurance verification, claims and patient billing.
Dentist
Pradham Dental Care
Hyderabad
09.2014 - 11.2015
- Patient evaluation, Diagnosis & Treatment planning
- Performed various dental procedures like Root canal Treatment, Pulp Capping, Prosthetic procedures involving partial and complete denture
- Extractions and other minor surgical procedures.
Education
Masters in Health Administration -
Australian Catholic University
02.2022
Post Graduate Diploma in Clinical Research -
James Lind Institute
06.2017
Bachelors in Dental Surgery -
KLE University
06.2014
Skills
- Project Management
- Operations Management
- Capacity Planning and Optimum Resource Utilization
- Employee Performance Evaluations & Feedback Mechanism
- Process Improvement & SLA Compliance
- Escalation Handling & Conflict Resolution
- Risk Forecasting and mitigation techniques
- Business Excellence Training
- Interdepartmental Collaboration
- Succession Planning
- Revenue Cycle Management
- Stakeholder Management
- Client Relationship Management
Personal Information
Date of Birth: 04/23/1992
Languages
- English
- Telugu
- Tamil
- Hindi
Hobbies and Interests
- Music (Vocalist-Performed on various platforms)
- Dance
- Art
- Fitness
- Adventure Sports
Timeline
Asst Manager- RCM
Quantuspro Solutions
04.2023 - Current
Associate Manager-Operations(E consults)
Apollo 24/7
04.2021 - 04.2023
Practice Manager
Klinik Mont Hope
07.2016 - 01.2018
Dentist
Pradham Dental Care
09.2014 - 11.2015
Masters in Health Administration -
Australian Catholic University
Post Graduate Diploma in Clinical Research -
James Lind Institute
Bachelors in Dental Surgery -
KLE University
Similar Profiles
KIRUBAKARAN NKIRUBAKARAN N
Deputy Sales Manager at Blue Mach Solutions (Godrej Storage Solutions)Deputy Sales Manager at Blue Mach Solutions (Godrej Storage Solutions)
CRYSTAL HOLLOWAYCRYSTAL HOLLOWAY
New York Life at Customer Solutions III, Life SolutionsNew York Life at Customer Solutions III, Life Solutions
Jarrod HullJarrod Hull
Tyre Shop Manager at Tyre and Wheel Solutions (Automotive Solutions)Tyre Shop Manager at Tyre and Wheel Solutions (Automotive Solutions)