Successful management professional accomplished in running profitable operations through optimum stock, personnel and business management. Leverages industry knowledge to identify and capitalise on opportunities to drive growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Account Manager
Health Quarters Pvt Ltd
Bengaluru
10.2022 - Current
Cultivated solid and loyal relationships with existing clients to deliver demand generation.
Addressing and resolving key clients’ complaints
Led strategic commercial negotiations to enable long-term profitable growth.
Built and capitalised on relationships by networking with important influencers and decision-makers to position company as premier industry brand.
Utilised tools such as CRM for streamlined process management and reporting.
Senior Medical Reviewer
Omega Healthcare Management
Bengaluru
07.2021 - 10.2023
Medical data abstraction in eCRF and analysis of oncology patient reports (EHR) from US health care with optimum quality and productivity.
Ability to understand Inclusion, Exclusion criteria and documented Patient-level disease, Pathology, Drug dosage form, Adverse reactions, Genetic testing, Radiation, Surgery, Investigations etc. to improve overall efectiveness of EDC(Electronic Data Capture).
Reviewed project-specific documents as needed, to develop familiarity with project goals and tasks in each project.
Involved in e-CRF tool enhancement.
Respond promptly to queries issued by the Lead Data Abstractor, Operations Manager or other project personnel.
• Conducted additional duties as assigned, including review of selected medical records to assess eligibility for new projects
Active contributions in client meetings to discuss various project related queries.
• Shared Medical/Clinical knowledge project specific procedural knowledge with other data abstractors as needed.
Worked on multiple projects and tasks to ensure high quality and timely delivery.
Medical Officer
MEDIASSIST TPA PVT LTD
BANGALORE
01.2020 - 07.2021
Scrutiny of medical documents and adjudication.
Assess the eligibility of medical claims and determine financial outcomes.
Identification of trigger factors of insurance related frauds and inform the concerned department.
Handling grievances regarding claim processing from Insurance companies and clients.
Retrograde analysis of processed claims to improve claims processing.
Coordinated training opportunities, course resources and medical specialists to enhance patient care.
Created and implemented policies and procedures for successful healthcare management.
Was handling a team of fifteen members as a team lead , for last six months.
General Dental Surgeon
HIREMATH HOSPITALS PVT.LTD
Bangalore
11.2018 - 01.2020
Provided composite and amalgam fillings, ensuring correct bite after application to avoid discomfort and sensitivity issues.
Fitted full upper, lower and partial dentures, ensuring secure, accurate fit for optimised patient comfort.
Worked with compassion and care to put patients at ease ahead of complex dental surgeries.
Provided emergency repairs to crowns and bridges, recementing to prevent additional dentistry works.
Advised patients of surgery aftercare, enabling swift, positive recovery from complex dental procedures.
Researched defects, diseases and disorders affecting oral and facial regions, keeping professional knowledge fully up to date.
Intern Dentist
INSTITUTE OF DENTAL SCIENCES
BHUBANESWAR
11.2017 - 11.2018
Provided attentive, proactive support during surgical and non-surgical clinical procedures to ease comfort and reduce anxieties of patients.
Offered advice to patients on good oral hygiene and dental care, recommending suitable products for specific complaints.
Took precise impressions from patients, enabling accurate dental device fittings and procedures.