Dr. Dyna M Varghese
Mumbai
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Sr. Manager -HR Operations
Aditya Birla Education Trust
04.2024 - 10.2024
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
- Implemented and developed operational standards, policies and procedures
- Provided strong leadership to enhance team productivity and morale
- Led cross-functional teams to achieve project milestones and deliver high-quality results
- Held monthly meetings to create business plans and workshops to drive successful business
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects
General Manager Operations & Human Resources.
Quality Dialysis Kenya Limited
10.2021 - 03.2024
- Prepared annual budgets with controls to prevent overages
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Introduced new methods, practices and systems to reduce turnaround time
- Performed statistical analyses to gather data for operational and forecast team needs
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures
- Identified trends in customer marketplaces to develop valuable solutions
- Implemented operational strategies and effectively built customer and employee loyalty
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Developed and maintained relationships with customers and suppliers through account development
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Managed budget implementations, employee evaluations and contract details
- Evaluated suppliers to maintain cost controls and improve operations
- Utilized enterprise risk management software to improve operational insight and planning
- Developed effective business plans to align strategic decisions with long-term objectives
- Designed modern employee recognition program which boosted productivity and improved morale
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity
- Strategized and implemented end-to-end performance management system for 500+ employees across the organization
- Designed strategic programs to identify and develop top talent and Fast Trackers; provisions of motivation for retention of Business-Critical Employees
- Optimized resource utilization by creating dynamic resource allocation plans and optimally allocating key operational resources (manpower)
- Devised & implementing HR policies & processes aimed at enhancing performance and productivity to achieve organizational goals
- Managed complete recruitment life cycle for sourcing the best talent from diverse sources after identification of requirements
- Directed critical HR programs encompassing benefits/compensation, staffing, organizational development, employee relations, and regulatory compliance
- Developed training & development initiatives for improved productivity & Quality enhancement
- Liaised with Service Providers/Vendors for management, administration, and delivery of hard & soft services; managed Contractors/Vendors for facility management and project management
- Spearheaded scale up of company to become a 100+ member organization from inception
- Hired key talent for setting up for Product and DevOps
Manager Human Resources & Administration
Quality Care Dialysis Private Limited
03.2017 - 10.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Prepared annual budgets with controls to prevent overages
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Recruited and hired top performers to add talent and value to department
- Applied customer feedback to develop process improvements and support long-term business needs
- Accomplished multiple tasks within established timeframes
- Kept detailed records of daily progress to identify and correct areas needing improvement
- Performed statistical analyses to gather data for operational and forecast team needs
- Evaluated suppliers to maintain cost controls and improve operations
- Monitored expenditures to mitigate risk of overages
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Onboarded new employees with training and new hire documentation
- Maximized performance by monitoring daily activities and mentoring team members
- Maintained professional, organized and safe environment for employees and patrons
- Cross-trained existing employees to maximize team agility and performance
- Developed and maintained relationships with customers and suppliers through account development
- Delivered feedback to decision-makers regarding employee performance and training needs
- Supervised labor costs and departmental expenses to remain in line with budget
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Liaised between multiple business divisions to improve communications
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
- Developed succession plans and promotion paths for staff
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Coordinated technical training and personal development classes for staff members
- Oversaw hiring, staffing and labor law compliance
- Prepared new hire letters, employee contracts and corporate policies
- Oversaw exit interviews and off-boarding process for resigned and terminated employees
- Organized company-wide events designed to boost employee morale
- Updated HR database with new employee information, changes in benefits and other details
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork
- Managed benefits enrollment by answering questions and aiding employees with login details
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Collaborated with entire human resource department to discuss new ways to recruit top talent
Human Resources Executive
Sarvodaya Hospital & Research Centre
11.2012 - 10.2016
- Recruiting, interviewing, and selecting applicants and coordinating interviews and selection through all means of hiring tools necessary
- Induction & on-boarding process to new joining employees
- EE strategy and solutions that support organizational transformation in achieving and sustaining high engagement and performance levels
- Work with relevant HR colleagues to implement solutions that help deliver both improved communication and engagement with the employees
- Coordination & initiating of training & development activity for the employees within organization
- Employee verifications of all level of employees
- Maintaining recruitment & attrition dashboard of all employees on monthly basis
- Employee retention at all level with coordination with respective departmental HOD & management
- Responsible for centre audit process related to HR functions
- Managed complete recruitment life cycle for sourcing the best talent from diverse sources after identification of requirements
- Directed critical HR programs encompassing benefits/compensation, staffing, organizational development, employee relations, and regulatory compliance
- Developed training & development initiatives for improved productivity & Quality enhancement
Education
Ph.D/Doctorate -
Indian School of Business Management & Administration
01.2017
MBA/PGDM -
Indian School of Business Management & Administration
01.2013
B.Sc -
Rajasthan University
01.2011
12th - English
CISCE(ICSE/ISC)
01.2008
10th - English
CISCE(ICSE/ISC)
01.2006
Skills
- Strategic Thinking
- Leadership Skills
- Conflict Resolution
- Employee Relations
- Talent Management
- Organizational Development
- Problem Solving
- Change Management
- Ethical Decision Making
- Performance Management
- Compensation and Benefits
- Training and Development
- Labor Relations
- Effective Communications
- Ability to adapt
- Strategic HR
- HR Information System
- Data Analysis
- Applicant Tracking System
- Learning Management
- Electronic Document Management
- Employee Self Service System
Personal Information
- Date of Birth: 09/11/1990
- Gender: Female
Professionalreferences
- Mr. Albin John , Manager -HR , Aditya Birla Education Trust , 9619907605
- Dr. Sunil Nair, Director, Quality Dialysis Kenya Ltd., 9167293137
- Mr. Rajesh Singh, Vice President -Operations, Quality Care Dialysis Private Ltd., 7678055055
Coursescertifications
Post Graduate Diploma in Human Resources Management
Timeline
Sr. Manager -HR Operations
Aditya Birla Education Trust
04.2024 - 10.2024
General Manager Operations & Human Resources.
Quality Dialysis Kenya Limited
10.2021 - 03.2024
Manager Human Resources & Administration
Quality Care Dialysis Private Limited
03.2017 - 10.2021
Human Resources Executive
Sarvodaya Hospital & Research Centre
11.2012 - 10.2016
Ph.D/Doctorate -
Indian School of Business Management & Administration
MBA/PGDM -
Indian School of Business Management & Administration
B.Sc -
Rajasthan University
12th - English
CISCE(ICSE/ISC)
10th - English
CISCE(ICSE/ISC)
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