Drew Toombs
Markleville
Summary
Ball State University graduate with a degree in Natural Resources and Environmental Management, complemented by a minor in Anthropology. Proficient in ArcGIS and Microsoft Office Suite, including Excel, PowerPoint, and Word. CITI certified in social and behavioral studies, with consistent academic excellence recognized on the Dean's List. Experienced in customer service, child engagement, and effective communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nanny/Caregiver
Private Household
Noblesville
09.2021 - 07.2025
- Ensured safety and well-being of two children ages 2-10 through attentive, nurturing care.
- Established communication with parents to discuss routines, behavioral issues, and milestones.
- Managed schedules by coordinating school drop-offs, extracurricular activities, and appointments.
- Provided tutoring support and assistance with homework across various subjects as needed.
- Developed strong relationships with children through active listening and understanding individual needs.
Customer Service Representative
Heritage Environmental Services
Indianapolis
02.2021 - 09.2021
- Managed assigned territory, collaborating with sales manager to facilitate removal of toxic and nontoxic waste.
- Answered customer inquiries via calls and emails while developing comprehensive waste profiles.
- Organized and coordinated waste pickups to meet customer requirements efficiently.
- Oversaw operations for two territories after three months due to staffing shortages, addressing needs effectively.
Intern
Muncie Sanitary District
Muncie
05.2019 - 08.2019
- Conducted data collection for annual water quality assessments.
- Mastered various water and biological sampling techniques.
- Worked with fish and invertebrate species to support ecological studies.
Summer Associate
J.M. REYNOLDS OIL CO
Wabash
05.2017 - 08.2018
- Executed outdoor manual labor tasks including painting, power washing trucks, and filtering oil totes.
- Managed warehouse cleaning operations to maintain safety and organization.
Education
Bachelor of Science - Natural Resources and Environmental Management
BALL STATE UNIVERSITY
Muncie, IN05-2020
DIPLOMA -
PENDLETON HEIGHTS HIGH SCHOOL
Pendleton, IN06-2016
Skills
- Data collection and analysis
- Experience with children
- ArcGIS experience
- Customer service excellence
- Soil sampling techniques
- Water quality assessment
- Effective communication skills
- Active listening
- Research methodologies
Certification
- CITI Training, 08/18, Present, Training certificate in social and behavioral studies
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
Nanny/Caregiver
Private Household
09.2021 - 07.2025
Customer Service Representative
Heritage Environmental Services
02.2021 - 09.2021
Intern
Muncie Sanitary District
05.2019 - 08.2019
Summer Associate
J.M. REYNOLDS OIL CO
05.2017 - 08.2018
Bachelor of Science - Natural Resources and Environmental Management
BALL STATE UNIVERSITY
DIPLOMA -
PENDLETON HEIGHTS HIGH SCHOOL
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