Dr. Harmohan Singh
Faridabad,HP
Summary
Knowledgeable healthcare professional with more than a decade of experience along with proven history of leading teams and driving strategic initiatives. Successfully managed large-scale projects, enhancing operational efficiency and fostering collaborative work environments. Demonstrated ability to develop and execute performance improvement plans, and build strong, cohesive teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
National Head - Clinical Procedures and Estetica (Aesthetic procedures)
ADVANCED HAIR STUDIO
09.2023 - 09.2024
- Heading the PAN-INDIA Hair Transplant, Laser therapy, and Aesthetic procedures - 10 studios, and a team of 28 people
- Increased the number of hair transplant procedures by 25% within the first six months, YoY, by training the sales team on the nuances
- 80% revenue achievement within my vertical
- Improved the availability of the plastic surgeons by 30%
- Escalations - reduced by 20%, TAT for escalation resolution reduced by 50%
- Recruited new Trichologists, trained them
- Tie ups with agencies for promoting medical tourism in hair transplant
- Increased employee productivity by implementing comprehensive training programs and performance evaluations.
- Evaluated market trends, competitor analysis, and customer feedback to inform ongoing strategic decision-making and ensure the organization''s continued success.
AGM - International Business
PRISTYN CARE
11.2022 - 06.2023
- Contributed in building up an international market in Bangladesh, making it LIVE within 3 months
- Spearheaded 10+ Doctor training session, improved O2I conversion by 30% leading to 5 Lacs+ revenue MOM
- Streamlined doctor hiring process and onboarded 6 doctors; 4 General Surgeons, 1 Cardiac surgeon, and 1 Orthopedic surgeon over a period of 4 months to build Pristyn 2.0 in Bangladesh
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Promoted doctors on various platforms leading to an increased patient acceptability of our doctors
- Initiated and closed tie-ups with 10+ HCF Partners across Bangladesh for Medical Tourism
- Self-motivated, with a strong sense of personal responsibility.
AGM - Medical Directorate
PRISTYN CARE
03.2022 - 11.2022
- Manpower planning for Mumbai and Pune, responsible for 60+ surgeons in different specialties
- Reduced the OPD waiting time by 10% by improving the availability of surgeons in the clinics
- Hired 3 new doctors for the zones, and 4 dentists for new specialty (Dental aligners)
- Trained the newly hired dentists and the care coordinators leading to increased O2I conversion by 20%
- Improved the coordination between the supply team, city team, and the category team resulting in a reduction of the surgery waiting time
Owner and Dental Surgeon
SMILE DENTAL CLINIC
11.2020 - 01.2022
- Owned and managed a two-chair dental clinic
- The clinic performed all dental procedures - from interceptive to rehabilitative
- Visiting specialists for specialized treatment modalities like Dental Implants, Invisible retainers
- Organized Dental camps in nearby societies, schools, for dental awareness as well as a means of marketing - BTL
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Manager - Quality and Dental Admin
CLOVE DENTAL
02.2018 - 09.2020
- Spearheaded SOP writing as per NABH standards for Chandigarh and Punjab zones, 32 clinics
- Random audits, leading to an increase in adherence to protocols
- Increased the Process adoption by doctors by 20%
- Complaints handling process improved, leading to decrease in TAT from 4 days to 48 hours
- Training of all staff, 70 dentists, and 70 dental assistants, on various SOPs, Code red, Code blue, and CPR, on a regular basis, maintaining 95%+ attendance in all the sessions
Zonal Operations Manager
CLOVE DENTAL
10.2014 - 02.2018
- Handled the whole Punjab zone, responsible for end-to-end operations and offline marketing for 11 clinics
- Achieved 85% target revenue achievement within the first 6 months of the start of Operations
- Monitoring KPIs of 20+ dentists and 25+ dental assistants
- Corporate tie ups done with 8+ corporates in Punjab for increasing the footfall, reducing CAC
- Maintaining 100% compliance in documentation control viz-a-viz patient data
- Payroll management for all the employees in Punjab zone
Technical Product Specialist
DENTSPLY INDIA PVT LTD
01.2013 - 09.2014
- Revenue generation from sales of Dental equipment as sales support in North Delhi, North-West Delhi, UP, Rajasthan and Nepal
- Achieved 90% of target sales of Lasers and Endo motors within 3 months
- Training the sales team in managing better pitches for the new doctors
- Product demonstrations and technical know-how of dental equipment to potential customers (Dentists)
- Conducted 40+ continuous dental education programs
Senior Executive - Quality & Operations
ASIAN INSTITUTE OF MEDICAL SCIENCES
08.2012 - 01.2013
- Successful surveillance assessment of NABH
- Ensuring proper documentation as per the NABH standards
- Training of the staff based on NABH parameters
- Tracking of quality indicators
- Convener of medical audit committee, mortality committee, and credentialing and privilege committee
Dental Surgeon
SINGLA DENTAL CLINIC
07.2007 - 05.2009
- Diagnosis and evaluation of dental patients
- Amalgam restorations, Composite restorations
- 100+ RCTs on anterior teeth
- 50+ Complete Dentures
- 200+ Tooth Extractions
- 10 dental Check-up camps in the neighboring areas
Education
PG Certification in Data Analytics With Gen AI - Data Analytics
IIT Guwahati
Guwahati08-2025
Master of Business Administration - Hospital and Health
INDIAN INSTITUTE OF HEALTH MANAGEMENT RESEARCH
01.2011
Bachelor of Dental Surgery -
GURU NANAK DEV DENTAL COLLEGE AND RESEARCH INSTITUTE
Sunam, Punjab01.2007
Skills
- Sales Operations
- PnL
- Project Management
- Team Handling
- Python Basic
- MS Office
- Sales and Revenue generation
- Team management
- Staff training and development
- Team building
- Product knowledge
Certification
- Lean Six Sigma Green Belt Certification - Level II, University of Amsterdam - PPLE College
- Six Sigma Green Belt (CSSGB), iACT Global - International Academy for Certification & Training
Personal Information
Marital Status: Married
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Timeline
National Head - Clinical Procedures and Estetica (Aesthetic procedures)
ADVANCED HAIR STUDIO
09.2023 - 09.2024
AGM - International Business
PRISTYN CARE
11.2022 - 06.2023
AGM - Medical Directorate
PRISTYN CARE
03.2022 - 11.2022
Owner and Dental Surgeon
SMILE DENTAL CLINIC
11.2020 - 01.2022
Manager - Quality and Dental Admin
CLOVE DENTAL
02.2018 - 09.2020
Zonal Operations Manager
CLOVE DENTAL
10.2014 - 02.2018
Technical Product Specialist
DENTSPLY INDIA PVT LTD
01.2013 - 09.2014
Senior Executive - Quality & Operations
ASIAN INSTITUTE OF MEDICAL SCIENCES
08.2012 - 01.2013
Dental Surgeon
SINGLA DENTAL CLINIC
07.2007 - 05.2009
Master of Business Administration - Hospital and Health
INDIAN INSTITUTE OF HEALTH MANAGEMENT RESEARCH
Bachelor of Dental Surgery -
GURU NANAK DEV DENTAL COLLEGE AND RESEARCH INSTITUTE
PG Certification in Data Analytics With Gen AI - Data Analytics
IIT Guwahati
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