Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Dr. Harshita Bhatnagar

New Delhi

Summary

Senior UN Professional Officer with 22 years of international/regional/national consulting experience in Government Advisory Services. Expert in Project/Program Management, Monitoring and Evaluation, and Capacity Building in the development sector. Substantial experience in ICT/e-Governance, Economic Cooperation, Skill Development/Higher Education, and Emigration sectors. Published author (international peer-reviewed journals) and invited speaker at International/National conferences. Invited expert with the European Commission and Asian Development Bank.

Overview

24
24
years of professional experience
1
1
Certification

Work History

National Project Officer-ICT and MIS

United Nations Development Program (UNDP)
New Delhi
03.2024 - Current
  • As part of the UNDP SDG Acceleration Unit in India, leading the development of an ICT system for efficient implementation and close monitoring of a large pan-India project in the area of livelihood and sustainable development.
  • Enhance project efficiency by implementing API integration and collaboration tools among 9 Central Ministries for 11 interventions across 20 states/UTs in India.
  • Data Analysis using SPSS and Advanced Excel, Dashboards development using Power BI
  • Spearheading stakeholder and project communication management and implementing Capacity Building initiatives.

Project Director

Delhi Skill And Entrepreneurship University
New Delhi
09.2022 - 08.2024
  • Managed large Skill Development projects in Digital, Soft Skills, Language and VET domains with yearly budget of Rs. 100cr.
  • Developed strategic documents and plans for project implementation.
  • Developed RFPs, and managed Govt. procurement through GeM portal, and bid-process management.
  • Managed a team of 200 resources and vendors at multiple levels
  • Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.

Research Development Coordinator

Indian Institute Of Technology Delhi
4 2019 - 08.2022
  • Advised Dean (R&D) on improving the outcomes and funding for sponsored R&D projects at the Institute.
  • Liaised with international and national Funding Agencies for R&D project sponsorship, and grant management.
  • Manage 22 interdisciplinary Centres of Excellence in various R&D areas.
  • Developed and finalized R&D MoUs in national and international organizations.
  • Grant management for R&D projects.
  • Managed R&D Newsletter and social media besides organizing international R&D conferences and events.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency through the implementation of an ERP system.
  • Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.

National ICT Expert (India)

Asian Development Bank
07.2017 - 12.2018
  • Lead South Asian Sub-Regional Economic Cooperation (SASEC) Information Highway project in India to establish ICT Research and Training Network in SASEC sub-region in -Nepal, Bhutan, Bangladesh and India.
  • Lead the development of online skill development (vocational) courses for rural youth to enhance employability Successfully implemented Telemedicine project in Assam under SASEC Project.
  • Lead the development of an ecommerce portal -“Village Bazaar” to boost rural economy.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Associate Professor (Technology & Operations)

IILM University
New Delhi
05.2016 - 06.2017
  • Taught MBA/PGDM (AICTE approved) courses in Information Systems, Project Management, Operations Management, and Business Mathematics
  • Delivered Management Development Programme (MDPs) for Corporate and Public Sector Organizations on Project management and IT Tools
  • Supervised Masters Thesis of 30 MBA students

Head Instructional Designer

Accenture Services Pvt Ltd
03.2015 - 12.2015
  • Instructional Designing lead to develop Online Training content for an SAP ERP project for a fortune 500 Mining client in Australia.
  • Efficient Client Account management and Delivery management for WBT/eLearning/Training project/ Knowledge management.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Project Manager, E-Migrate Project

Ministry of Overseas Indian Affairs, Govt. of India
01.2012 - 12.2014
  • Project management for end-to-end implementation of e-Migrate Project Monitoring project progress w.r.t.
  • RFP for implementation at 10 locations within India and 17 locations abroad Multi-stakeholder management with MHA/BoI, MEA, 6 Airport operators, 10 Insurance Companies, 17 Indian Embassies abroad Installation and testing of IT (Data Centre/DRC, WAN, LAN) and Non-IT infrastructure.
  • Preparing Project Review reports for Steering Committee and Hon'ble Minister of External Affairs.
  • Providing support for high-level dialogues with foreign dignitaries for signing of MOUs on strategic and policy issues.
  • Parliament Questions and RTI queries, Policy papers, Press releases related to e-Migrate project.

Senior Consultant

Ministry of Panchayati Raj, Govt. of India
07.2010 - 12.2011
  • Operationalization and roll-out of e-Panchayat MMP under NeGP in 15 State/UTs of India Designed, developed and executed Training Plan for State Govts.
  • For application training on PRIASoft and Planplus software applications.
  • Evaluated 6 software modules under e-Panchayat Application Suite for the use of PRIs for G2G and G2C services Strengthened the Ministry efforts towards appointing consultants in 19 states/Uts for pilot roll-out of project.

Program Manager

ICICI Group- 3i Infotech Ltd.
08.2008 - 06.2010
  • Consultancy for implementing e-District MMP pilot projects in Haryana and UP.
  • Successfully led project teams, project management efforts and reporting function.
  • Represented the company at Project Review and Steering Group(PRSG), Ministry of Electronics and IT meetings.
  • Provided outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Attained improvement in technical project delivery processes by leading project management process improvement.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.

Consultant - Capacity Building

National Institute For Smart Government, MEITY
New Delhi
01.2006 - 07.2008
  • Organized meetings between stakeholders to discuss project details and timelines.

Consultant/Instructional Designer

NIIT Technologies Ltd.
New Delhi
08.2000 - 01.2006

Developed e-learning courses for US corporate clients and Ivy League universities as Instructional Designer.

Education

Ph.D. - Skills Development For E-Governance Systems

Indira Gandhi National Open University
New Delhi, India
04-2019

MBA - Human Resources Management

Symbiosis Centre For Distance Learning
Pune
07-2004

Master of Science - Physics

Jai Narain Vyas University
Jodhpur
07-1999

Bachelor of Science - Physics, Chemistry, Mathemetics

Mohanlal Sukhadia University
Udaipur
07-1997

Skills

  • Project Management
  • Managing Stakeholder Relations
  • Requirements Gathering and Documentation
  • Research and Report Writing
  • Capacity Building
  • Digital Transformation
  • MS Excel, SPSS, Power BI
  • ICT implementation

Affiliations

  • Project Management Institute (PMI), USA
  • Diplo Foundation, Geneva (www.diplo.edu)

Accomplishments

  • Qualified GATE-Physics exam conducted by IIT Bombay, 1999, All India Rank 343

Certification

  • Microsoft Certified Professional, Microsoft Inc. USA
  • Project Management Professional, USA
  • Innovation in IT Management, IIM Bangalore
  • IELTS Band Score 8 (C1 Level), British Council, UK
  • UNESCO Germany- TVET Leadership Program
  • IIT Delhi - Project Management Certificate Program

Timeline

National Project Officer-ICT and MIS

United Nations Development Program (UNDP)
03.2024 - Current

Project Director

Delhi Skill And Entrepreneurship University
09.2022 - 08.2024

National ICT Expert (India)

Asian Development Bank
07.2017 - 12.2018

Associate Professor (Technology & Operations)

IILM University
05.2016 - 06.2017

Head Instructional Designer

Accenture Services Pvt Ltd
03.2015 - 12.2015

Project Manager, E-Migrate Project

Ministry of Overseas Indian Affairs, Govt. of India
01.2012 - 12.2014

Senior Consultant

Ministry of Panchayati Raj, Govt. of India
07.2010 - 12.2011

Program Manager

ICICI Group- 3i Infotech Ltd.
08.2008 - 06.2010

Consultant - Capacity Building

National Institute For Smart Government, MEITY
01.2006 - 07.2008

Consultant/Instructional Designer

NIIT Technologies Ltd.
08.2000 - 01.2006

Research Development Coordinator

Indian Institute Of Technology Delhi
4 2019 - 08.2022

Ph.D. - Skills Development For E-Governance Systems

Indira Gandhi National Open University

MBA - Human Resources Management

Symbiosis Centre For Distance Learning

Master of Science - Physics

Jai Narain Vyas University

Bachelor of Science - Physics, Chemistry, Mathemetics

Mohanlal Sukhadia University
  • Microsoft Certified Professional, Microsoft Inc. USA
  • Project Management Professional, USA
  • Innovation in IT Management, IIM Bangalore
  • IELTS Band Score 8 (C1 Level), British Council, UK
  • UNESCO Germany- TVET Leadership Program
  • IIT Delhi - Project Management Certificate Program
Dr. Harshita Bhatnagar