DRISHA PAWAN
Bhilai
Summary
Experienced and safety-driven Senior Cabin Crew - Core Lead with over 9 years of excellence in domestic and international flight operations. Demonstrated expertise in in-flight safety, emergency response management, and delivering world-class passenger service. Proven track record in leading and mentoring cabin crew teams, managing onboard challenges, and ensuring seamless compliance with global aviation regulations. Adept in creating a calm, service-oriented cabin environment while fostering multicultural teamwork. Committed to representing a premium airline with professionalism, poise, and passion for exceptional customer experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SENIOR CABIN CREW - CORE LEAD
INTERGLOBE AVIATION LTD (INDIGO AIRLINES)
Indore
01.2019 - Current
- Leading and managing a team of 60+ cabin crew members, ensuring adherence to operational protocols and service excellence.
- Conducting pre-flight briefings, performance evaluations, and mentoring sessions to uphold company standards.
- Overseeing passenger safety, comfort, and satisfaction across multiple aircraft types.
- Ensuring full regulatory compliance with DGCA guidelines and airline SOPs on every flight.
- Collaborating with cross-functional teams to maintain smooth daily operations and enhance emergency preparedness.
CABIN CREW
SPICEJET PVT LTD
Hyderabad
01.2015 - 01.2018
- Delivered personalized passenger service to ensure comfort and safety on board.
- Assisted in emergency and non-routine situations following safety training protocols.
- Promoted onboard products and services, contributing to increased ancillary revenue.
- Collaborated with cabin crew and flight crew to maintain efficient flight operations.
- Recognized for excellent passenger handling and conflict resolution skills.
Education
BACHELOR OF COMMERCE - FINANCE
SHOBHIT UNIVERSITY
Meerut, IndiaDIPLOMA IN AVIATION - HOSPITALITY & TOURISM
INTERNATIONAL INSTITUTE OF AVIATION PVT LTD
Bhilai, IndiaHIGHER SECONDARY -
BSP SENIOR SECONDARY SCHOOL SECTOR-4
Bhilai, IndiaSkills
- Team work
- Work Ethic
- Attention to Detail
- Creativity
- Stress Management
- Multitasking
- Goal-Oriented
- Leadership
- Patience and Adaptability
- Critical Thinking
- Emotional Intelligence
- Positive Attitude
- Interpersonal Skills
- Decision-Making
- Communication
- MS Office
- Net browsing
- Basic Operation
- Inflight Safety & Security
- Passenger Conflict Resolution
- Cabin Crew Leadership
- First Aid & CPR Application
- Crew Briefing & Supervision
- Customer Relationship Management
- Flight Report Documentation
- Emergency Evacuation Readiness
- Safety Compliance & SOP Adherence
- Multicultural Team Coordination
Certification
- CPR & First Aid Certified
- Emergency Procedures and Evacuation Training
- Safety and Emergency Procedures (SEP)
Languages
- English - Reading, Writing, Spoken Interaction
- Hindi - Reading, Writing, Spoken Interaction
- Malayalam - Reading, Spoken Interaction
Personal Information
- Passport Number: U8631045
- Passport Place Of Issue: Raipur
- Passport Expiry Date: 08/25/24
- Gender: Female
- Nationality: Indian
Hobbies
- Reading
- Explore the new places
- Watching movies
Disclaimer
I hereby declare that the above-mentioned information is true and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
SENIOR CABIN CREW - CORE LEAD
INTERGLOBE AVIATION LTD (INDIGO AIRLINES)
01.2019 - Current
CABIN CREW
SPICEJET PVT LTD
01.2015 - 01.2018
BACHELOR OF COMMERCE - FINANCE
SHOBHIT UNIVERSITY
DIPLOMA IN AVIATION - HOSPITALITY & TOURISM
INTERNATIONAL INSTITUTE OF AVIATION PVT LTD
HIGHER SECONDARY -
BSP SENIOR SECONDARY SCHOOL SECTOR-4