I am a Business Development and Operations professional with around 7.5 years of experience in B2B and B2C segments of business in both domestic and International geographies. Sales (Inside Sales) and Marketing operations being the most dominant part of my career.
Industries worked in: IT Services, SaaS, Educational Services and Staffing.
Looking for a new opportunity with more learning and better pay scale.
Overview
7
7
years of professional experience
Work History
Business Manager, Lead Operations
Byte Group - Byte Academy, Nestria and SpryteLabs (Bangalore)
Kolkata (Remote)
04.2022 - Current
Byte Academy - Handling Business Operations for the personalized professional courses like Python, Data Science, AI, Full Stack Development.
Nestria - Handling Business Operations for a Startup under Byte Group which is into careers and staffing.
SpryteLabs - Handling Sales for a technology marketplace with staffing and IT services, under the banner of Byte Group.
Interpreted trends and other sales analysis data to assist senior management.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Conducted research on current industry trends to identify potential areas for improvement in business operations.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Created effective business plans to focus strategic decisions on long-term objectives.
Team Size - 15+
Business Development Manager (Course and Staffing)
Learners Point, Dubai
Kolkata (Remote)
02.2021 - 09.2022
Generating and connecting with B2B and B2C leads for selling educational service courses - Python, Data Science, ML, DL, AI and Robotics.
Generating and connecting with B2B leads for IT services - SAP, Oracle, AWS and MS Azure.
Business advisor to newly developed staffing business, extensively assisting with market research segment.
Established new customer accounts using negotiation and sales closing abilities.
Planned and completed group projects, working smoothly with others.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Team size - 23+
Sales Manager (Sub TL)
WhiteHat Jr., Mumbai
Kolkata (Remote)
06.2020 - 04.2021
Selling K-12 segment, coding programs from Python to ML to AI.
Assisted and managed team for the Team Leader.
Average monthly target completion of 8 - 10 Lakhs (INR).
Specialized in selling the all three level curriculum provided by the product team and completing the full sales cycle.
Assisted senior management in developing long-term strategic goals for the team's growth.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Performed sales consultations and educated clients on products and services.
Prepared sales production reports for senior management.
Built sales forecasts and schedules to reflect desired productivity targets.
Senior Inside Sales Manager
Simplilearn Solutions
Bangalore (On-site)
03.2019 - 12.2019
Maintaining End-to-End Sales cycle for B2C Leads in Indian geography.
Enrolling students for different professional courses and advice on the right career path with a training program in line to their interests.
Specialized in selling training programs – Python, Data Science, Machine Learning, Deep Learning, Artificial Intelligence, UI/UX, SAP modules, AWS, MS Azure modules, Oracle Modules.
Set and exceed inside sales goals by establishing ambitious targets and motivating sales representatives.
Conducted weekly meetings with the sales team to review performance metrics and discuss opportunities for improvement.
Created proposals for service and product strategies based on marketing data.
Trained new employees on company policies, procedures, products, and services.
Lead Generation Specialist, TL and BDE
Champions Infometrics
Bangalore
01.2017 - 02.2019
Achieved established sales targets by generating new customer accounts.
Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
Built prospect lists of potential new customers through research and identification of business opportunities.
Market research on the top trending/in Demand software in line with business and find out the right organization to sell B2B Database.
Sending out email and cold calling campaigns to target audiences (C-V-D Levels & Marketing department) and with personalized pitches.
Worked closely with other departments such as product development or customer success teams in order to have a clear understanding of what is needed from the lead gen side in order for them to do their job effectively.
Followed up on sales leads through outbound calling.
Team size - 15+
Education
B.Tech - Civil Engineering
University of Engineering & Management
Jaipur, India
05-2016
High School - ISC (12th)
St. Thomas' Boys' School
Kolkata, India
05-2012
10th Boards - ICSE (10th)
St. Thomas' Boys' School
Kolkata, India
04-2010
Skills
Operational Oversight
Team Building and Leadership
Customer Relationship Management
Process Improvement
Decision-Making
Sales and Marketing (B2B & B2C)
Coaching and Mentoring
Cross-Functional Communication
Business Generation
Budget Creation
Customer Relations
Negotiation
Operational Leadership
Business Planning
Business Development
Client Relationship Management
Partnership Development
Lead Generation
Accomplishments
Received awards for Best Lead Generation Expert
Promoted from Lead Generation specialist to TL and then to BDE
Promoted from Sales & Marketing specialist to Business Manager, Lead Operations