Detail-oriented QA Analyst with 2.5 years of experience in software quality assurance and testing. Skilled in test planning, test case development, execution,defect tracking, data analysis, process improvement and . Proficient in testing methodologies. Strong problem-solving abilities and a proven track record of ensuring product quality and customer satisfaction. Strong ability to translate complex business requirements into actionable insights. Seeking to leverage analytical expertise to contribute to the success of a forward-thinking organization.
• Leveraged effective communication and spearheaded management processes through data-driven insights, earning the Strategic Business Analysis Essentials certification on LinkedIn.
• Drove operational excellence as the PI SPOC, won 2 Spot award for seamless, efficient work and managing role of PI SPOC and collaborating with teams in the organization.
• Received customer appreciations for exceptional communication and initiative in meeting tight timelines, further highlighting dedication to delivering high-quality work.
• Received client appreciation award for outstanding performance and contributions to the success of a critical project.
• Collaborated with cross-functional teams to define and prioritize project requirements, ensuring alignment with strategic goals and objectives.
• Developed and implemented a comprehensive quality assurance strategy, resulting in a 50% reduction in post-release defects