DRISHTI GUPTA
Billing Analyst
Shakarpur,Delhi
Summary
Enthusiastic Accounts Receivable Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Order to Cash and Credit Control and training in Team Management. Motivated to learn, grow and excel in Finance. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
Languages
3
3
Certifications
15
15
years of post-secondary education
5
5
years of professional experience
Work History
Acting AR Team Lead
Getronics Solutions Pvt. Ltd.
Gurugram, Haryana
07.2020 - Current
- Manage weekly and monthly billing reports. Reports include –.
- Weekly Billing Dashboard
- Weekly AR Aging Report
- ICO Trade Variance Report
- Billing Variance Reports
- Daily Global Cash Forecast
- Billing Coordinator for West and Central Europe and Asia-Pacific.
- Collections Coordinator.
- Payment Allocation and management.
- Account reconciliations.
- Query and escalation management.
- Continuous Improvement and automations.
AR Analyst
FSSC India
Gurugram, Haryana
12.2019 - 06.2020
- Joined company in Pilot Batch, transition of AR Shared Services from Malaysia to India.
- Billing for all entities in Asia-Pacific and West & Central Europe
- Billing approximately 400 invoices per month both for Recurring and Ad-hoc customers.
- Implement Credit Control.
Billing Analyst
British Telecom Global Services Pvt. Ltd
Gurugram, Haryana
07.2016 - 12.2019
- Billing for multiple customers Majorly for America and few outside America.
- Timely billing performed with zero misses.
- Create billing spreadsheets.
- VAT management - government and local taxes.
- Create and maintain customer database using Citrix tools.
- Interact and solve customer queries related to billing; provide RFT service.
- Obtained A3 certification for successful implementation of 2 process improvement ideas saving 102 hours of manual work, annually.
- E-invoicing Portal management.
- MIS reports for three major customers – Pepsi, P&G and Nestle.
- Provide support for quality, error minimization, and productivity.
- Imparting process training to new associates.
- Organize various team building activities.
- Continuous Improvement Projects.
- Standard Operating Procedure Document management.
Education
Bachelor of Arts - English
IGNOU
Delhi 07.2013 - 06.2016
Intermediate - medical
National Victor Public School
Delhi 04.2011 - 03.2013
Matriculation -
National Victor Public School
Delhi 04.2001 - 03.2011
Skills
Team leadership and coaching
Team Leadership & Development
Aging reports analysis
Cash application
Billing management
Quality control oversight
Credit and collections
Quality control skills
Accomplishments
- Backlog clearing Project in March 2020 – cleared billing backlog of 4 months in one month.
Certification
SAP Simplified for Absolute Beginners certificate obtained from UDEMY.
Art, Music, Dance, Reading, Social Media
- Art is a medium of therapy. Love to paint and play with colours.
- Good Art needs good music to set the mood right. Not specific to any genre, music taste depends on mood.
- Though not a good dancer, watching dance is medium of feeling lightheaded and free.
- There's no harm in showing off a few heavy vocabulary words built through reading.
- Social Media, new medium of General Knowledge and finding inspiration.
Timeline
Acting AR Team Lead
Getronics Solutions Pvt. Ltd.
07.2020 - Current
AR Analyst
FSSC India
12.2019 - 06.2020
Billing Analyst
British Telecom Global Services Pvt. Ltd
07.2016 - 12.2019
Bachelor of Arts - English
IGNOU
07.2013 - 06.2016
Intermediate - medical
National Victor Public School
04.2011 - 03.2013
Matriculation -
National Victor Public School
04.2001 - 03.2011