Drishti Tankaria
Baroda
Summary
Results-driven Assistant Manager in Air and Ocean Freight Sales skilled in negotiation, communication, and client relationship management. Proven ability to analyze market opportunities, implement strategic solutions, and drive revenue growth while building long-term customer trust and satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Manager - Air freight Sales
DB Schenker
Vadodara
04.2024 - Current
- Developing and implementing field sales strategies to drive business growth and achieve Air and Ocean freight targets
- Identifying and pursuing new business opportunities through client meetings, cold calls, and networking
- Conducting face-to-face meetings with potential and current clients to assess their needs and provide tailored air and ocean freight solutions
- Explore and enter new markets and regions to expand the customer base and increase market share
- Cultivate and sustain strong relationships with key clients through regular visits and personalized service
- Coordinate with internal teams to ensure field sales activities align with overall business objectives.
Inside Sales Executive
UPS Express Pvt Ltd
Mumbai
05.2018 - 03.2024
- Identify client pain points to create problem statements
- Analyze RFQ spend by trade lane and present client proposals
- Negotiate pricing, value-added services, and commitments with clients
- Issue RFADs for discounts and work with HOD and revenue management for optimal pricing
- Share market and competition insights for business growth
- Promote UPS solutions like Trade Ability and Quantum View
- Manage the sales funnel to meet KPIs and implement SOPs/MOPs for customer satisfaction
- Collaborate with operations for special account needs and use UPS Drive (CRM) to manage sales stages.
Center Manager
Cetking Education Pvt Ltd
05.2015 - 07.2016
- Responsible for the revenue maximization of branch, acquisition of new customers, up-selling & cross-selling to customer, efficient lead management, pipeline management
- Responsible for lead generation activities such as cold calling, tele-calling existing customer database
- Responsible for managing overall operations of branch, process streamlining, monitoring of potential markets, tracking of prospects for improved lead conversion
- Managed a team of 5 people responsible for motivating, training team members, improving productivity thereby achieving 114% growth in turnover
- Received 'Promising New Comer' & 'Star of the Month' Award for exceeding targets.
Process Associate
Tata Consultancy Services Ltd
Mumbai
07.2012 - 12.2014
- Responsible for various core banking activities such as account opening, account maintenance, KYC, Scrubbing, Screening, UATs
- Responsible for preparing various reports, generating insights for senior management
- Involved in various internal/external audits like RCSA/ARR & PRR
- Received 3 Spot Awards in TCS & 'CITI O&T' for excellent work deliveries, higher productivity, zero errors & for providing innovative ideas.
Education
Diploma in International Business Management -
Ahmedabad Management Association
Ahmedabad12.2023
MBA in Marketing -
Sydenham Institute of Management Studies
Mumbai05.2018
B.Sc. Computer Science -
Thakur College of Science and Commerce
Mumbai04.2012
HSC -
Nirmala Memorial Foundation College
Mumbai04.2009
SSC -
Century Rayon High School
ThaneSituation Sales Negotiation -
UPS Express
International Sales Accelerator -
UPS Express
International Certification program-ISMEA Basic Level 1 -
UPS Express
International Certification program-ISMEA Certified -
UPS Express
Skills
- Communication
- Microsoft Office
- Number Analysis
- Contract Negotiation
Timeline
Assistant Manager - Air freight Sales
DB Schenker
04.2024 - Current
Inside Sales Executive
UPS Express Pvt Ltd
05.2018 - 03.2024
Center Manager
Cetking Education Pvt Ltd
05.2015 - 07.2016
Process Associate
Tata Consultancy Services Ltd
07.2012 - 12.2014
Diploma in International Business Management -
Ahmedabad Management Association
MBA in Marketing -
Sydenham Institute of Management Studies
B.Sc. Computer Science -
Thakur College of Science and Commerce
HSC -
Nirmala Memorial Foundation College
SSC -
Century Rayon High School
Situation Sales Negotiation -
UPS Express
International Sales Accelerator -
UPS Express
International Certification program-ISMEA Basic Level 1 -
UPS Express
International Certification program-ISMEA Certified -
UPS Express
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