Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drishti Tankaria

Baroda

Summary

Results-driven Assistant Manager in Air and Ocean Freight Sales skilled in negotiation, communication, and client relationship management. Proven ability to analyze market opportunities, implement strategic solutions, and drive revenue growth while building long-term customer trust and satisfaction.

Overview

12
12
years of professional experience

Work History

Assistant Manager - Air freight Sales

DB Schenker
Vadodara
04.2024 - Current
  • Developing and implementing field sales strategies to drive business growth and achieve Air and Ocean freight targets
  • Identifying and pursuing new business opportunities through client meetings, cold calls, and networking
  • Conducting face-to-face meetings with potential and current clients to assess their needs and provide tailored air and ocean freight solutions
  • Explore and enter new markets and regions to expand the customer base and increase market share
  • Cultivate and sustain strong relationships with key clients through regular visits and personalized service
  • Coordinate with internal teams to ensure field sales activities align with overall business objectives.

Inside Sales Executive

UPS Express Pvt Ltd
Mumbai
05.2018 - 03.2024
  • Identify client pain points to create problem statements
  • Analyze RFQ spend by trade lane and present client proposals
  • Negotiate pricing, value-added services, and commitments with clients
  • Issue RFADs for discounts and work with HOD and revenue management for optimal pricing
  • Share market and competition insights for business growth
  • Promote UPS solutions like Trade Ability and Quantum View
  • Manage the sales funnel to meet KPIs and implement SOPs/MOPs for customer satisfaction
  • Collaborate with operations for special account needs and use UPS Drive (CRM) to manage sales stages.

Center Manager

Cetking Education Pvt Ltd
05.2015 - 07.2016
  • Responsible for the revenue maximization of branch, acquisition of new customers, up-selling & cross-selling to customer, efficient lead management, pipeline management
  • Responsible for lead generation activities such as cold calling, tele-calling existing customer database
  • Responsible for managing overall operations of branch, process streamlining, monitoring of potential markets, tracking of prospects for improved lead conversion
  • Managed a team of 5 people responsible for motivating, training team members, improving productivity thereby achieving 114% growth in turnover
  • Received 'Promising New Comer' & 'Star of the Month' Award for exceeding targets.

Process Associate

Tata Consultancy Services Ltd
Mumbai
07.2012 - 12.2014
  • Responsible for various core banking activities such as account opening, account maintenance, KYC, Scrubbing, Screening, UATs
  • Responsible for preparing various reports, generating insights for senior management
  • Involved in various internal/external audits like RCSA/ARR & PRR
  • Received 3 Spot Awards in TCS & 'CITI O&T' for excellent work deliveries, higher productivity, zero errors & for providing innovative ideas.

Education

Diploma in International Business Management -

Ahmedabad Management Association
Ahmedabad
12.2023

MBA in Marketing -

Sydenham Institute of Management Studies
Mumbai
05.2018

B.Sc. Computer Science -

Thakur College of Science and Commerce
Mumbai
04.2012

HSC -

Nirmala Memorial Foundation College
Mumbai
04.2009

SSC -

Century Rayon High School
Thane

Situation Sales Negotiation -

UPS Express

International Sales Accelerator -

UPS Express

International Certification program-ISMEA Basic Level 1 -

UPS Express

International Certification program-ISMEA Certified -

UPS Express

Skills

  • Communication
  • Microsoft Office
  • Number Analysis
  • Contract Negotiation

Timeline

Assistant Manager - Air freight Sales

DB Schenker
04.2024 - Current

Inside Sales Executive

UPS Express Pvt Ltd
05.2018 - 03.2024

Center Manager

Cetking Education Pvt Ltd
05.2015 - 07.2016

Process Associate

Tata Consultancy Services Ltd
07.2012 - 12.2014

Diploma in International Business Management -

Ahmedabad Management Association

MBA in Marketing -

Sydenham Institute of Management Studies

B.Sc. Computer Science -

Thakur College of Science and Commerce

HSC -

Nirmala Memorial Foundation College

SSC -

Century Rayon High School

Situation Sales Negotiation -

UPS Express

International Sales Accelerator -

UPS Express

International Certification program-ISMEA Basic Level 1 -

UPS Express

International Certification program-ISMEA Certified -

UPS Express
Drishti Tankaria