DRISTI MEHTA
Client Service Associate
Mumbai
Summary
Client-facing professional with a strong background in expert recruitment, client engagement, and business development within expert networks and corporate events. Proven success in delivering high-quality expert consultations, building C-level networks, and executing strategic outreach to meet demanding client needs. Known for exceeding performance targets, operational efficiency, and effective cross-functional collaboration.
Overview
4
4
years of professional experience
Work History
Client Service Associate
Guidepoint
03.2025 - Current
- Coordinated 500+ expert consultations across diverse industries for clients including MBB and Tier-2 consulting firms.
- Onboarded 367 custom recruits, including 71 experts in a single month, winning an internal competition and leading Mumbai office performance.
- Executed high-volume outreach using Guidepoint’s CRM, LinkedIn, and direct calling to identify and engage relevant experts.
- Evaluated expert profiles, wrote summaries, and ensured alignment with nuanced client project needs.
- Managed end-to-end client communications, understanding research goals and offering tailored expert solutions.
- Sourced and onboarded numerous CXO-level professionals, strengthening the firm’s global expert pool.
- Maintained top-tier KPIs and received internal recognition for exceeding recruitment and project goals.
Business Development & Growth Strategy
Hexagon Events
11.2021 - Current
- Drove corporate business development efforts, securing marquee accounts including P&G, HUL, Merck Biopharma, Roche Diagnostics, Axis Bank, and Angel Broking.
- Achieved 65% pitch-to-sale conversion rate via data-driven outreach, LinkedIn Sales Navigator, and persuasive proposals.
- Oversaw 50+ high-impact on-ground corporate events, ensuring seamless delivery and client satisfaction.
- Negotiated client and vendor budgets, optimizing cost efficiency while maintaining premium quality.
- Fostered and deepened long-term relationships with clients, increasing repeat business and upselling opportunities.
- Contributed to internal recruitment by hiring 5+ high-performing sales professionals, boosting team capability.
Education
MBA - Marketing
NMIMS University
01.2022
Bachelor’s - Mass Media (Advertising)
Malini Kishor Sanghvi College of Commerce and Economics
01.2019
Skills
- Expert Sourcing & Profiling
- Custom Recruiting & Outreach
- Client Relationship Management
- B2B Lead Generation
- Corporate Event Strategy
- Stakeholder Communication
- Cold Calling & Pitching
- Budget Negotiation & Vendor Coordination
- Cross-functional Collaboration
Accomplishments
- Top Custom Recruiter at Guidepoint — 71 Custom Recruits in One Month
- 65% Sales Conversion Rate — From Pitches to Closed Deals
- Delivered 500+ Projects Through Expert Network Engagement
Tools & Platforms
- LinkedIn Sales Navigator
- LinkedIn Recruiter
- G Suite (Docs, Sheets, Slides, Drive)
- CRM Tools (Guidepoint Internal & others)
Timeline
Client Service Associate
Guidepoint
03.2025 - Current
Business Development & Growth Strategy
Hexagon Events
11.2021 - Current
Bachelor’s - Mass Media (Advertising)
Malini Kishor Sanghvi College of Commerce and Economics
MBA - Marketing
NMIMS University
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