DRISYA N. C
Kochi, Kerala
Summary
A talented Master Data Management Specialist, seeking to work in a friendly environment to contribute skills and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hands-on skills in using applications such as MS Office, Microsoft Outlook and SAP ERP to facilitate daily office operations. Proven problem solver with resourcefulness to handle unprecedented challenges without guidance. Detail-oriented team player with a history of meeting company goals utilizing consistent and organized practices to best enhance the organizational brand. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Sr. Executive | Master Data Support
V-GUARD INDUSTRIES LTD.
11.2018 - Current
- Master data team management by ensuring error-free and timely data upload in SAP ERP System.
- Enabled team members to handle independently by providing proper guidance and support.
- Creation and handling of various SAP master data objects of huge volume including customer master, shipping and payer code masters, vendor master, tax, price, and discount masters.
- Reviewed and cleaned huge volumes of data for proper handling. Ensured accuracy of Master Data in SAP by following internal policies and procedures; and reporting needed changes.
- Data manipulation from flat files and spreadsheets, using VLOOKUP (Excel), sorting and filtering techniques to prepare load-ready data.
- Experience in areas of SD covering Order to Cash.
- Creation of LSMW program for bulk master uploads.
- Credit limit maintenance. Vendor and customer blocking and unblocking.
- L1 support, sales orders closing and availability check.
- Data extraction and customized reports for business users on demand from SAP.
- Acted as Master data Lead in new internal projects.
- Handling internal customer queries and supporting them to solve issues.
- CRM Price upload and admin activities to some extent.
- Checked and responded to Outlook emails.
- Conducting team meetings for collaboration and process improvements.
Data Support Executive
TEAMLEASE SERVICES LIMITED
05.2015 - 10.2018
- Worked on huge volume of master data for customer master, shipping code and payer code, customer material info record and master data bulk upload in SAP using LSMW.
- Handled around 100 vendor master creation, modification and maintenance per month in total.
- Price and discount data maintenance in SAP.
- Sales order closure and availability check.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Sales support and expertise in Order to Cash process.
- Processed customer master records. Maintained customer hierarchies and determined which combinations of sales and distribution areas were permitted for each customer hierarchy type.
- CRM material and price data maintenance.
- Salesforce order correction and customer data admin activities.
- Check and respond to Outlook e-mails.
Education
Bachelor of Commerce - Taxation
Bharata Mata College
India03.2015
Skills
- Familiar with MS Office products Word, Excel and PowerPoint
- Sound knowledge in handling Microsoft Outlook
- Executive leadership
- Problem-solving
- Communication
- Functional knowledge of SAP SD
- Functional knowledge of Oracle CRM
- Data support in Salesforce application
- Adept at acquiring new skills
- Adaptable to changes
Accomplishments
- Promoted from contract-level to on-role employee.
- Promoted from an executive role to team lead.
- Trained and mentored 4 associate-level employees to reach a specialist position.
- Involved in 3 internal projects as master data key person.
- Implemented price and discount changes of different product divisions in the system with accuracy, and on time by collaborating with internal marketing key persons.
Languages
English
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Timeline
Sr. Executive | Master Data Support
V-GUARD INDUSTRIES LTD.
11.2018 - Current
Data Support Executive
TEAMLEASE SERVICES LIMITED
05.2015 - 10.2018
Bachelor of Commerce - Taxation
Bharata Mata College
Certification
Certification in Duolingo English Test with a score of 125 out of 160
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