Dr. Jagdeep Singh Arora

• Led OBP (Outcome-Based Planner) implementation and target achievement at Mittal School of Business.
• Headed the administrative department, ensuring smooth academic and operational coordination.
• Built and nurtured cross-functional teams across academic and administrative domains.
• Delivered lectures for international academic collaborations.
• Provided key support in accreditation processes, admissions, academic reviews, and placement activities.
• Designed and executed strategic initiatives to strengthen academic programs and enhance student engagement.

Leadership & Operations Experience

• Headed Operations for Studi Live (Tutoring – PAN India), managing system performance, vendor partnerships, and financial controls.
• Built and led high-performing teams while coordinating with Product Development & Design for seamless product and project management.
• Drove academic content development in collaboration with subject experts to support scalable, high-quality delivery.
• Key architect in launching the online tutoring business, shaping both academic and operational frameworks.
• Recognized with the Innovator Award for outstanding contributions to new business initiatives.
• Served 8 years as Academic Head – North and 2 years as Operations Head – PAN India for the new tutoring vertical.

• Improved client consultations and determined needs through team management.
• Heading North India as GM Academic Services
• Building teams to deliver services.
• Cross-Selling of Products

Academic Leadership & Teaching Experience:.

• Delivered engaging lectures, seminars, and tutorials in Marketing for MBA/BBA students, significantly improving classroom productivity and student outcomes.
• Headed the Management Department, driving academic planning, curriculum enhancement, and faculty coordination.
• Established strategic industry tie-ups (e.g., NSE) to enrich student exposure and employability.
• Played a key role in setting up the Admission Department, streamlining student intake and outreach processes.

• Coordinated with colleagues in continuous reviews and curriculum development, ensuring students received high-quality courses.
• Spearheaded Admissions Department.
• Taught Management Subjects to MBA/BBA Students

• Strategic planning along with teaching & administration.

• Designed sales and service strategies to improve revenue and retention.

Banking & Client Relationship Management:

• Headed the Loan Department of the bank, overseeing a team of 25 personnel.
• Maintained and strengthened client relationships, ensuring high satisfaction and retention.
• Successfully cross-sold 7 financial products, contributing to revenue growth and customer engagement

Project Shakti – Empowering Rural India through Innovation:

Spearheaded Project Shakti, a transformative rural initiative rolled out across Madhya Pradesh and Punjab, aimed at empowering women entrepreneurs and expanding rural market penetration.

Designed and led innovative, culturally resonant marketing campaigns that not only boosted product visibility but also drove substantial sales growth in previously underpenetrated regions.

Through grassroots activation, community engagement, and strategic planning, Project Shakti created a powerful social and economic impact—blending business success with inclusive development.

• Closely monitored market trends, competitor activity to identify growth opportunities and money-making trends.
• Launched the Product in Delhi Market.