Dr. Kalyani Gokhale
Dentist
Bhopal
Summary
Versatile clinical professional knowledgeable about coordinating patient information, laboratory samples and compliance documents for diverse clinical trials. Highly organized and thorough with good planning and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Senior Medical Scribe
Kozent Technologies
01.2024 - Current
- Participated in ongoing professional development opportunities to remain current on industry best practices and enhance overall job performance as a Medical Scribe.
- Accepted dictated notes and produced professional documents with outlined information.
- Managed electronic files and archives to keep transcripts organized and accessible.
- Aided in the continuation of care for patients by clearly documenting follow-up instructions and scheduling future appointments as needed.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Communicated with healthcare providers to clarify information and resolve issues.
- Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
Senior Process Specialist
Cognizant
10.2022 - 11.2023
- Led cross-functional teams to develop new processes for enhanced operational efficiency and medical record documentation using DAX AI.
- Used DAX AI and various EHRs (Athena, Epic Systems, CPSI Thrive, E-clinical Works) to analyze and improve medical record documentation for various clinics in the US.
- Trained junior team members on best practices in process optimization, enhancing their skills and contributions to the team.
- Reduced process error rate with thorough analysis and implementation of corrective measures.
- Mentored junior staff members, providing guidance on professional development opportunities that contributed to a high-performing team dynamic.
- Developed strong working relationships with internal and external partners, fostering collaboration for successful project outcomes.
Clinical Documentation Specialist
ScribeEMR
04.2021 - 09.2022
- Assisting a Family Medicine specialist on a daily basis covering the documentation in EHRs- Centriq, CPSI Thrive.
Trained around 2-3 new employees (OJT), helping them to familiarize with the system and also supervised them.
Treating around 15-16 Patients daily. - Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
- Attended continuing education workshops to maintain professional standards and stay up-to-date with new developments.
- Contributed to revenue optimization by identifying opportunities for appropriate clinical documentation improvement.
- Completed EHR audit quality maintenance procedures, processed chart requests, facilitated chart purges and organized medical record copy requests.
- Played an integral role in the successful implementation of new EHR software, providing valuable input during system design phases and facilitating seamless transition periods for all involved parties.
- Communicated with physicians, nurses and other caregivers to explain importance of accurate and clear documentation.
- Reduced risk exposure by promptly addressing any identified discrepancies or inconsistencies within patient records.
- Communicated with healthcare providers to clarify information and resolve issues.
- Ensured compliance with regulatory standards and guidelines through meticulous attention to detail in completing clinical documentation tasks.
- Improved clinical documentation quality by conducting thorough reviews and providing feedback to healthcare providers.
- Maintained accurate and complete medical records to comply with regulations and standards.
- Organized medical record copy and chart requests to complete EHR quality maintenance procedures.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
Medical Scribe
Aquity Solutions
02.2020 - 04.2021
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Expertly transcribed medical reports for variety of physicians in hospital setting.
- Served as an integral member of the healthcare team by actively participating in meetings, offering valuable input on process improvements related to scribe services.
- Accepted dictated notes and produced professional documents with outlined information.
- EHRs used- Epic, Athena, Centriq.
Clinical Associate
IKS Health
12.2018 - 01.2020
- Covered scribing for around 10-15 doctors including family medicine, internal medicine, podiatry, urology, obs- gynae.
- Awarded employee of the month twice, for outstanding work.
- Appreciated and requested by USA doctors (The Iowa Clinic) on several occasions.
- Increased patient satisfaction scores through empathetic listening and compassionate bedside manner during consultations.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Exceeded quality assurance goals with diligent attention to accuracy in the completion of all documentation related to patient care activities.
Assistant Dentist/Locum
32 Pearls Dental Clinic
02.2018 - 07.2018
- Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
- Maintained accurate records of patient treatments, contributing to a well-organized office environment.
- Educated patients on proper oral hygiene practices to promote long-term dental health.
- Assessed patients' oral health for concerns such as infection pockets and gingivitis.
Education
MBA - Hospital And Health Systems Management.
BITS-Pilani
Pilani, India 04.2001 -
Bachelor of Dental Surgery - Dentist.
Dr. HSRSM Dental College
Hingoli 04.2001 -
Skills
Medical terminology expert
HIPAA Requirements, HIPAA Compliance Knowledge
Problem-solving abilities
Information Gathering Techniques
Data entry experience
Professionalism and Ethics
Problem-solving aptitude
Clinical Support
Team Collaboration
Goal Setting
Continuous learning mindset
Database Maintenance
Problem-solving competence
Fluent in English, Hindi, and Marathi
Problem-Solving
Critical thinking abilities
EMR / EHR
Analytical Thinking
Detail-oriented approach
Timeline
Senior Medical Scribe
Kozent Technologies
01.2024 - Current
Senior Process Specialist
Cognizant
10.2022 - 11.2023
Clinical Documentation Specialist
ScribeEMR
04.2021 - 09.2022
Medical Scribe
Aquity Solutions
02.2020 - 04.2021
Clinical Associate
IKS Health
12.2018 - 01.2020
Assistant Dentist/Locum
32 Pearls Dental Clinic
02.2018 - 07.2018
MBA - Hospital And Health Systems Management.
BITS-Pilani
04.2001 -
Bachelor of Dental Surgery - Dentist.
Dr. HSRSM Dental College
04.2001 -