Dr. Lopa Borah
Quality Department
Guwahati
Summary
Highly motivated and dedicated person and a passion for improving healthcare delivery. Equipped with comprehensive knowledge of healthcare systems, policies, and strategic planning, complemented by practical experience gained through internships. Possess excellent communication and problem-solving skills, combined with a patient-centred approach to ensure optimal outcomes.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
EXECUTIVE - QUALITY DEPARTMENT
Narayana Health
03.2023 - Current
- INCIDENT CLOSURE - Closure of all the healthcare incidents which has been raised in the IMS Portal
- The incident has been close by doing RCA, CAPA and 5 Why Analysis are required
- All the incidents are closed by discussing with the stakeholders.
TRAINEE - QUALITY DEPARTMENT
Apollo Hospitals
11.2022 - 01.2023
- Performed the Doctor's Prescription Audit for Out Patients in the hospital
- Participated in the 360
- Audit of Apollo Hospitals
- Monitored the performances of housekeeping and security staffs
- Making of Minutes of Meeting ( MOM)
- Reviewed charts for accuracy to reduce errors and verify completion of updates
- Performed Surgical Safety Checklist Audits - Monthly
- Performed Audits for Biomedical Waste Management.
DENTAL SURGEON
One Dental Clinic
08.2020 - 01.2023
- Performed all kind of dental procedures like Root Canal Treatment, Restorations, Extractions, Oral Prophylaxis, Orthodontic procedures
- As a dental surgeon, diagnosis and treating the patients related to oral cavity and provide instructions on taking care of the teeth and gums
- Promotes twice brushing and avoid tobacco chewing.
INTERN - QUALITY DEPARTMENT
Apollo Hospitals
08.2022 - 09.2022
- Learned about NABH Standards, Quality Indicators for NABH Accreditation preparation
- Collection of data regarding employee's knowledge, attitude and barriers to reporting of near-miss events, which helped the hospital to understand the key problem areas and to improve the incident reporting system and overcome the barriers
- Researched about Incident Reporting System maintained in the hospital and other hospitals in India
- Identified quality problems and recommended solutions.
DENTAL SURGEON
Speciality Dental Clinic
02.2019 - 11.2019
- Performed all kind of dental procedures and educate patients regarding oral hygiene.
RESIDENT DENTAL SURGEON
Regional Dental College
05.2018 - 02.2019
- Done all kinds of dental procedures in the respective departments and educates patients regarding oral health.
Education
MBA in HEALTHCARE MANAGEMENT -
ASSAM DOWN TOWN UNIVERSITY
Guwahati, AssamBachelor of Dental Surgery -
KOTHIWAL DENTAL COLLEGE & RESEARCH CENTRE
Moradabad, UP10.2017
Higher Secondary Education -
VIKAS VIDYANIKETAN
Visakhapatnam, APHigh School - undefined
DISNEY LAND HIGH SCHOOL
Guwahati, AssamSkills
Data Analysis Quality Improvement Problem Identifying Health Education Disease Prevention Clinical Excellence Team Collaboration Communication Decision Making Microsoft Office
Certification
Take the Lead on Healthcare Quality Improvement ( 2023) - Coursera
Disclaimer
I do hereby declare that all the information stated above is true to the best of my knowledge and belief.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
EXECUTIVE - QUALITY DEPARTMENT
Narayana Health
03.2023 - Current
TRAINEE - QUALITY DEPARTMENT
Apollo Hospitals
11.2022 - 01.2023
INTERN - QUALITY DEPARTMENT
Apollo Hospitals
08.2022 - 09.2022
DENTAL SURGEON
One Dental Clinic
08.2020 - 01.2023
DENTAL SURGEON
Speciality Dental Clinic
02.2019 - 11.2019
RESIDENT DENTAL SURGEON
Regional Dental College
05.2018 - 02.2019
MBA in HEALTHCARE MANAGEMENT -
ASSAM DOWN TOWN UNIVERSITY
Bachelor of Dental Surgery -
KOTHIWAL DENTAL COLLEGE & RESEARCH CENTRE
Higher Secondary Education -
VIKAS VIDYANIKETAN
High School - undefined
DISNEY LAND HIGH SCHOOL