Dr Manjeet Kaur
MD Physician,MHA,MEM,CCEBDM,FACEM Senior Consultant And HOD Emergency
Emergency and Acute Care Physician Health Administration and Quality Management Clinical Audit
Summary
Leading a high-volume(60-70 patients per day) Emergency Department in leading NABH and JCI accredited tertiary care hospital.
Responsible for clinical governance,quality assurance,and patient safety in the Emergency Department
Actively involved in NABH and JCI accreditation implementation, maintenance and continuous compliance
Successfully conducted and participated in internal audits,mock assessments,gap analysis,and corrective action planning.
Implemented and monitored emergency preparedness,disaster management plans,Code blue,triage protocols and patient flow processes
Collaborated with Quality,Nursing,Infection Control and Administration teams for CQI initiatives
Mentoring medical and nursing staff on accreditation standards,documentation,and patient safety practices
Skilled in coordinating, supervising and managing daily operational & administrative activities
Completed POI of NABH 6th edition standards for hospitals,Quality Tools and Techniques and JCI Masterclass.
Overview
20
20
years of professional experience
21
21
Certifications
Work History
Senior Consultant and Head of Emergency Department
Desun Hospital
08.2024 - Current
- Led quality improvement initiatives to enhance patient safety measures and reduce the risk of medical errors In the department
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively.
Consultant and Incharge Emergency Department
Ruby General Hospital
11.2017 - 08.2023
- Joined as Associate Consultant on 6.11.17
- Promoted as Associate Consultant and Coordinator on 11.6.19
- Promoted as Consultant and In Charge Emergency Department on1.8.22
Attending Consultant
Medica Superspecialty Hospital (MSH)
12.2016 - 11.2017
Emergency Department
- Mentored junior physicians, fostering professional growth and development through hands-on experience and guidance.
Senior Registrar
Fortis Hospital, Kolkata
10.2013 - 11.2016
- Pursued my Masters in Emergency Medicine
Medical Registrar
Fortis Hospital, Kolkata
03.2011 - 11.2011
Medicine ward and High Dependency Unit
Medical Registrar
The Mission Hospital, Durgapur
03.2010 - 11.2010
Worked in Intensive Care Unit
Medical Registrar
Rajasthan Seva Sadan
03.2009 - 03.2010
Casualty Medical Officer
Medical Registrar
Tata Motors Hospital
08.2008 - 03.2009
Managed Medicine Ward as well as shift duties in ICU
Resident Medical Officer
ISWP Hospital, Tata Steel
02.2008 - 08.2008
- Enhanced patient care by implementing individualized treatment plans and monitoring progress under the supervision of Medicine Consultant
Medical Officer
Smriti Seva Sadan
03.2007 - 06.2007
Casulty Medical Officer managing patients from all specialities
Non PG Junior Resident
Lady Hardinge Medical College (LHMC)
08.2006 - 02.2007
Worked in the Obstetrics and Gynaecology Department
Education
Masters in Hospital Management - Hospital Management
IIHMR Jaipur
07.2025
Masters in Emergency Medicine - Emergency Medicine
Society For Emergency Medicine, India
India11.2016
MD physician with honours - Medicine
The Saint Petersburg State Medical Academy
06.2002
AI in Healthcare - Artificial Intelligence
IIT Kanpur(EICTA)
04.2026 - 06.2026
Six Sigma Green N Black Belt And TQM -
Gravities Genesis
04.2026 - 05.2026
Skills
Hospital Administration
Quality and Patient Safety
NABH and JCI Implementation
Departmental Leadership
Audits,Clinical Indicators,Risk Management
Airway Management
Central Venous access
Temporary cardiac pacing
Arterial Line
Manipulation of some joint dislocations and POP cast of fractures
Chest drain insertion
Management of Cardiac Arrest
Wound toilet and suturing
Incision and drainage of abscess
Suprapubic Catheterisation
FAST
Clinical and Administrative procedures
Liaising and coordination
Emergency Medical Management
Mortality Review
Affiliations
- Senior Consultant and Head of Emergency Department at Desun Hospital, Kolkata
- Head of Emergency Preparedness and Disaster Management
- CPR committee Member-code blue and clinical governance
- Risk Management Committee member
- American Heart Association Instructor for Basic Life Support and Advanced Cardiac Life Support
- Active Member of hospital Quality and Patient Safety Committee
- Active member of the NABH and JCI team
- Internal Clinical Auditor and external assessments
- Quality Indicator Monitoring,SOP review
- Emergency Departmental Compliance with Standards
- Trainer Covid Care course
Certification
Diploma in Diabetes Management by Medvarsity and Apollo Hospital
Timeline
AI in Healthcare - Artificial Intelligence
IIT Kanpur(EICTA)
04.2026 - 06.2026
Six Sigma Green N Black Belt And TQM -
Gravities Genesis
04.2026 - 05.2026
POI NABH 6th standard
11-2025
FCCS
09-2025
NRP Basic Training
09-2025
JCI Masterclass CAHO
06-2025
Quality Tools and Techniques CAHO
05-2025
Clinical Audit
05-2025
Senior Consultant and Head of Emergency Department
Desun Hospital
08.2024 - Current
Certificate course in Evidence based Diabetes Management
07-2023
Consultant and Incharge Emergency Department
Ruby General Hospital
11.2017 - 08.2023
Attending Consultant
Medica Superspecialty Hospital (MSH)
12.2016 - 11.2017
Senior Registrar
Fortis Hospital, Kolkata
10.2013 - 11.2016
Medical Registrar
Fortis Hospital, Kolkata
03.2011 - 11.2011
Medical Registrar
The Mission Hospital, Durgapur
03.2010 - 11.2010
Medical Registrar
Rajasthan Seva Sadan
03.2009 - 03.2010
Medical Registrar
Tata Motors Hospital
08.2008 - 03.2009
Resident Medical Officer
ISWP Hospital, Tata Steel
02.2008 - 08.2008
Medical Officer
Smriti Seva Sadan
03.2007 - 06.2007
Non PG Junior Resident
Lady Hardinge Medical College (LHMC)
08.2006 - 02.2007
Masters in Hospital Management - Hospital Management
IIHMR Jaipur
Masters in Emergency Medicine - Emergency Medicine
Society For Emergency Medicine, India
MD physician with honours - Medicine
The Saint Petersburg State Medical Academy
List of Lectures given in Conference As Guest Faculty
- Poster Presentation in EMCON 2014 Mumbai organised by Society of Emergency Medicine
- Accident and Law :Emergency Response and Treatment in Alert Kolkata by Society of Emergency Medicine and Fortis Hospital Kolkata on 26.8.16
- PACE 2017 organised by Society of Emergency Medicine and NH Narayana and NH Rabindranath Tagore
- Health Awareness Programme women cell at Vijaygarh Jyotish Ray College from Medica Hospital, Kolkata
- Basic Life Support and First Aid Program in Young Horizon School by Medica Hospital, Kolkata
- Faculty in Semicon East 2023 ,2024 and 2025 organised by Society of Emergency Medicine West Bengal Chapter
Audits and Training
- BLS induction of new joiners
- Taking regular training of PGT's, EMT's , Nurses and Doctors
- Multiple clinical audits
- Oxygen Therapy Audit-A gap analysis-clinical audit
- Current Standard Management of STEMI patients and its improvements-clinical audit
- Burden of Trauma victims in Tertiary Care Hospital of Eastern India- clinical audit
- Compliance on Emergency Management of Burn patients
- Clinical pathway on STEMI,COPD management and Sepsis management
- Contribution in policy formation,SOP review and Quality assurance programs
Researches
- A Prospective Randomized study on Career Satisfaction between male and female emergency physicians and factors affecting them in tertiary care Emergency Medicine
- Study on Epidemiological factors in trauma victims in Tertiary care Hospital in Eastern India
- Study on Assessing and Measuring Emergency Medicine Progress from the past and present in West Bengal, India