Dr Mohd Aamir Osmani

• Focused and dynamic Leader with 8 years of experience in hospital administration and demonstrated skill in interdepartmental coordination. Talented in strategic development, project management and budget creation.
• Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.
• Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in State of Telangana.
• Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
• Highly skilled and enthusiastic professional with more than 8 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Ø Certified in “ Essentials of Hospital Planning and Design” by HOSMAC.

Ø Certified from Indian School of Business (ISB) in Healthcare Management.

Ø Trained in Implementation of “NABH standards (5th Edition) for Hospitals & Healthcare providers”.

Ø Certified “LEAN SIX SIGMA BLACK BELT”.

Ø Strategic planner for Revenue Management.

Ø Feasibility studies for Healthcare startups.

Ø Operations Management.

Ø Quality Management.

Ø Internal Assessment Dept wise.

Ø Analysis of Quality Indicators with Quality tools.

Ø Training staff as per NABH Standards.

Ø Finalizing policies and Manuals.

Ø Prescription Audit, Medical Audit, Clinical Audit & Nursing Audit.

Ø Statutory requirements & Hospital Licenses as per standards.

Ø Trained in “Medical Audit” workshop conducted on 13th August 2017 organized by Apollo Health City, Hyderabad at Apollo hospitals, Hyderabad.

Ø Trained in “Basic life support ” a programme organized by department of Traumatology & Emergency medicine at Nizam’s Institute of Medical Sciences, Hyderabad on 27th July 2016.




RESEARCH & PRESENTATIONS:

1. Participated in Interactive workshop for two days Organized by NABH on “Programme on Implementation of NABH standard for Medical Imaging Services” held from 28-08-2021 to 29-08-2021.

2. Participated in Interactive workshop organized by MSME-TDC Chennai and successfully completed training and demonstrated the required competency for the Certified “LEAN SIX SIGMA BLACK BELT” as per requirements set forth by MSME-TDC, CHENNAI conducted on 9,10,23,24,30,31 January 2021.

3. Participated in webinar Organized by NABH on “NABH Accreditation Standards for Medical Imaging Services – 2nd Edition” on 27-09-2020.

4. Participated in Interactive workshop Organized by NABH on “Good Clinical Trial Practices (GCP)” on 27-09-2020.

5. Participated in Interactive workshop Organized by NABH on “New Drugs & Clinical Trials (NDCT)” on 19-09-2020.

6. Participated in Interactive workshop for three days Organized by NABH on “Migrating to the 5th Edition NABH Hospital Accreditation standards” held from 29-08-2020 to 30-08-2020.

7. Participated in Interactive workshop Organized by NABH on “Documentation Requirement for Patient Safety and Quality Improvement” on 23-08-2020.

8. Participated in webinar Organized by NABH on “Documentation Requirement for Patient Safety and Quality Improvement” on 26-07-2020.

9. Participated in Interactive workshop Organized by NABH on “Continual Quality Improvement : Tools and Techniques” on 28-06-2020.

10. Participated in Interactive workshop Organized by NABH on “Clinical Audit” on 21- 06-2020.

11. Participated in Interactive workshop Organized by NABH on “Inside Code Blue: Visiting the Skills Together” on 06-06-2020.

12. Presented a paper titled “Impact of social media on healthcare: Benefits, Challenges and opportunities ” in National conference on Safe and Sustainable hospitals (SASH) Emerging trends in healthcare management held from 20th to 21stJanuary 2018 at Shilpakalavedika, Hyderabad.

13. Presented a poster titled “Hybrid Operating Room.” in National conference on Safe and Sustainable hospitals (SASH) Emerging trends in healthcare management held from 20th to 21st January 2018 at Shilpakalavedika, Hyderabad.

14. Presented a paper titled “A study on operation theatre time analysis in a tertiary care teaching hospital: Is there chance for improvement ”at CME organized by Nizam’s Institute of Medical Sciences and Association of Health and Hospital Administrators (AHHA) at Nizam’s Institute of Medical Sciences, Hyderabad on 5th March 2017

15. Presented a poster titled “Mobile stroke unit – A quality care to patient’s door step.”at CME organized by Nizam’s Institute of Medical Sciences and Association of Health and Hospital Administrators (AHHA) at Nizam’s Institute of Medical Sciences, Hyderabad on 5th March 2017

16. Participated as Speaker in 1st National Conference HIM INDIA INFO – 2015 organized by Health Information Management Association of India in collaboration with Crown Records Management on 4th& 5th December 2015 at Krishna institute of Medical Sciences (KIMS), Hyderabad.

17. Participated in a three day workshop of NABH “ Programme on Implementation of NABH standards for Hospitals” from 13th to 15th October 2017 at Hyderabad.




THESIS:

“A study on utilization pattern of existing operating rooms in a tertiary care teaching hospital with analysis of time utilization and utilization efficiency” – submitted in partial fulfilment of the requirements for the M.D. in Hospital Administration to Nizam’s Institute of Medical Sciences in September, 2017.

COMPUTER LITERACY:

Ø Microsoft Office

EXPERIENCE:

Ø Working as Chief Operating Officer (COO) and Project Head at Panchavati Hospital at Mahbubnagar ( 330 Bedded Hospital going for NMC Approval for Medical College) from December 2022 to till date.

Ø Worked as Chief Executive Officer at Muslim Maternity and Children’s Hospital, Chaderghat, Hyderabad, previously was working as Additional Chief Executive officer at the same hospital since 3rd September 2018 till 2nd March 2020, then was promoted to Chief executive officer on 3rd March 2020 till November 2022.

Roles and Responsibilities:

1. Supervise daily administrative operations.

2. Supervision and ensuring all clinical policies and procedures of the hospital in relation to licensing and Accreditations.

3. Supervision on all consultants and other hospital staff.

4. Ensuring safe utilization of equipments.

5. Monitoring of expenses and suggesting cost effective alternatives.

6. Ensuring optimal utilization of resources and personnel.

7. Supervising Admission, Discharge and Infection control policy regularly.

8. Supervision of Hospital census with special attention on LAMA cases and deaths.

9. Ensuring operations within budgeted cost.

10. Monitoring purchases of hospital i.e Lab stores, General stores and Pharmacy stores.

11. Monitoring AMC & CMC of equipments in the hospital through maintenance manager.

12. Regular check on all the licenses eg, pollution control board, hospital registration, drug license, Fire Noc etc

13. Preparing of annual budget and to have a look on it for its proper implementation.

14. Planning and Designing of any new projects further being taken up by management.

15. Recruiting, hiring and evaluating newer employees.

16. Develop procedures for quality assurance, patient services, medical treatments, department activities and public relations outreach

17. Resolve potential issues with patients.

18. Maintaining of organized medical and employee records.

19. Monitoring administrative staff’s performance.

20. Stay up to date with healthcare regulations.

21. Well versed with the Designing and planning of Hospitals with the latest NABH guidelines like Modular laminar operating rooms both of GI or SS with laminar flow, ICUs, Dialysis units, cubicles, laboratory, Blood bank, Neonatal and Paediatric ICUs with Level III care, Modernized Labour room, Fire Fighting equipment and STP etc.

22. As an academic/DNB Coordinator & Head of the Institute well versed with the NMC/ DNB academic program starting from applying for MBBS/MD/DNB seats till the process of application to Inspection as per the guidelines of NMC/NBE Board.

Achievements at the previous Organizations:

• Implementation of infection control policy through regular training of nurses.
• Regular monitoring of Discharge Summaries and nurses notes in case sheets as proper documentation is the primary step towards quality improvement.
• Decrease of internal lead time and external lead time in issue of the requirements from the concerned wards.
• Protocols/policies have been implemented in MICU,SICU,ICCU,Labour room & OT’s.
• As the institution being an Academic Centre there was no Institutional Ethics committee (IEC)., so it was constituted as per the requirements of CDCSO.
• Root cause analysis was done on many issues and alternate solutions were suggested.
• Hands on experience in analyzing Hospital P&L for better financial outcomes.
• Responsible for bed matrix allotments, Capacity Utilization, Financial performance and targets, Process Re-Engineering, Data driven decision making and SIX Sigma deployment.
• Handled Hospital P&L role and Turned around the Hospitals from Negative to Positive EBITDA.
• Improved Hospital Processes and Standardized it across a chain of Hospitals which had positive impact on REVENUE and EBITDA.
• Enhanced Revenue and cost saving through effective operational strategies.

Ø Junior Resident, Department of Hospital Administration at Nizam’s Institute of Medical Sciences, Hyderabad from May 30th 2015 to May 30th 2018.

Roles and Responsibilities:

• To assure running of clinical services as per the protocols and timely delivery of services.
• Planning of new clinical and supportive services. Reorganizing exiting services for better service provision.
• Verifying and ensuring proper documentation of clinical care.
• Maintaining Hospital Utilization Statistics. Coordinating Medical Audit and Nursing Audit periodically. Conducting Mortality Audit fortnightly.
• Coordinating patient safety program.
• Coordinating the infection control program.
• Running the Control Room (extension of Medical Superintendent Office) during night duties and addressing emergencies in coordination with Medical Superintendent and the Director.
• Ensuring the attendance of resident doctors, nursing staff, and class IV staff.
• §Managing Complaint and Grievance Redressal for both patients and staff complaints and proposing solutions to the Medical Superintendent for action.
• Verification of tender documents. Participating in technical and financial evaluation including negotiations for tenders and Rate Contract.
• Ensuring the regular supplies of all the store items.
• Approving indents and purchases on behalf of Medical Superintendent.
• Approving Letters of credit.
• Approving cash refunds.
• Conducting cost analysis of all departments.
• Receiving VIPs and facilitating their consultations and treatment.
• Investigating and reporting of the Adverse / Sentinel events in the hospital.

§ Ensuring good Public Relations and maintaining Front office administration in various areas of the hospitals.

§ Teaching and training of M.H.M. students.

• MCI/NMC
• NBE/DNB
• NTRUHS
• Nizam's Institute of Medical Sciences
• Indian School of Business

[Healthcare Management] License - [Aug 2022 to Nov2022]