Dr. Muyeed Parveez
Bangalore
Summary
Reliable Hospital Operations Manager with extensive work experience in India and Saudi Arabia, well versed in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
26
26
years of professional experience
Work History
Assistant Head Operations
Sanjeevini Hospital
02.2023 - Current
- Working in assistance with Head of Administration, overseeing all administrative activities of Hospital, both clinical and non clinical operations in a high volume, fast pace environment, ensuring smooth running of Hospital services.
- Coordinating with various Hospital Department heads (HODs) on daily basis
- Planning and implementation of Hospital policies and plans
- Staff Recruitment and Training
- Coordinating with Health Insurance Team for smooth daily processes, monitoring pre-auth submission and helping in answering queries for resubmission
- Maintaining quality services by overseeing staff's daily performances and their documentation
- Keeping track of various Hospital Govt Licenses - expiry dates and applying of renewal of the same
- Budget planning and allocation to each department
- Working with Marketing team for Revenue generation and Business enhancement
- Performing Hospital Inpatient rounds, communicating with staff and patients and resolving any issues
- Performing Hospital premises maintenance rounds, identifying flaws / errors and ordering maintenance team to rectify them
- Performing daily meeting with all HODs, identifying their issues and plan to resolve their issues
- Meeting Hospital incoming patients, convincing them for special packages and arranging for their treatment
- Collecting statistics from Operation Theatre, Casualty, Inpatient and Outpatient departments for internal and external records
- Communicating and Coordinating with various Hospital Departments to ensure quality services are delivered
- Ensuring that facilities are up to the Standard and meet current regulatory requirements
- Preparation of documents for NABH (National Accreditation Board for Hospital and Healthcare Organizations) and participation in NABH Accreditation and Re-accreditation
- Submitting applications for Empanelment of Hospital with various Govt Health schemes
- Preparing MOUs with new Insurance companies / Health care agencies
- Preparing MOUs with New Consultant Doctors
Health Care Assistant (Part Time)
Neha Home Health Care Services
01.2023 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored patient vital signs and reported changes to nursing staff.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Educated patients and families on health management and medication adherence.
- Implemented infection control measures to enhance patient safety standards.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities.
- Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
- Assisted with nutritional planning, ensuring patient diets supported health and recovery goals.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Followed directions of licensed nurses to administer medications and treatments.
Clinical Coding Supervisor, Acting Supervisor Medical Records Department
Al Mouwasat Hospital
12.2004 - 11.2022
- Participated in Department Budget planning and allocation
- Coordinated with HR team for staff recruitment and training
- Prepared various Department PPG (Policy, Procedure and Guidelines)
- Supervised clinical coding daily work
- Extensively participated in JCI, CBAHI, HIMS 7 Accreditation and Re-accreditation
- Performed as acting Supervisor in Medical Records Department in the absence of Manager
- Prepared Medical Records Department Monthly statistics Ensuring smooth functioning of Medical coding and Medical Records Department functions, namely Medical files assembly, Storage, Files retrieval, Archiving, Birth / Death Certificate preparation, Medical Summaries / Medical reports preparation, Queries handling and providing requested various documents to patients / attenders at Medical Record window, adequate stock check of Departments consumables
- Performed Closed Medical record Auditing and performing Deficiency check cycle on regular basis
- Performed Quality check of Medical records to ensure document is accurate and complete
- Trained extensively and regularly Consultants, Specialists, Nurses and other Paramedical staff - how to use HIMS software
- Liaisoned with HIMS software company and Doctors to design various Medical Record Charts and forms and ensured that it is practically implemented and functioning
- Coordinated with RCM team on daily basis to monitor any Health Insurance rejections, identified reason of rejections, corrected common errors like patient details, demographic errors, MR numbers, coding errors, insufficient or incorrect supportive clinical data and re- submission of Health Insurance claims
Duty Doctor
Mediscope Hospital
06.2000 - 11.2004
- Performed regular rounds in wards and carrying out Consultant orders
- Prepared Discharge medical summaries and typing medical reports
Education
CPR / AED / First Aid Certificate
National CPR Foundation
Online05-2024
CC1+ - Clinical Coding
E Health Education
Australia06-2021
Certificate in Advance Individual Support
Royale Institute
Chennai, India03-2023
Certificate in Aged Care
Royale Institute
Chennai, India03-2023
RCM - Revenue Cycle Management
Princess Noura University
Riyadh, Saudi Arabia02-2021
Diploma - Hospital Administration
National Institute For Labor Education And Management
Bangalore, Karnataka04.2004
A Level Diploma - Computer Application | PGDCA
Reliance Computers
Bangalore, Karnataka01.2002
Bachelor of Unani Medicine and surgery - Alternative Medicine
GUMC, Bangalore University
Bangalore, Karnataka06.2000
Skills
- Microsoft Office Suite
- Computer skills
- Multitasking and organization
- Data entry
- Administrative support
- Operations support
- Good communication skills
- Problem solving skills
- Team management
- Facilities management
Language
English
Arabic
Hindi
Urdu
Kannada
Tamil
Timeline
Assistant Head Operations
Sanjeevini Hospital
02.2023 - Current
Health Care Assistant (Part Time)
Neha Home Health Care Services
01.2023 - Current
Clinical Coding Supervisor, Acting Supervisor Medical Records Department
Al Mouwasat Hospital
12.2004 - 11.2022
Duty Doctor
Mediscope Hospital
06.2000 - 11.2004
Diploma - Hospital Administration
National Institute For Labor Education And Management
A Level Diploma - Computer Application | PGDCA
Reliance Computers
Bachelor of Unani Medicine and surgery - Alternative Medicine
GUMC, Bangalore University
CPR / AED / First Aid Certificate
National CPR Foundation
CC1+ - Clinical Coding
E Health Education
Certificate in Advance Individual Support
Royale Institute
Certificate in Aged Care
Royale Institute
RCM - Revenue Cycle Management
Princess Noura University