Dr. Noopur Chauhan
Delhi
Summary
BHMS graduate with specialized training in cosmetology, trichology, and laser aesthetics, alongside a postgraduate diploma in clinical counseling. Experienced in holistic patient care, proficient in medical and aesthetic treatment protocols. Expertise in advanced hair and skin therapies, including PRP, GFC, chemical peels, and laser procedures. Committed to integrating medical knowledge with empathetic communication to enhance clients' physical and emotional wellness.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Hair Consultant
Traya
delhi
06.2025 - 10.2025
- Assisted clients with hair fall and scalp issues through tailored treatment advice and emotional support.
- Clarified medication, treatment plans, supplements, and lifestyle suggestions in an accessible manner.
- Handled incoming and outgoing consultations to address client concerns promptly within specified turnaround times.
- Engaged with clients effectively and managed escalations professionally to foster high customer satisfaction.
- Supported high-profile clients with discretion and personalised attention.
- Collaborated with internal teams to ensure smooth case management and effective follow-ups.
- Exhibited strong communication, counselling, and relationship management skills in a dynamic healthcare setting.
Clinical counsellor
Healthassure Panel
mumbai
01.2024 - 06.2025
- Provided mental health counselling and emotional wellness support for individuals experiencing stress, anxiety, panic attacks, and related concerns.
- Conducted one-on-one counselling sessions focused on coping strategies, emotional resilience, and stress management.
- Assisted clients in improving mental well-being through supportive guidance and behavioural interventions.
- Maintained professional communication, confidentiality, and empathetic client care throughout the counselling process.
Medical officer (underwriter/ consultant)
HealthAssure
mumbai
01.2021 - 05.2025
- Achieved seamless execution of telemedical and video medical interviews, boosting client satisfaction.
- Enhanced insurer collaboration, resulting in streamlined operations and improved service delivery.
- Reduced underwriting risks by proactively identifying and addressing fraud cases.
- Improved customer complaint resolution rates by adhering to strict turnaround times.
- Optimised data query resolution with insurers, ensuring accuracy and timeliness.
- Elevated team performance through comprehensive training for new members on tele and video medicals.
- Delivered insightful analyses of pre-policy medical assessments, driving informed decision-making.
- Assessed risk and made critical decisions under pressure to protect life and property during high-risk situations.
Homoeopath and clinical counselor
health spectrum
pune, Maharashtra
05.2024 - 01.2025
- Counselor to utilize my expertise and acquired skills in diagnosing, handling, counseling and providing support to patients who are going through psychological struggles.
- Analyse the psychological and behavioural requirements of our clients for their overall development.
- Devise treatment plans for patients.
- Preside over group therapy sessions.
- Develop patient care plans post therapy.
- Made valuable contributions to the children's/adolescents' treatment.
medical scribe
IKS health
mumbai
02.2020 - 09.2020
- Document medical interactions and transcribe information during medical appointments.
- Retrieve and prepare patient records for physicians before appointments and procedures.
- Rounds and appointments to accurately transcribe notes, observations, instructions, and other vital information.
RMO
Shinde Hospital
Boisar
06.2019 - 02.2020
- Handled general physician cases.
- Evaluating patient's status for safety and ensure optimum health care.
- Clinical Management.
- Patient admission & discharge coordination.
- OPD/IPD management.
- Appointment scheduling systems (like HIS).
- Hospital supply chain and inventory control.
- Staff duty rosters & shift planning.
- Training and performance monitoring.
- Recruitment support & onboarding.
- Insurance processing and TPA coordination.
Homeopathic Consultant
Cure n Care Homeopathic Clinic
02.2014 - 12.2018
- Setup a new Homeopathic Clinic by the name "Cure n Care".
- Case taking & identifying potential of patients.
- Management of Patients Records.
- Attended and handled all kinds of patients.
Medical Officer/Consulting aesthetic physician
Health and Wellness
mumbai
04.2012 - 01.2014
- Performed advanced skin treatments (facials, chemical peels, microdermabrasion) and laser hair removal.
- Administered hair restoration services, including PRP therapy and scalp treatments.
- Provided personalized consultations and aftercare advice to clients, ensuring satisfaction and optimal results.
- Stayed current with industry trends and technologies, ensuring high-quality service and client safety.
- Promoted services and products, helping clients choose the best treatments and achieving sales targets.
- Expertise in aesthetic treatments (laser, facials, hair restoration) and homeopathic remedies for skin and hair health.
- Ability to create personalized treatment plans, blending modern aesthetics with holistic care.
- Focused on client satisfaction, offering both immediate results and long-term wellness.
- Committed to continuous learning, integrating the latest in aesthetics and homeopathy.
Consulting Aesthetic Physician
Berkowitz
mumbai, andheri
01.2011 - 03.2012
- Conducted comprehensive consultations and diagnosis for skin and hair-related conditions using a holistic BHMS approach.
- Performed advanced cosmetology treatments including chemical peels, skin polishing, microdermabrasion, and anti-aging facials.
- Carried out trichology procedures such as PRP, GFC, derma roller, mesotherapy, and scalp rejuvenation therapies.
- Operated medical-grade laser equipment for hair reduction, pigmentation, scar removal, and skin tightening.
- Provided individualized counselling for patients to manage treatment anxiety, emotional concerns, and post-procedure care.
- Created customized treatment plans combining aesthetic therapies with homeopathic wellness principles.
- Maintained detailed electronic medical records, consent forms, and progress documentation.
- Educated patients on skincare, haircare routines, and post-treatment instructions to maximize results and safety.
- Ensured compliance with hygiene protocols, biomedical waste management, and equipment sterilization.
- Collaborated with dermatologists, counsellors, and clinic teams to provide comprehensive aesthetic and emotional care.
Homeopathic Consultant
Dr. Keval's Homeopathic Clinic
mumbai, kandivali
02.2010 - 02.2011
- Successfully planned and established a homeopathic clinic from the ground up, overseeing all aspects from concept to execution.
- Identified suitable clinic location and managed interior design, layout planning, and equipment procurement.
- Obtained all necessary licenses and approvals, including clinic registration, biomedical waste license, and fire NOC.
- Managed smooth OPD flow including patient registration, appointment scheduling, and regular follow-ups.
- Supervised clinic hygiene, maintenance, and biomedical waste disposal in compliance with health regulations.
- Handled clinic budgeting, vendor negotiations, expense tracking, and cost control for efficient financial management.
- Monitored daily operations including inventory control, billing, and revenue reporting.
- Recruited and trained clinical and non-clinical staff including doctors, nurses, receptionists, and housekeeping personnel.
- Created duty rosters, monitored staff performance, and ensured smooth coordination among team members.
- Maintained a patient-friendly environment through empathetic communication and effective team leadership.
- Fostered strong patient relationships and consistently ensured high levels of satisfaction and care quality.
- Uphold patient confidentiality, safety, and ethical standards in every interaction.
Education
Bachelor of Homeopathic Medicine & Surgery -
Bhavnagar University
01-2011
Higher Secondary Certificate -
Atomic Energy Central School
Tarapur01-2005
Central Board of Secondary Education -
Central Board of Secondary Education
01-2003
Skills
- Communication and interaction
- Critical thinking
- Good judgment skills
- Diagnosis and Treatment of Diseases
- Preparing Medical Care Strategies
- New Clinic Setup Management
- Stress Management Capabilities
- Maintains a high level of work quality
- Reliability
- Ability and willingness to learn and grow in the organization
- Clinical Counseling & Patient Therapy
- Medical Underwriting (Tele & Video Medicals)
- Diagnosis & Treatment Planning
- Skin & Hair Aesthetic Procedures
- Patient relationship management
- Client relationship management
- Mental health counselling
- Treatment planning
- Emotional support
- Patient documentation
- Medical confidentiality
- Team collaboration
- Stress management
- Communication skills
- Team leadership and motivation
- Customer focused
- Quality Assurance
Certification
- PGDM in Clinical counseling, 2023-05-01
- PG Diploma in Healthcare management, 2018-09-01
- Diploma in cosmetology, trichology and laser aesthetics, 2018-09-01
- Internship, 2010-11-01
Languages
Marathi
English
Hindi
Gujarati
References
References available upon request.
Hobbies and Interests
- Attending Conferences / Seminars related to Homeopathic Medicines
- Exploring new medicinal improvements
- Mental Health & Wellness Advocacy
- Conferences on Integrative & Alternative Medicine
- Continuous Learning in Psychology & Aesthetics
- Travelling,
- Journaling
Timeline
Hair Consultant
Traya
06.2025 - 10.2025
Homoeopath and clinical counselor
health spectrum
05.2024 - 01.2025
Clinical counsellor
Healthassure Panel
01.2024 - 06.2025
Medical officer (underwriter/ consultant)
HealthAssure
01.2021 - 05.2025
medical scribe
IKS health
02.2020 - 09.2020
RMO
Shinde Hospital
06.2019 - 02.2020
Homeopathic Consultant
Cure n Care Homeopathic Clinic
02.2014 - 12.2018
Medical Officer/Consulting aesthetic physician
Health and Wellness
04.2012 - 01.2014
Consulting Aesthetic Physician
Berkowitz
01.2011 - 03.2012
Homeopathic Consultant
Dr. Keval's Homeopathic Clinic
02.2010 - 02.2011
Bachelor of Homeopathic Medicine & Surgery -
Bhavnagar University
Higher Secondary Certificate -
Atomic Energy Central School
Central Board of Secondary Education -
Central Board of Secondary Education