Dr. Rakshitha H C
Sales Leadership / Trainer / L&D
Bengaluru,Karnataka
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in training, placements & sales. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and objectives.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Business Development Manager
SpeakIn Communications Pvt. Ltd.
Bengaluru
06.2023 - 10.2023
- Negotiated and closed long-term agreements with new clients in assigned territory. (APAC Market)
- Facilitated virtual, in-person and blended learning sessions.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Skilled at working independently and collaboratively in a team environment.
Chief Business Officer
CDBH Hospitality Pvt. Ltd.
Bengaluru
07.2022 - 05.2023
- Recruited, mentored and supported high-performing members of sales and marketing teams along with hiring and mentoring the other areas within the organization.
- Hired employees and initiated new hire paperwork process.
- Balanced business needs and customer needs to optimize profits and customer satisfaction.
- Traveled across India frequently to understand the market trends and studied the market related the business and trends and implemented in the day to day activities.
- Developed over 50+ franchises during my tenure across Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Odisha.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Adjusted company plan based on customer satisfaction surveys and sales reports to achieve stronger market position.
- Collaborated with senior management to improve overall customer experience and increase profitability.
- Designed and executed successful sales and marketing procedures using innovative strategies.
- Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
- Managed and organized internal communication to hold staff accountable to priorities.
- Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
- Used standardized assessments to evaluate abilities, interests and characteristics of different employees.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Communicated business performance, forecasts and strategies to investors and shareholders.
India Core Team (Sales)
SpeakIn Communications Pvt. Ltd.
Bengaluru
03.2021 - 06.2022
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Worked with Solutioning team to provide the best learning & development program solutions to our clients by providing solutions through speakers, experts, influencers, masterclasses, customized learning content through experts, blogs, articles.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed detailed plans based on broad guidance and direction.
- Provided appropriate analysis, advice, and support to maximize planning and decision - making for learning solutions that support business objectives.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
BDM & Company Trainer
Codefeed Infotech
Bengaluru
08.2020 - 02.2021
- Trained and implemented the learning programs (Soft Skills, Business Communications and Business Writing) for founder and the employees.
- Deployed internal employees at client place for the work allotted and hired new team to be deployed for client needs.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and implemented successful onboarding program.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Designed and delivered web-based, self-directed learning materials.
- Developed job-specific competencies and performance standards.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Strengthened communication skills through regular interactions with others.
Associate Lead India - School Partnerships
Edsense India Pvt. Ltd.
Bengaluru
03.2020 - 07.2020
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Planned events to promote EdSense to penetrate into the educational market.
- Did outreach to PAN India schools to implement the learning process for teachers and students.
- Trained teachers for the product use and making sure it was used effectively and cleared the tickets that was raised.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Placement Co-Ordinator & Students Relations
GEMS B SCHOOL
Bengaluru
02.2019 - 02.2020
- Helped teachers develop and diversify instruction to better serve students of different skill levels and backgrounds.
- Coordinated outreach events to bring in parents, family members and community at large to support students.
- Established and enforced clear school-wide disciplinary procedures to protect students and staff.
- Organized individualized behavior improvement plans for students struggling with compliance.
- Partnered with senior administration to create cohesive vision, balancing structure and creative expression to drive productive student learning.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
- Cultivated engaged student population with successful orientation programs.
- Spearheaded technology initiatives to support student learning and academic excellence.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Educated students on college admissions process and scholarship requirements.
- Worked with American Heritage University of Southern California, University of Sunderland, London & Annamalai University, Tamil Nadu, curriculum and implementation of ideas and planned events for students to participate as the course were from the same universities.
- Counseled and helped over 300+ management students and placed them in various organizations across India for placements and participated and organized campus drives with various companies to help the students find the right job.
- This job also involved calling and reaching out to students and parents to tell them how important the course and curriculum is and one of a kind in the Indian education system.
HR Recruiter - Intern
Alp Consulting
Bengaluru
09.2018 - 12.2018
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Coordinated schedules to arrange management interviews with applicants.
Hospitality - Intern
Zilwa Attitude Hotel
Calodyne
02.2018 - 07.2018
- Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Doctorate in Management Studies - HR
ISBM
Chhattisgarh 12.2021 - 12.2022
Bachelor of Education (B.Ed) (Correspondence) - Teacher Education
Singhania University
Rajasthan 01.2021 - 12.2022
Corporate BBA + MBA - HR
AHUSC
Bengaluru 08.2018 - 08.2021
International Diploma in Hotel & Hospitality Mgmt. - Hotel & Hospitality Management
ASKIHMCA
Bengaluru 07.2017 - 07.2018
2nd PUC (12th) - PCMC
Surana PU Collage
Bengaluru 07.2013 - 07.2015
10th STD -
Vidyaniketan Public School
Bengaluru 07.2012 - 03.2013
Skills
Goals and performance
Business development and planning
Forecasting ability
Verbal and written communication
Relationship building and rapport
Staff Management
Networking strength
Strategic planning
Group and individual instruction
Training program development
Project implementation
Employee training
Additional Information
I hereby declare all the information provided by me is right and as per my knowledge is concerned. I'm happy to share any supportive documents needed for the same.
Thanks & Regards
Dr. Rakshitha H C
Timeline
Business Development Manager
SpeakIn Communications Pvt. Ltd.
06.2023 - 10.2023
Chief Business Officer
CDBH Hospitality Pvt. Ltd.
07.2022 - 05.2023
Doctorate in Management Studies - HR
ISBM
12.2021 - 12.2022
India Core Team (Sales)
SpeakIn Communications Pvt. Ltd.
03.2021 - 06.2022
Bachelor of Education (B.Ed) (Correspondence) - Teacher Education
Singhania University
01.2021 - 12.2022
BDM & Company Trainer
Codefeed Infotech
08.2020 - 02.2021
Associate Lead India - School Partnerships
Edsense India Pvt. Ltd.
03.2020 - 07.2020
Placement Co-Ordinator & Students Relations
GEMS B SCHOOL
02.2019 - 02.2020
HR Recruiter - Intern
Alp Consulting
09.2018 - 12.2018
Corporate BBA + MBA - HR
AHUSC
08.2018 - 08.2021
Hospitality - Intern
Zilwa Attitude Hotel
02.2018 - 07.2018
International Diploma in Hotel & Hospitality Mgmt. - Hotel & Hospitality Management
ASKIHMCA
07.2017 - 07.2018
2nd PUC (12th) - PCMC
Surana PU Collage
07.2013 - 07.2015
10th STD -
Vidyaniketan Public School
07.2012 - 03.2013