Dr. Rakshitha H C
Sales Leadership / Trainer / L&D
Bengaluru,Karnataka
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in training, placements & sales. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and objectives.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Business Development Manager
SpeakIn Communications Pvt. Ltd.
Bengaluru
06.2023 - 10.2023
- Negotiated and closed long-term agreements with new clients in assigned territory. (APAC Market)
- Facilitated virtual, in-person and blended learning sessions.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Skilled at working independently and collaboratively in a team environment.
Chief Business Officer
CDBH Hospitality Pvt. Ltd.
Bengaluru
07.2022 - 05.2023
- Recruited, mentored and supported high-performing members of sales and marketing teams along with hiring and mentoring the other areas within the organization.
- Hired employees and initiated new hire paperwork process.
- Balanced business needs and customer needs to optimize profits and customer satisfaction.
- Traveled across India frequently to understand the market trends and studied the market related the business and trends and implemented in the day to day activities.
- Developed over 50+ franchises during my tenure across Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Odisha.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Adjusted company plan based on customer satisfaction surveys and sales reports to achieve stronger market position.
- Collaborated with senior management to improve overall customer experience and increase profitability.
- Designed and executed successful sales and marketing procedures using innovative strategies.
- Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
- Managed and organized internal communication to hold staff accountable to priorities.
- Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
- Used standardized assessments to evaluate abilities, interests and characteristics of different employees.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Communicated business performance, forecasts and strategies to investors and shareholders.
India Core Team (Sales)
SpeakIn Communications Pvt. Ltd.
Bengaluru
03.2021 - 06.2022
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Worked with Solutioning team to provide the best learning & development program solutions to our clients by providing solutions through speakers, experts, influencers, masterclasses, customized learning content through experts, blogs, articles.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed detailed plans based on broad guidance and direction.
- Provided appropriate analysis, advice, and support to maximize planning and decision - making for learning solutions that support business objectives.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
BDM & Company Trainer
Codefeed Infotech
Bengaluru
08.2020 - 02.2021
- Trained and implemented the learning programs (Soft Skills, Business Communications and Business Writing) for founder and the employees.
- Deployed internal employees at client place for the work allotted and hired new team to be deployed for client needs.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and implemented successful onboarding program.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Designed and delivered web-based, self-directed learning materials.
- Developed job-specific competencies and performance standards.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Strengthened communication skills through regular interactions with others.
Associate Lead India - School Partnerships
Edsense India Pvt. Ltd.
Bengaluru
03.2020 - 07.2020
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Planned events to promote EdSense to penetrate into the educational market.
- Did outreach to PAN India schools to implement the learning process for teachers and students.
- Trained teachers for the product use and making sure it was used effectively and cleared the tickets that was raised.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Placement Co-Ordinator & Students Relations
GEMS B SCHOOL
Bengaluru
02.2019 - 02.2020
- Helped teachers develop and diversify instruction to better serve students of different skill levels and backgrounds.
- Coordinated outreach events to bring in parents, family members and community at large to support students.
- Established and enforced clear school-wide disciplinary procedures to protect students and staff.
- Organized individualized behavior improvement plans for students struggling with compliance.
- Partnered with senior administration to create cohesive vision, balancing structure and creative expression to drive productive student learning.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
- Cultivated engaged student population with successful orientation programs.
- Spearheaded technology initiatives to support student learning and academic excellence.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Educated students on college admissions process and scholarship requirements.
- Worked with American Heritage University of Southern California, University of Sunderland, London & Annamalai University, Tamil Nadu, curriculum and implementation of ideas and planned events for students to participate as the course were from the same universities.
- Counseled and helped over 300+ management students and placed them in various organizations across India for placements and participated and organized campus drives with various companies to help the students find the right job.
- This job also involved calling and reaching out to students and parents to tell them how important the course and curriculum is and one of a kind in the Indian education system.
HR Recruiter - Intern
Alp Consulting
Bengaluru
09.2018 - 12.2018
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Coordinated schedules to arrange management interviews with applicants.
Hospitality - Intern
Zilwa Attitude Hotel
Calodyne
02.2018 - 07.2018
- Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Doctorate in Management Studies - HR
ISBM
Chhattisgarh 12.2021 - 12.2022
Bachelor of Education (B.Ed) (Correspondence) - Teacher Education
Singhania University
Rajasthan 01.2021 - 12.2022
Corporate BBA + MBA - HR
AHUSC
Bengaluru 08.2018 - 08.2021
International Diploma in Hotel & Hospitality Mgmt. - Hotel & Hospitality Management
ASKIHMCA
Bengaluru 07.2017 - 07.2018
2nd PUC (12th) - PCMC
Surana PU Collage
Bengaluru 07.2013 - 07.2015
10th STD -
Vidyaniketan Public School
Bengaluru 07.2012 - 03.2013
Skills
Goals and performance
Additional Information
I hereby declare all the information provided by me is right and as per my knowledge is concerned. I'm happy to share any supportive documents needed for the same.
Thanks & Regards
Dr. Rakshitha H C
Timeline
Business Development Manager
SpeakIn Communications Pvt. Ltd.
06.2023 - 10.2023
Chief Business Officer
CDBH Hospitality Pvt. Ltd.
07.2022 - 05.2023
Doctorate in Management Studies - HR
ISBM
12.2021 - 12.2022
India Core Team (Sales)
SpeakIn Communications Pvt. Ltd.
03.2021 - 06.2022
Bachelor of Education (B.Ed) (Correspondence) - Teacher Education
Singhania University
01.2021 - 12.2022
BDM & Company Trainer
Codefeed Infotech
08.2020 - 02.2021
Associate Lead India - School Partnerships
Edsense India Pvt. Ltd.
03.2020 - 07.2020
Placement Co-Ordinator & Students Relations
GEMS B SCHOOL
02.2019 - 02.2020
HR Recruiter - Intern
Alp Consulting
09.2018 - 12.2018
Corporate BBA + MBA - HR
AHUSC
08.2018 - 08.2021
Hospitality - Intern
Zilwa Attitude Hotel
02.2018 - 07.2018
International Diploma in Hotel & Hospitality Mgmt. - Hotel & Hospitality Management
ASKIHMCA
07.2017 - 07.2018
2nd PUC (12th) - PCMC
Surana PU Collage
07.2013 - 07.2015
10th STD -
Vidyaniketan Public School
07.2012 - 03.2013
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