Dr Ratikant Satpathy
Service
Hyderabad
Summary
Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Performance-driven Vice President with Number years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
13
13
years of post-secondary education
8
8
Certifications
5
5
Languages
Work History
Associate Vice President
Poonawalla Fincorp Ltd
Hyderabad
04.2018 - Current
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Established performance goals for department and outlined processes for achievement.
- Established performance goals for department and provided methods for reaching milestones.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Assistant Vice President
Tata Motors Finance Ltd
Bhubaneswar
12.2013 - 03.2018
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Attracted and retained new members through organizational rebranding and targeting marketing campaigns to specific audiences.
- Allocated work assignments and tasks to comprehensively manage administrative projects.
- Attended Type events, promoting company brand and building rapport with prospects and partners.
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Participated in organization re-branding and targeting of new markets and programs to attract and retain members.
- Generated financial and operational reports to assist management with business strategy.
- Established performance goals for department and provided methods for reaching milestones.
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Established performance goals for department and outlined processes for achievement.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Attended board and committee meetings and took meeting minutes to create detailed records of various meetings and decisions.
- Worked with stakeholders to interpret and apply credit union bylaws and operations pertaining to board of directors.
Regional Head
Mahindra & Mahindra Financial Services Ltd
Bhubaneswar
10.2007 - 12.2013
- Attended weekly meetings to discuss and optimize strategies.
- Recruited talented individuals bringing Type skills to Type department.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed senior-level personnel working in marketing and sales capacities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Produced Number reports per week to analyze job performance against team goals.
Area Receivable Head
HDFC Bank (e-CBOP)
New Delhi
12.2005 - 09.2007
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
Branch Manager
Mahindra & Mahindra Financial Services Ltd
Ludhiana
04.2001 - 11.2005
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Launched new training program to boost employee skills and staff retention rate.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Boosted sales and customer loyalty through incentive programs.
- Resolved various issues impacting sales management and business operations.
- Consulted customers to boost product sales and services.
- Examined customer loan applications for loan approvals and denials.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Complied with regulatory guidelines and requirements.
Education
Doctor Of Philosophy - Business Management
FM University
India 06.2012 - 07.2018
Post Graduate Diploma In Business Management - Finance
All India Management Association
India 07.2000 - 06.2002
Bachelor Of Science - PCM
Sambalpur University
Rourkela 06.1995 - 05.1998
Master Of Business Administration - Financial Services Marketing Operations
Christopher Newport University
USA 06.1998 - 07.2000
Skills
Targeted marketing
undefinedCertification
Sr Leadership in Strategic Management
Timeline
Sr Leadership in Strategic Management
03-2020
Associate Vice President
Poonawalla Fincorp Ltd
04.2018 - Current
Assistant Vice President
Tata Motors Finance Ltd
12.2013 - 03.2018
Doctor Of Philosophy - Business Management
FM University
06.2012 - 07.2018
Certificate in Export Import & Logistic Management, Institute of Entrepreneurship Development Odisha (IEDO) Bhubaneswar
03-2011
Diploma in Banking & Finance (DBF & JAIIB)
03-2010
Diploma in Logistics & Supply Chain Management (DLSCM)
05-2008
Regional Head
Mahindra & Mahindra Financial Services Ltd
10.2007 - 12.2013
Area Receivable Head
HDFC Bank (e-CBOP)
12.2005 - 09.2007
Advance Certificate in Management,AIMA
03-2002
Branch Manager
Mahindra & Mahindra Financial Services Ltd
04.2001 - 11.2005
Post Graduate Diploma In Business Management - Finance
All India Management Association
07.2000 - 06.2002
Microsoft Certified System Engineer (MCSE)
06-2000
Microsoft Certified System Professional
03-2000
Master Of Business Administration - Financial Services Marketing Operations
Christopher Newport University
06.1998 - 07.2000
Bachelor Of Science - PCM
Sambalpur University
06.1995 - 05.1998
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