DR. RITHI BARUAH
Human Factors | Aviation Psychologist
Gurgaon
Summary
Experienced professional with a doctoral degree in Aviation Psychology and extensive aviation human factors expertise. Encouraging, empathetic manager and analytical problem-solver with talents for team building, leading, motivating, and relationship-building skills. Proficient in using independent decision-making skills and fostering a just-culture to positively impact company success. Dedicated to applying training, counseling and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work History
Manager Human Factors Training
AIR INDIA
11.2024 - Current
- Responsible for compliance, and quality, standards of Human Factors and CRM Training.
- Conduct continuous review and renewal of all HF-CRM syllabus, assessments, and materials of HF-CRM training.
- SME of Human Factors in events or incidents Investigations and FCT Interactions with crew.
- Conduct psychometric assessments and counselling for pilot selection.
- Provide psychotherapeutic help and counselling to flight crew.
- Conduct Train the Trainer training for all instructors/trainers.
Head Human Factors Crew Resource Management
TATA SIA AIRLINES
10.2019 - 10.2024
- Responsible for quality and standards of Human Factors and CRM Training.
- Conduct continuous review and renewal of all HF-CRM syllabus, assessments, and materials of HF-CRM training.
- SME of Human Factors in events or incidents Investigations and FCT Interactions with crew.
- Conduct psychometric assessments and counselling for Command upgrade and Crew selection.
- Provide psychotherapeutic help and counselling to flight crew.
- Responsible for mental health promotion across the organization.
- Conduct Train the Trainer training for all instructors/trainers.
Assistant Professor
CHRIST University
06.2015 - 09.2019
- My roles & responsibilities include teaching post graduate students’ papers namely Aviation Psychology, Industrial Psychology, Psychometry and Research Methodology.
- Practical paper and Developmental Psychology.
- Provide research guidance to post graduation Human Resource psychology students.
Assistant Professor
Montfort College
07.2012 - 12.2013
- My roles & responsibilities include teaching post graduate students’ papers namely Industrial Psychology, Community Psychology, Practical paper on Psychophysics & Perception and Memory & Learning, and Computer Applications in Psychology.
Content Editor
ANSR Source
10.2011 - 06.2012
- My roles and responsibilities included developing, editing and proofreading (Psychology, Human Resource Management and Organizational Behavior) study materials and e-books for various publishing houses in the US like TATA Mcgraw Hill, Pearsons, etc.
Education
Ph.D - Aviation Psychology
CHRIST University
01.2015 - 01.2020
MPhil - Psychology (Aviation)
CHRIST University
01.2012 - 01.2014
MSc - Psychology (Industrial/Organisational Behaviour)
Montfort College
01.2009 - 01.2011
Skills
Human factors in aviation
Psychometric evaluation expertise
Professional development
Mental health support
Mixed-methods research approach
Effective communication
Aviation crew training
Effective team leadership
Strong interpersonal skills
Interdepartmental collaboration
Effective project planning
Workforce skill enhancement
Operational efficiency management
Effective task delegation
Other Accomplishments
- Completed the Initial Human Factors in Aviation Safety training by European Association of Aviation Psychology at Sitges, Barcelona., 05/01/25
- Guest speaker at the Human Factors InfoShare organized by Singapore Airlines., 12/01/24
- Guest speaker at The Pacific and Australasian CRM Developers’ and Facilitators’ Forum, Melbourne., 2024
- Participated at the Mental Health in Aviation Safety Conference in Cologne, Germany., 05/01/24
- Received the Women’s Achievement Award in Indian Aviation Sector by Ministry of Civil Aviation., 2023
- Panelist of the Boeing Pilot Roundtable for India and South Asia., 2023
- Certified in Fatigue Risk Management Course by IATA., 2023
- Certified in Crew Resource Management Course by IATA., 2023
- Received the Division Head Award for forming the peer support group and promoting mental health for flight crew in Vistara Airlines.
- Received the Department Head Award for outstanding performance in developing CRM training modules at Vistara Airlines.
- Initiated and started the first academic course on ‘Aviation Psychology’ in India at Christ University, Bangalore.
- Published research papers with Pioneer of Aviation Psychology viz, Dr. Christopher D. Wickens.
- Conducted analysis to address the issue of decision making in unpredictable scenarios among Indian commercial airline pilots., 05/01/19
- Conducted a research study to understand the association of mindfulness and fatigue and quality of life among Indian commercial pilots., 05/01/19
- Certified in Advanced level training in Eye-tracking by EyeLink.
- Published paper on 'Eye tracking in Aviation: A selective literature review' in the International Journal of Aerospace Psychology., 2018
- Published paper on 'Implication of relational energy, emotional labour and cognitive flexibility among cabin crew' in the 'Indian Journal of Occupational and Environmental Medicine'., 2018
- Recognized as Deanery and Institutional level trainer of Holistic Education.
- Co-ordinator for the Quality Improvement Program 2017 for the Department of Psychology, Christ University, Bangalore.
- Presented a paper on 'Relationship between workplace stress and emotional intelligence among military pilots in India' in the Annual conference of Indian Association of Aviation Medicine., 08/01/17
- Presented a research paper on 'Relational Energy, Emotional and Cognitive Flexibility among Cabin Crew' in the International Symposium on Aviation Psychology., 05/01/17
- Invited speaker for a Deanery level summit on ‘Emotional Labour among Flight Attendants’ at Christ University., 2016
- Core member of the Christ University Consulting Group since 2015.
- Awarded with Lumina Spark psychometric tool trainers accreditation.
- Organized and attended the Business Psychology in Action – A Global Summit at Christ University., 2016
- Trainer of Information Literacy Program conducted in Christ University at the Deanery level.
- Invited speaker on Mental Health in the corporate sector by Assam DownTown University., 2019
- Published research paper in the “Journal of Education and Social Policy”, USA., 2015
Disclaimer
All the above facts are true to the best of my knowledge.
Timeline
Manager Human Factors Training
AIR INDIA
11.2024 - Current
Head Human Factors Crew Resource Management
TATA SIA AIRLINES
10.2019 - 10.2024
Assistant Professor
CHRIST University
06.2015 - 09.2019
Ph.D - Aviation Psychology
CHRIST University
01.2015 - 01.2020
Assistant Professor
Montfort College
07.2012 - 12.2013
MPhil - Psychology (Aviation)
CHRIST University
01.2012 - 01.2014
Content Editor
ANSR Source
10.2011 - 06.2012
MSc - Psychology (Industrial/Organisational Behaviour)
Montfort College
01.2009 - 01.2011