Dr. SAKSHI KALRA
Alwar
Summary
Compassionate patient representative with background in managing patient interactions and resolving concerns effectively. Skilled in communication, ensuring clarity and understanding between healthcare providers and patients. Demonstrated ability to improve patient satisfaction through attentive service and problem-solving. Contributed to streamlining front office operations, enhancing overall efficiency in previous roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Advocate
UNIVERSALMED SUPPLY
Irving
09.2024 - Current
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
Clinical Documentation Expert/Chief Medical Scribe
IKS HEALTH
HYDERABAD
05.2022 - 07.2024
- Responsible for managing US physician documentation on the electronic platform.
- Listen to the physician-patient interaction and summarize the same in the electronic health record. Follow patient confidentiality guidelines and legal documentation requirements when carrying and transferring the notes.
- Performed quality improvement audits which improved operational flow. Effectively onboarded the newest Scribes in the team.
Intern
NIMS Dental College
Jaipur
01.2021 - 01.2022
- In this period of internship I observed various patients with their Chief complaints, diagnosed them and also treat them.
Education
MBA - Hospital Administration and Management
DY PATIL VIDYAPEETH
Pune2025
BDS, NIMS DENTAL COLLEGE AND HOSPITALS -
NIMS Dental College, Jaipur
2021
Senior Secondary -
National Academy
Alwar, RJ2015
Skills
- Problem solving
- Patient care
- Listening skills
- Time Management
- Communication Skills
- Critical Thinking
- Organizational skills
- Medical Terminology
- Quality Checking
Hobbies and Interests
- Cooking
- Gardening
- Travelling
Accomplishments
- CUSTOMER DELIGHT AWARD AT IKS HEALTH - OCTOBER 2023
Certification
- CERTIFICATE FROM HARVARD UNIVERSITY FOR COMPLETING: Human Anatomy: Musculoskeletal Cases
- CERTIFICATE FROM UNIVERSITY OF CANTERBURY: Mental Health and Nutrition
Timeline
Patient Care Advocate
UNIVERSALMED SUPPLY
09.2024 - Current
Clinical Documentation Expert/Chief Medical Scribe
IKS HEALTH
05.2022 - 07.2024
Intern
NIMS Dental College
01.2021 - 01.2022
MBA - Hospital Administration and Management
DY PATIL VIDYAPEETH
BDS, NIMS DENTAL COLLEGE AND HOSPITALS -
NIMS Dental College, Jaipur
Senior Secondary -
National Academy
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