I strive to work for an organization where I can show my customer management skills, passion for work and translate them into profits for company.
Overview
12
12
years of professional experience
Work History
Deputy General Manager
COWRKS INDIA PVT LTD
08.2021 - Current
Develop and implement sales strategies to acquire new and retain existing clients
Conduct client meetings, property tours, to showcase available office spaces, tailored solutions and consistently contribute to coworking space’s revenue growth
Manage lead generation, follow-up and negotiate contracts to achieve increased conversion rate inorder to exceed revenue targets.
Use CRM tools (Salesforce) to track leads, sales activities and manage customer relationship.
Sales Manager
Sheraton Grand Bangalore Hotel at Brigade Gateway
07.2018 - 07.2021
Work collaboratively with property sales channels to ensure sales efforts are coordinated, complementary and not duplicative for the designated portfolio
Build and strengthen relationships with existing and new customers to enable future bookings, activities include sales calls, entertainment, trade shows, etc.
Develop relationships within community to strengthen and expand customer base for sales opportunities.
Identify new business to achieve personal and location revenue goals.
Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Unearthing new accounts from different sectors under portfolio and territory, while maintaining business relationships with existing accounts
Attended yield meetings to discuss various strategies regarding dormant accounts, account dips, acquisition accounts, OTA’s and various other disposal methods to augment revenue.
Handling accounts and sourcing business for Mumbai, Delhi, Mangalore and Bangalore properties.
Handle all Outdoor catering accounts and yield profitable business
Sales Manager
MRG Hospitality and Infrastructure
10.2017 - 06.2018
Actualizing annual revenue report (ARR) and sales budget
Sales Coordinator – Account Manager for Worldwide Travel Management and Event Management companies
Sheraton Grand Bangalore at Brigade Gateway
03.2016 - 09.2017
Solicit, negotiate and book new and repeat clients using multiple channels, such as sales calls, site inspections, telemarketing and written communication
Practiceeffective revenue/yield management to includewisenegotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation
Responsible to develop action plans for existing and new travel agencies, domestic and international wholesalers.
Capture the client’s vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales
Handle key accounts and challenging portfolio of the hotel for Group, Banquets and F&B booking
Research Analyst – License Inventory and Reconciliation Services
Oracle India (P) Ltd, Bangalore, India
11.2013 - 02.2016
A research-oriented profile wherein non-compliance situations regarding the Oracle customer’s and Partner’s licensing levels are identified and addressed by offering consultancy services and performing licensing analysis.
The profile involves a detail study in identifying the Oracle customer’s and partner’s acquisitions, mergers, joint ventures and its subsidiaries etc., to ensure that the Oracle products and services that are used and distributed by these entities are according to the agreed contractual terms and policies.
Preparation of various quality reports, presentations on a daily/weekly basis in order to improve the quality of entire team
Preparing and modifying the SOP whenever required by studying the teams output
Education
MBA - Marketing and HR
Jain University
08-2013
BBM - Marketing
Swaminarayan Gurukul
01.2011
PUC - Science
RNS Vidyaniketan
01.2008
SSLC - undefined
Gnanabodhini High School
01.2006
Skills
Excellent Sales and Negotiation skills
Ability to handle pressure and attain targets by initiating, planning, organizing and closing the business
Coaching & Mentoring
People Management, Client Interaction, Project Planning
Reconciliation, License Management & Validation
Primary Research, secondary research and report writing
Able to plan and execute the projects independently with 100% accuracy
Microsoft Excel, Microsoft Word, Microsoft Power point, Abby Reader and Paint
Accomplishments
Sales Champion 2024 – Highest revenue generator for the year (+26%)
Sales Champion 2023 – Highest revenue generator for the year (+36%)
Special recognition award – Q2 2022 for closing highest deal for other cities.
Awarded Marriott’s Presidents Circle for driving extraordinary results and achieving the Sales target by (+82%) for the year 2019.
Awarded as “Manager of the Year 2019” for overachieving the Sales target by (+82%)
Awarded as “Manager of the Quarter – Q2 2019”, for overachieving the Sales target by (+80%)
Awarded as “Star of Q1, Q2 and Q3 2019”, within the team for large business closures
Completed yearly target for group, banquets and new business development within 6 months for the year 2016.
Closed and handled major events and groups like Levi Strauss, IMTMA, Portuguese Delegation, Jewels Expo, Bangalore Fashion Week, Helms Briscoe, Thomas Cook, Google, Gionee, HSBC, ABB, Amazon, Textron, Ernst & Young, etc.
Awarded as “Best Performer of Oracle GFIC”, from the Senior Director of Oracle for excellent performance in the year 2015.
Received YAR award for being the best performer of the team from Senior Manager of LIR Services in the year 2014
Worked with the Directors and Senior Managers for various Quality projects.
Received R&R cash award for top performance from Vice President of Oracle in the year 2014
Awarded as the best cluster lead for managing and driving the team to provide 100% quality
Timeline
Deputy General Manager
COWRKS INDIA PVT LTD
08.2021 - Current
Sales Manager
Sheraton Grand Bangalore Hotel at Brigade Gateway
07.2018 - 07.2021
Sales Manager
MRG Hospitality and Infrastructure
10.2017 - 06.2018
Sales Coordinator – Account Manager for Worldwide Travel Management and Event Management companies
Sheraton Grand Bangalore at Brigade Gateway
03.2016 - 09.2017
Research Analyst – License Inventory and Reconciliation Services