Dr. Santosh Shetty

Corporate management professional with over 20 years of experience in the FMCG industry, specializing in corporate governance, sourcing, supply chain management, operational management, financial management, warehouse management, inventory control, auditing, and vendor management. Proven ability to enhance productivity, achieve cost savings, optimize inventory, and improve operational efficiency. Regular practitioner of meditation and actively engaged in a spiritual journey with The Art of Living Foundation.

• Acted as the company's primary contact for customs and trade relevant authorities.
• Led the customs compliance team, growing stakeholders' compliance ambassadors.
• Developed, documented, maintained, and drove enforcement of local Indian policies and procedures regarding trade.
• Oversaw HS classification, customs valuation, Country of Origin, Permit/License applications, and Customs Privileges (e.g., Free Zone, CKD, Bonded Facilities).
• Secured and managed significant customs areas (e.g., Rules of Origin, Free Trade Agreements, customs regimes, regulatory requirements, and local restrictions).
• Managed and mitigated existing and pending cases (e.g., Customs duty drawback, Bank Guarantee, EPCG, Ted refund).
• Built strong relationships with Legal, Sales, and Tax Departments to manage potential Tax, Customs, and Transfer Pricing risks.
• Established customs broker KPIs and Score Cards; performed trade compliance audits and drove corrective actions.
• Identified opportunities to improve trade duty competitiveness, minimize compliance risks, and reduce costs.
• Stayed updated on trade-related regulatory changes and ensured policy/process updates.
• Advised on Trade Barriers, BIS, Import Quota, Import Prohibition, Government Policies, and provided training to teams/vendors.
• Drove and participated in Customs Systems/Automated solutions.
• Participated in identifying and managing Export Control risks.
• Maintained accurate record-keeping and retention processes.
• Assisted in external audits and managed relevant certifications and licenses (AEO/CTPAT).
• Supported and conducted risk assessments to identify compliance concerns.
• Pursued cost-saving strategies aligned with Volvo Group Strategies.
• Represented Volvo Group in Professional Trade bodies and ensured business is updated on the latest regulations.

Residential Address:

MB-802, Mulberry Tower,

Parkwest, Next to ETA Mall,

Bengaluru – 560 023.

• Dr. P D Jose, Professor & Chairperson Strategy Area, Indian Institute of Management (IIM) Bengaluru, +91 97422 21317, jose@iimb.ac.in
• Dr. Martin Brigham, Worldwide Academic Director-IMPM & Associate Professor, Lancaster University Management School (LUMS), +44 (0) 7872 997 314, m.brigham@lancaster.ac.uk
• Dr. Alexandre Faria, Associate Professor, FGV EBAPE, +55 (21) 98852 5223, alexandre.faria@fgv.br