Dr Sarvesh Chaubey
Business Head, Senior EdTech Leader
New Delhi,Delhi
Summary
Senior EdTech leader and academic strategist with over 14 years of experience transforming student success in K-12 and Test-prep ecosystems, including NEET and IIT-JEE. Expertise in blending Academic Excellence, Data Intelligence and Technology-driven innovation to design scalable systems that personalize the learning journey for each student. Unique perspective shaped by clinical precision and grassroots grit, honed through the pursuit of a BDS degree while establishing an independent coaching business, provides deep insights into real-world challenges faced by students and parents in Tier 3 cities. Currently serving as National Academic Director and Business Head at Aakash Digital (Aakash Education Services Ltd), leading comprehensive strategies for digital and hybrid learning initiatives.
Overview
12
12
years of professional experience
Work History
National Academic Director & Business Head
Aakash Digital
New Delhi
10.2024 - Current
- Enterprise Strategy: Orchestrating the end-to-end business strategy for digital and hybrid learning verticals to drive nationwide impact.
- Operational Excellence: Engineering outcome-based pedagogical frameworks to empower student performance across diverse geographies.
- Sustainable Growth: Driving initiatives to achieve 20% EBITDA margins by optimizing unit economics and revamping lead-generation structures.
Director
Physics Wallah Vidyapeeth
Noida
01.2024 - 10.2024
- Vertical Launch: Successfully pioneered and operated the "Vidyapeeth Live" vertical, rapidly onboarding and managing over 5,000 students.
- Profitability & Scale: Led the Vidyapeeth Pathshala academic team, managing one of the organization's most profitable offline-hybrid ventures.
- Talent Development: Engineered faculty training and development programs to ensure sustainable growth for a 500+ member academic team.
Senior Director
Aakash BYJU'S Live
New Delhi
02.2022 - 01.2024
- National Scale: Managed a national student base of 40,000+, overseeing a diverse team of 360+ Leaders and Educators.
- Customer Excellence: Achieved an industry-leading Net Promoter Score (NPS) of 44 by implementing rigorous student-centric processes.
- Brand Dominance: Orchestrated content-led marketing strategies that garnered 1 Billion+ impressions, maximizing brand visibility and organic lead generation.
Senior Assistant Director
Aakash Digital
New Delhi
03.2018 - 01.2022
- Crisis Leadership: Spearheaded cross-functional collaborations that scaled the student base from 5,000 to 16,000 during the COVID-19 pandemic.
- Streamlined customer support and academic operations, increasing outreach by 40% and reducing resolution time by 30%.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Optimized resource allocation by carefully analyzing budget and personnel requirements.
Assistant Director, Academic Operations West Zone
Aakash Educational Services Pvt Ltd
Ahmedabad
07.2017 - 02.2018
- Strongly focused on execution/creation & execution of SOP, managed the Academic Operations across 3 States-19 Branches.
- Responsible for improvement in student engagement, attendance, retention & results
- Plan, Execute & Monitor the Special programs aimed at producing Best Results at State/National levels.
- To track & help improve CSAT & NPS scores at Zonal Level
- Specialized in resource planning & optimisation across the Zone.
- Specialised in developing Data Management practices using Digital Tools
Academic Head
Aakash Educational Services Pvt Ltd
Surat, Gujarat
04.2016 - 06.2017
- Operational Management: Standardized branch class operations and process maintenance, leading to top-of-the-zone results.
- Lead Generation: Led high-impact seminars at schools, significantly boosting the lead funnel and brand presence.
- Prevent Revenue Loss: Actively worked with Team to minimise refunds.
Faculty Physics
AESL
Surat, Gujarat
08.2014 - 03.2016
- Teaching: Implement innovative teaching methods and technology to increase student engagement and improve academic performance.
- Mentoring: Counsel students to help them achieve their full potential and succeed in competitive exams.
- New Initiatives: Collaborate with academic staff to develop and implement academic programs and initiatives.
Education
Masters of Business Administration (MBA) -
Indian Institute of Management
Raipur01.2023
Bachelor of Dental Surgery (BDS) - undefined
Government Dental College
Raipur01.2012
Skills
P&L Management
Operational Excellence
Customer Excellence & Retention
Academic Excellence
Hybrid Learning Architecture
Product Lifecycle Management
Data Intelligence
Strategic Digital Transformation & Scaling
Large-Scale Leadership
Timeline
National Academic Director & Business Head
Aakash Digital
10.2024 - Current
Director
Physics Wallah Vidyapeeth
01.2024 - 10.2024
Senior Director
Aakash BYJU'S Live
02.2022 - 01.2024
Senior Assistant Director
Aakash Digital
03.2018 - 01.2022
Assistant Director, Academic Operations West Zone
Aakash Educational Services Pvt Ltd
07.2017 - 02.2018
Academic Head
Aakash Educational Services Pvt Ltd
04.2016 - 06.2017
Faculty Physics
AESL
08.2014 - 03.2016
Bachelor of Dental Surgery (BDS) - undefined
Government Dental College
Masters of Business Administration (MBA) -
Indian Institute of Management
Strategic Competencies
- Strategic Leadership
- Operational Excellence
- Growth & Innovation
- P&L Management & Unit Economics
- Zero-to-One Vertical Launches
- Data-Led Decision Making
- Large-Scale Team Management (500+)
- AI-Driven Product Development
Strategic Public-Private Partnerships (B2G)
- Manipur Government Pilot: Spearheaded a strategic pilot for NEET 2025, fostering academic acumen for underprivileged students.
- NITI Aayog Joint Venture: Directed academic operations for "Education for All," providing prep to 3,000+ underprivileged students.
- J&K Government Collaboration: Led end-to-end operational delivery of NEET preparation in Jammu & Kashmir.
- Odisha Adarsha Vidyalaya Sangathan: Architected academic operations for JEE/NEET classes serving 300+ students across far-flung districts.