DR SHAILESH N V

KEY ACCOUNTABILITIES

• Clinician recruitment, engagement & management
• Clinical quality & performance
• Clinical Strategy, effectiveness/audit and outcomes
• Clinical Governance and Operations
• Academics

• Training and Communication
• Effective Clinical Utilization
• Medical Capex, Budgeting and Approvals
• Medical Statutory (monitoring)& Medico Legal
• Reports and MIS Work relations, analysis and actions

Clinician Related
• Analyze department mix and need for new services.
• Address the requirement for new consultants and recruitment of suitable consultants.
• Analyze performance of retainers/non-retainers and suggest actions if any to the Hospital Director (HD)
• Optimize the cost structure for various types of clinical staff, including DNB, Fellow, JR, SR, Specialist, Registrars, and Associate Consultants.
• Review junior clinical manpower and rationalize (as needed) for effective functioning of clinical departments.
• To prepare and implement Medical AOP (Annual Operating Plan) for the unit.

• To collaborate with clinicians for marketing, branding, and social media activities in alignment with the code of professional conduct.

• Monitor clinical compliance and regulations, (NMC, State Medical Council, Clinical Establishment Act).

• Oversee credentialing and privileges for all doctors, involving other stakeholders including Corporate and Regional Team, and document approvals whenever there are exceptions to the laid down process.

Documentation and Medical Records.

• Ensure adherence of clinical documentation in OP/IP/Diagnostics/ER/ICU/OT records/other clinical areas and informed consent by doctors to be in line with policies of the organization/accreditation and regulatory/NMC requirements.
• Implement a monitoring mechanism for adherence of important clinical processes and document the same (E.g. – double coding for surgeries / Documentation in clinical records / Consent process / Effectiveness of patient safety measures like Surgical safety check lists, MET / PET, Effectiveness of Medical cover when consultant goes on leave).

• MDT meetings/ Morbidity meetings/ Mortality meetings/ Clinical audits, all committee minutes/ Tumor board/ Peer reviews (especially Lab and Radiology).

• Organizing clinical departments – number of consultants, RMO for each department, job profiles for all.
• Study current departments, swot analysis of the same and recommendation for implementation based on study.
• Identify new departments and facilities within existing departments that should be started based on complete presentation on the following criteria need, cost, manpower.
• Responsibility for achieving patient, doctor satisfaction.
• Improving OPD, IPD and emergency services.
• Forming committees for medical audit, total quality management.
• Achieve all the required accreditations and re-accreditations like NABH, NABL etc.
• To ensure availability of medical care in critical specialties at all times.
• Developing & implementing of SOP’s for various processes of Medical Department.
• Collating and monitoring performance indicators of Clinical Specialties & advising the management through fortnightly reporting.
• Analysis and monitoring of Medical Services..
• Liaison between the Medical Staff and the support services staff.
• Preparation of patient flow process..
• Monitoring patient feedback as part of process with management.
• Liasioning with local medical community, & maintaining up to dated information on the movement of consultants.
• Liasioning with Business Development Department for promotional activities.
• Monitoring presence of medical fraternity.
• Manpower planning of medical staffs with respective HODs.
• To ensure optimum excellence in service, patients’ satisfactions and planned profitability.
• Develop, update and implement standards to bring about quality clinical services.
• To ensure the patient’s diagnostics, investigations, follow up. Pre- and post-surgical follow up and timely reminding to the patients of the dates to report for checkups.
• To monitor the admission percentage from OPD and sponsored patients from the consultants’ clinics. Counsel the consultants on their track record of admission.
• Monitoring data of diagnostic services for each consultant periodically. Recommend about the non-performing consultants.
• Lead the way for bench marking of the services, accreditation and report progress on each month’s performance over previous month.

• Core member of the medical operations of the 500 bedded flagship hospital under Aster DM healthcare
• Managing Medical manpower-

o Selection and recruitment of medical professionals

o Managing and monitoring their rosters and day-to-day duties

o Coordination with Senior consultants for closing any gaps of medical manpower requirements

o Create a highly motivated and organized medical team.

• Managing the day-to-day clinical operations
• Responsible for conducting Clinical and Medical audits
• Core member of Mortality & Morbidity committee, Infection control committee, OT committee, Credentialing committee and ED Committee
• Ensuring adherence to the quality standards as per NABH guidelines for medical services.
• Responsible for implementation and adherence to specialty specific Clinical Guidelines and Clinical Pathways to ensure best clinical outcome.
• Developing, implementing, and monitoring procedures, policies, and performance standards for medical, nursing, technical and paramedical staff.
• To organize the OT effectively and make sure the OT utilization is planned appropriately
• Coordinate with Legal team for any statutory and Medico legal aspects
• Involved in the adoption of EMR for the hospital.

• Implemented Policies and protocols for Covid-19 positive pregnancy patients.
• Responsible for the overall day to day medical administration of the hospital.
• Coordinating with all Consultants, Doctors and Department HODs and sought out all day to day affairs i.e. their problems, grievances and ensure that all consultants comply to all rules and regulations framed.
• Ensure provision of quality medical services in the Outpatient, Inpatient and Clinical Support areas.
• In association with the Unit Head , Head Operations and Head of Marketing, should ensure that the hospital is financially sound and gaining revenue by analyzing number of admissions, specialty wise numbers, OT cases, ALOS etc and to support departments/specialties which are not doing well through optimum utilization of resources.
• Ensure optimum utilization of the hospitals human, technological and material resources and assess Return on Investment (ROI) on the same to meet set objectives and statutory regulations.
• Establish an effective means of communication through the Medical departments and related supporting departments.
• Ensuring good Clinical Governance. This includes safety, quality, and credentialing and scope of clinical practice activities.
• Supervision of all medical departments like Emergency, Admission, Laboratory, Radiology, Operation theater, CSSD, Medical Records, Dietary services and all other medical departments.
• Initiating, leading and supervising all kinds of planning and development work for the medical departments.
• Responsible for implementation and adherence to SOPs in all Clinical Specialties, conducting regular Clinical Audits on an ongoing basis.
• Ensure that proper Standard Operative Procedures are in place for the efficient care of patients (Admission, care & Discharge).

• Singlely handed all centers of Bangalore.
• Manipal Fertility and main process owner for andrology department.
• Supervising day today activities and Ensuring Smooth Functioning of Hospital.
• Meetings and Strategic planning with Business Development Manager for increasing footfall of both national & International Patients both male infertility and Reproductive Medicine.
• Maintains standard of medical care and provide leadership to ensure appropriately skilled medical workforce.
• Developing, implementing and monitoring procedures, policies and performances standard for medical, nursing, technical and administrative staff.
• Controlling administrative operation such as budget, planning, report preparation and expenditure on supplies equipment and services.
• Coordinating with other Departments Consultants.
• Drive both medical and non-medical team as cluster towards organizational goals and medical ethics.
• Increased monthly business targets by 10 %.

• Expertise in Insurance Pre–policy and Post-policy Checkup of Clients ,Pre- Employment client’s Medical checkups for all Companies like Axis Bank, Fidelity, Alcatel, Pfizer Etc.
• Coordinating with Insurance Companies TPAs regarding Financial Operations.
• Coordinating, Supervising and managing daily operations of entire medical facility.
• Managing activities related with patients operations, financial operations and solving personnel issues.
• Working directly with patients and staff to maintain appropriate standards and practices of health organization.

• Co-ordinated medical aspects of treatment of all patients- both OP and IP, under guideline of Medical Director/ Head Medical Services.
• Oversee, train and develop resident doctors and make them deliver quality care.
• Regular rounds to all clinical areas and wards and take action on gaps noticed.
• Preparation and review of departmental policies and procedures in associate with concerned departmental HODs.
• To coordinate with surgeons regarding scheduling of OT and arrange any special instruments if required.
• To ensure proper documentation in MLC register.
• Nodal point for communication for referral doctors/Consultants.
• Recruiting of duty Doctors& Recruitment of Doctors; Oversee Infection control; Biomedical Waste Segregation reports. Report on Non-working of any medical equipment’s of hospital.
• Regular interactions with Consultants and addressing their queries and issues.
• Ensuring smooth functioning of Hospital.
• Auditing of all clinical documents & medical legal compliances.

• Capability to handle administration of large number of people and handle entire staff with their attendance and regularity.
• Expertise in Pre- Employment client’s Medical checkups for all Companies like Axis Bank, Fidelity, Alcatel, Pfizer Etc.
• Capability to look after safety aspects of employees.
• Periodically check on documentation of in-patient case records to ensure that discharge summaries and other related documents are properly maintained.
• Strong organizational and interpersonal skills.

• Mallige Medical Centre,
• Wockhardt Hospital,
• Chaya Nursing Home – Bangalore, India

• Evolved as Single Point of Contact for other team members.
• Customer acceptance for Standard document preparation.
• Queries Minimized to sizeable number from Customer point of view.
• Achieved highest defect free files in month of Aug-2006.
• Met highest delivery in month of Oct-2006.