Dr. Shraddha Jalgaonkar
Mumbai
Summary
Being a performance driven multitasker I am a responsible team player with an incredible work ethic and adaptability in any given work environment. A path finder who leaves no stone unturned to find positive solutions. I utilize superior communication and problem solving skills to build meaningful and trusting relationships that exceed client and fellow employee demands and expectations.
Overview
7
7
years of professional experience
Work History
Senior Officer Medical Admin
Fortis Hospital
Mulund
10.2022 - Current
- Geared up a hospital for a successful NABH Surveillance audit in April 2023.
- Chapter Champion For Access, Assessment and Continuity of Care ( AAC )
- Geared up a hospital for a successful JCI inspection in March 2024 chapter champion for Assessment of Patient ( AOP), handling all Assessment of patient-related, documentation, policies and SOPs
- Geared up a hospital for a successful NABH reassessment audit in June 2024.
- Ensuring proper doctor's handover processes ( IPSG 2B ), Critical value ( IPSG 2C )
- Conducting multiple in-hospital audits and brainstorming ideas to improve the execution of existing processes.
- Handling Corporate floor, Oncology floor, and Maternity floor.
- Managing timely discharges
- Overlooking the work of consultant doctors, residents, DNB students, RMOs, and all medical-related processes while monitoring the timely updating of files/documentation, solving issues faced by staff or patients, and coming up with ideas to provide utmost satisfaction to both staff, patients, and relatives.
- Coordinated meetings between departments, facilitating communication between teams.
- Coordinated with other departments to ensure successful completion of projects.
Management Trainee
SPF’s Hira Mongi Navneet Hospital
Mulund West
12.2020 - 11.2021
- Comparative Study of 18 departments
- Gap Analysis of department (OT, ICU, Emergency)
- Assisted in preparing duty roster
- TAT of Reception, OPD Waiting, Billing
- Assisted in Laundry Quality Audit
- Assisted in COVID-19 Vaccination Drive
- Prepared Power point presentation and Excel sheet of Quality Indicators
- Designed NABH Guide book for Clinical and Non-Clinical staff
- OT Business Revenue Analysis.
Intern
D.Y Patil School of Ayurveda Nerul
09.2017 - 03.2018
- One year rotatory internship in all departments Monitoring and caring for patients in hospitals.
- Maintained accurate records of all activities performed throughout theinternship period.
Education
MBA - Healthcare Management -
D.Y. Patil School of Management, D.Y. Patil University
08-2022
Bachelor of Ayurvedic Medicine and Surgery -
D.Y. Patil School of Ayurveda, D.Y. Patil University
06-2017
Skills
- Analytical Thinking
- Critical Thinking
- Leadership skills
- Team player
- Fast learner
- Good observational skills
- Interpersonal skills
- Language fluency
- Good social skills
Accomplishments
- Business Analytics course (D.Y. Patil School of Management)
- Quantitative Methods in Healthcare Management (IIHMR University) (27-29 August 2021)
- Attended CAHO- ISQua Webinar - Infection Control Risk Assessment (ICRA)
- Attended CAHO Webinar – Legal aspects in HR and New Labor law codes 2020
- Attended Advance Excel Workshop (D.Y. Patil School of Management)
Timeline
Senior Officer Medical Admin
Fortis Hospital
10.2022 - Current
Management Trainee
SPF’s Hira Mongi Navneet Hospital
12.2020 - 11.2021
Intern
D.Y Patil School of Ayurveda Nerul
09.2017 - 03.2018
MBA - Healthcare Management -
D.Y. Patil School of Management, D.Y. Patil University
Bachelor of Ayurvedic Medicine and Surgery -
D.Y. Patil School of Ayurveda, D.Y. Patil University
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