Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dr Soumya S M

Clinical Operations
Yelahanka,New Town,Bengaluru

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

17
17
years of professional experience

Work History

Medical Superintendent

Apollo Hospitals Sheshadripuram Bangalore
07.2023 - Current
  • Provide Clinical Advisory on routine operations
  • Spearheaded initiatives aimed at increasing employee morale and fostering a positive work environment for healthcare professionals.
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Optimized hospital operations by implementing efficient administrative processes and patient-centered care strategies.
  • Led multidisciplinary teams in delivering high-quality medical services while adhering to strict safety protocols and regulatory requirements.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Head Medical Services

Cytecare Hospital
9 2022 - 07.2023
  • Ensuring effective Clinical Governance. This includes safety, quality, and credentialing and scope of clinical practice activities.
  • Responsible for implementation and adherence to SOPs in all Clinical Specialties
  • Advise Management on the various models of clinical engagement to ensure increased EBITA
  • Oversee the overall Medical Operations of the unit

Medical Superintendent

Manipal Hospitals
03.2016 - 08.2022
  • Responsible for the overall day to day medical administration of the hospital
  • Coordination with all Consultants, Doctors and Department HODs on day to day affairs
  • Ensuring provision of Quality Medical Services in the Outpatient, Inpatient and other Clinical Support areas
  • Ensuring optimum utilization of the hospitals resources, technology and material resources
  • Ensuring effective Clinical Governance
  • Supervision of all Clinical Departments
  • Patient Grievance

Assistant Medical Superintendent & Quality Head

Apollo BGS Hospitals
05.2007 - 03.2016
  • To provide Medical Leadership.
  • Maintain and develop of high quality medical services
  • Take a lead role in clinical governance, patient safety and quality improvement

Education

MBA - Healthcare Management

Sikkim Manipal University
04.2001 -

MBBS - Bachelor of Medicine & Surgery

JSS Medical College
04.2001 -

NABH ASSESSOR - Quality Management

Quality Council of India
04.2001 -

NABL Internal Assessor - Laboratory Quality Assurance

Foundation For Quality India
04.2001 -

Skills

Awarded Gold Medal in the field of General medicine from JSS Medical College in the year 2006

Timeline

Medical Superintendent

Apollo Hospitals Sheshadripuram Bangalore
07.2023 - Current

Medical Superintendent

Manipal Hospitals
03.2016 - 08.2022

Assistant Medical Superintendent & Quality Head

Apollo BGS Hospitals
05.2007 - 03.2016

MBA - Healthcare Management

Sikkim Manipal University
04.2001 -

MBBS - Bachelor of Medicine & Surgery

JSS Medical College
04.2001 -

NABH ASSESSOR - Quality Management

Quality Council of India
04.2001 -

NABL Internal Assessor - Laboratory Quality Assurance

Foundation For Quality India
04.2001 -

Head Medical Services

Cytecare Hospital
9 2022 - 07.2023

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Dr Soumya S M Clinical Operations