Hi, I’m
Dr Suresh Singh
Dwarka
Summary
Professional leader with proven track record in driving operational excellence and fostering team collaboration. Skilled in strategic planning, staff development, and resource management, with strong commitment to achieving results. Known for adaptability in dynamic environments, ensuring seamless operations and high standards of service delivery. Possesses strong communication skills, problem-solving abilities, and focus on continuous improvement.
Overview
4
Languages
2
Certifications
17
years of professional experience
Work History
Govt McGann Hospital and TMAES college hospital
As House Intern
01.2010 - 01.2011
Job overview
- Acquired one year of practical clinical experience in RMO.
- Assisted in patient care by performing routine clinical tasks and maintaining hygiene standards.
- Supported healthcare teams with documentation and data entry using electronic health record systems.
Apex Hospital and PGI
Head Quality and Operations
06.2025 - Current
Job overview
- Displayed strong personal responsibility by taking initiative in managing assignments and meeting deadlines.
- Worked effectively in fast-paced environments.
- Balanced independent tasks and teamwork to achieve project goals successfully.
- Adapted to new challenges by swiftly acquiring necessary skills and knowledge.
- Maintained organization and attention to detail while completing tasks efficiently.
- Acquired proficiency in new technology and software applications rapidly to enhance productivity.
- Successfully managed multiple tasks and deadlines in a dynamic work setting.
Panacea Hospital
Centre Head
01.2025 - Current
Job overview
- Handling multiple hospitals, separate center, DNB, QCI rounds all work related to Hospital administration from commissioning of hospital, IPD, Nursing Management, Talent Acquisition, Doctors Hiring, Business development and Strategic management.
- Directed daily operations, ensuring compliance with healthcare regulations and standards.
- Implemented efficient patient care protocols to enhance service delivery and satisfaction.
- Led staff training initiatives to improve team performance and operational effectiveness.
The Joint Hospital
Operations Manager
09.2019 - 11.2020
Job overview
- Complete management of hospital, business, profit and loss, Managed provider enrollment process, Conducted recruitment for open positions, liaisoning, Improved overall patient care experience.
- Streamlined daily operations to enhance patient flow and service efficiency.
- Coordinated cross-departmental communication to improve collaboration and reduce delays.
- Implemented process improvements that enhanced operational effectiveness and staff productivity.
Cygnus J K Hindu Hospital
Unit Head/GM
04.2018 - 10.2019
Job overview
- Accountable for strategic Business development, growth, P&L, of Hospital
- Managed the complete functioning of the hospital and reported to the director.
- Drove strategic business development, growth, and P&L for the hospital.
Management consultant
04.2016 - 04.2018
Job overview
- Consulted for Anandam Naturopathy and Ayurveda Centre, Sonipat, enhancing service offerings.
- Developed business strategies for Talktoangel.com, an online mental health platform, to increase user engagement.
- Besides consultancy also worked as Director Life Care Medical Devices LLP.
- Worked as duty doctor in Casualty at Sarvodaya Hospital Hissar.
- Oversaw license and legal documentation requirements.
CHILD HEALTH DIVISION, NRHM, HARYANA
DISTRICT CHILD HEALTH COORDINATOR
08.2014 - 03.2016
Job overview
- Managed all aspects of NRHM Child Health programs, including immunization and ENBCR.
- Coordinated health programs to enhance child well-being within community settings.
- Assisted in developing educational materials for parents on child nutrition and health practices.
- Collaborated with healthcare providers to streamline referral processes for children requiring specialized care.
Sanjivini Hospital
Medical Superintendent
01.2021 - 12.2014
Job overview
- Handled all work related to hospital administration, including commissioning, IPD, nursing management, talent acquisition, doctor hiring, business development, and strategic management.
- Led operational management to enhance patient care quality and safety standards.
- Oversaw staff scheduling and resource allocation to optimize hospital efficiency.
- Implemented strategic initiatives that improved departmental workflows and reduced wait times.
QCI-AHA Consultancy
QUALITY CONSULTANT
10.2013 - 10.2014
Job overview
- Implemented quality improvement initiatives at AEDI, enhancing patient safety protocols and clinical outcomes.
- CHC, Dabwali, Sirsa, Haryana. (60 bedded)
- PHC, Keharwala, Sirsa, Haryana. (6 bedded)
- Sub- Divisional Hospital, Danapur, Patna, Bihar (60 bedded)
- Coordinated quality assurance activities at Sadar Hospital, ensuring compliance with healthcare standards and regulations.
- Developed training programs for healthcare staff at Sharda Medical College and Hospital, fostering a culture of continuous quality improvement.
BHORUKA NETRALAYA
ASSISTANT ADMINISTRATOR
07.2013 - 10.2013
Job overview
- Worked full-time for seven months in customer service
- Assisted in scheduling appointments and managing patient flow for efficient clinic operations.
- Supported administrative tasks including filing, data entry, and record management to maintain accurate patient information.
- Coordinated communication between departments to enhance collaboration and streamline processes.
Max Healthcare
WORK EXPERIENCE AS TRAINEE
06.2012 - 08.2012
Job overview
- Gained two months of hands-on experience in workplace settings
- Supported healthcare teams in daily operations.
- Assisted in patient intake procedures, ensuring accurate data entry and confidentiality.
Education
IGNOUNew Delhi, India
Master's in Clinical Psychology from Clinical psychology
04.2001
Himalyan Institute of LawBagpat, India
LLB from Medico-Legal
04.2001
IHMRJaipur, India
PGDHM from Healthcare Administration
01-2013
RGUHSShimoga, India
BAMS from Medical
01-2010
CBSENew Delhi, India
CRPF PS from Secondary & Senior Secondary
01-2003
Skills
Healthcare: Clinical expert
Quality, NABH, QCI
Documentation expertise
Documentation and reporting
Health safety
Customer service
Time management
Team collaboration
Conflict resolution
Leadership qualities
Administration, Team building & Hiring
P&L, EBIDTA
Technical skills
Attention to detail
Report preparation
Certification
HICP certificate (IT/ Health Informatics Certification Program)
DECLARATION
I hereby declare that the above information in this document is accurate and true to the Best of my knowledge and I take complete responsibility for any false information
Affiliations
- Registered Practitioner
Timeline
Head Quality and Operations
Apex Hospital and PGI
06.2025 - Current
Centre Head
Panacea Hospital
01.2025 - Current
Medical Superintendent
Sanjivini Hospital
01.2021 - 12.2014
Operations Manager
The Joint Hospital
09.2019 - 11.2020
Unit Head/GM
Cygnus J K Hindu Hospital
04.2018 - 10.2019
Management consultant
04.2016 - 04.2018
DISTRICT CHILD HEALTH COORDINATOR
CHILD HEALTH DIVISION, NRHM, HARYANA
08.2014 - 03.2016
QUALITY CONSULTANT
QCI-AHA Consultancy
10.2013 - 10.2014
ASSISTANT ADMINISTRATOR
BHORUKA NETRALAYA
07.2013 - 10.2013
WORK EXPERIENCE AS TRAINEE
Max Healthcare
06.2012 - 08.2012
As House Intern
Govt McGann Hospital and TMAES college hospital
01.2010 - 01.2011
IGNOU
Master's in Clinical Psychology from Clinical psychology
04.2001
Himalyan Institute of Law
LLB from Medico-Legal
04.2001
IHMR
PGDHM from Healthcare Administration
RGUHS
BAMS from Medical
CBSE
CRPF PS from Secondary & Senior Secondary