Dr Susheel Sharma
Indore
Summary
Results-driven Operations Manager with expertise in problem-solving, team leadership, and compliance monitoring. Enhanced patient flow and service efficiency, contributing to improved operational performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Operations Manager
Medanta Hospital
Indore, India
01.2025 - Current
- Coordinated daily operations to enhance patient flow and service efficiency.
- Implemented process improvements to streamline departmental workflows and reduce delays.
- Monitored compliance with safety protocols, contributing to a secure hospital environment.
- Developed reports on operational performance, identifying areas for improvement and action plans.
- Trained new staff on operational procedures and best practices for patient care support.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
ICU & WARD Duty Doctore
Medanta Hospital
Indore, India
10.2019 - 12.2024
- Patient Management: Providing comprehensive care, monitoring, and treatment for critically ill patients, including those with sepsis, respiratory failure, or trauma.
- Technical Procedures: Performing invasive procedures, managing advanced life support, and using mechanical ventilation.
- Clinical Rounds & Decision Making: Leading or participating in daily,diagnosing, and interpreting complex diagnostic tests and, data.
- Collaboration: Coordinating with nurses, specialists, and support staff to develop, and, implement treatment plans.
- Communication: Providing updates,
- Documentation: Maintaining detailed medical records and adhering to healthcare regulations
Working Experience
Apollo Hospitals
Indore, India
01.2017 - 10.2019
- Patient Care: Perform initial assessments, examinations, and formulate treatment plans for new admissions and inpatients.
- Emergency Response: Provide immediate medical care, resuscitation, and stabilize patients in emergency situations.
- Monitoring & Rounds: Conduct daily ward rounds, monitor patient conditions, and update medical records (EMR) accordingly.
- Procedures: Perform minor surgical procedures, wound care, and, if qualified, tasks like nasogastric intubation or urethral catheterization.
- Collaboration: Work with specialists, nurses, and consultants to ensure continuity of care, participating in handovers.
- Documentation: Maintain accurate, detailed, and timely medical records, including investigations and progress notes
Education
Bachelor of Homeopathic Medicine And Surgery -
S.K.R.P. Gujarati Homoeopathic Medical College
Indore, India05-2015
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Emergency management
- Therapeutic interventions
- Patient rounds
- Treatment Planning
- Diagnosis and prognosis
- Diagnosis and treatment
Timeline
Operations Manager
Medanta Hospital
01.2025 - Current
ICU & WARD Duty Doctore
Medanta Hospital
10.2019 - 12.2024
Working Experience
Apollo Hospitals
01.2017 - 10.2019
Bachelor of Homeopathic Medicine And Surgery -
S.K.R.P. Gujarati Homoeopathic Medical College