Dr. Umang Yadav ( PT)

• Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
• Created work schedules for [Number] employees and oversaw functioning of billing department.
• Recommended ways to reduce overhead and cut printing costs, effectively saving practice $[Amount].
• Managed daily operations of [Number]-person clinic supporting approximately [Number] patients per week.
• Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
• Developed and adjusted work schedules for [Type] staff.

• Assisted patient medication administrations using various methods and designed process flow maps for easy operations
• Shadowed resident physicians, taking notes and asking questions.
• Provided patient care under direct physician supervision.
• Participated in team-building activities to enhance working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Improved operations through consistent hard work and dedication.
• Successfully monitored infection control unit under supervision

Engaged in operations and monitoring of Rashtriya Bal Swasthya Karyakaram ( RBSK) within hospital.

Provided support in feedback generation for teleconsulatation services introduced post covid within the hospital.

Made Followup checklist for patients seeking financial aid from hospital.

Conducted hospital based key informent interviews & case studies all across Mumbai for impact assessment of PMJAY ( Paradhan Mantri Jan Aarogya Yojana.

The project was conducted in govt hospitals of Mumbai and was done for Delloite by the respective research agency, attributed to which engaged in communicating ground level realities to the Delloite team based on my policy knowledge.

Studied Policy mandates/ challenges/ difference in operations pre-covid & post covid within respective hospital

Engaged in report writing based on thematic analysis done for all the observations & case studies in sync with Delloite & CMSR Pvt. ltd.

• Actively listened to respondents requests, confirming full understanding before addressing concerns.
• Used Microsoft Word and other software tools to create documents and other communications.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Identified issues, analyzed information and provided solutions to problems.
• Gained expertise in PSA plant site and oxygen delivery system for provision of oxygen as a support to government of India .
• Participated in national level online meetings to understand the bottle necks in PSA plant establishment all across Maharashtra
• Engaged in report formation for new diagnostic aids for anemic mothers at prevention level
• Learnt activities to starve towards digital health care in India as part of organizations mission & vision.

• Evaluated and treated chronic and acute pain, disc prolapse and neuropathies.
• Remained involved in aftercare and follow-up for each client served.
• Taught patients how to use braces, crutches and prosthetic devices to reduce pain.
• Constructed physiotherapy treatment plans to increase functionality and strength.
• Recorded patient prognosis, treatment and responses into reports and patient charts.
• Facilitated outpatient therapy for patients with knee and hip replacements, chronic pain and balance disorders.
• Created methods adaptable to individual needs of each client.
• Observed patient safety, risk management and infection control policies and procedures.

Engaged in understanding organizational challenges & concerns while working towards leprosy patient.

Studied different facets of leprosy and provided basic disease modelling for the same in order to make their operations smooth.

Acted as bridge between patients & Employes of the organization.