Dr.Vinci Sobti

• To coordinate and report to MS Daily Duty deputation and roster.
• · To present a report to MS on daily basis pertaining to the occupancy, admission, surgeries conducted and diagnostic/therapeutic procedures conducted in various departments.
• To supervise OT’s
• To supervise the subordinates - Resident Medical Officers, Medical transcriptionists and Senior residents - manage their rosters, sanction leaves, and define their job responsibilities.
• · Coordinating the In hospital Stay and Admission & Discharge process of the patients.
• · Complaint management - Doing RCA's and CAPA related to incidents raised and Patient feedbacks
• Supervise patient records and ensure accuracy of data.
• NABH audit preparation : Daily hospital rounds, active & discharge file audits and implementation of NABH standards.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Handling other administrative tasks as required.
• Coordinated interdepartmental communication to streamline workflow and improve service delivery.

• Handling of discharge process (Discharge Coordinator)

• Managing planned discharges within the TAT

• Multi disciplinary team meetings

• Responsible for conducting inspections and documentation audits

• Handled other administrative tasks as required

• Responsible for handling ECHS queries and complaints

• Collaborated with medical staff to ensure seamless communication regarding patient care plans.

• Assessing the employees, analyzing and interpreting the results.

• Identify training needs and recommendations to improve customer experience.

• Delivering presentations to an audience of Management Level.

• Created and implemented HR Audit tool.

• Successfully established Client and Vendor relationships.

• Handling of various projects on Kaizen & Customer Delight.

• Analyzing the needs, develop the company policies which should meet the current employees a future needs.

• Facilitate induction and orientation of new joined employees

• Responsibility of Travel, Transport, Hotel arrangements, Food, security & day to day Admin activity.